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Reviews of Country Inn & Suites by Radisson, Orangeburg, SC

2.5 out of 5
Country Inn & Suites by Radisson, Orangeburg, SC
731 Citadel Road, Orangeburg, SC

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1005 reviews" "
Rating 8 - Good. 308 out of 1005 reviews" "
Rating 6 - Okay. 143 out of 1005 reviews" "
Rating 4 - Poor. 87 out of 1005 reviews" "
Rating 2 - Terrible. 87 out of 1005 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Roy

Travelled with partner
Liked: Amenities
The carpet was dirty in the halls and rooms . Beds uncomfortable.
Stayed 1 night in May 2024

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff
Stayed 2 nights in May 2024
Response from Ieesha Briscoe on 7 May 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

2/10 Terrible

justin

Travelled with family
Disliked: Cleanliness
Booked a room for 5 people and it only had 2 queen beds, no sofa. No rollaways. Received the last room in the booked hotel…Room 405. Looks like blood stains all over the carpet. Smells horribly like smoke. Staff said Expedia shouldn’t have allowed us to book it for 5 people if it only sleeps 4.
Stayed 1 night in Mar 2023
Response from Ieesha Briscoe on 2 May 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was fine, probably had been a smoking room at one time as there was faint smell of smoke. But it was fine, the staff accomodated us in a main floor close to a door for us and our dog which was really appreciated. Hotel was quiet and really easy to access off the highway. They have a great free full breakfast with lots of options. We would definitely stay here again!
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 2 May 2024
Thank you for staying with us. Our quest expectations are very important to us. Hope to see you again soon. Have a wonderful day!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok a little tired
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 1 May 2024
Thank you for the review, Peter. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Regina, Tallassee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and professional.
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 29 Apr 2024
Thank you for the review, Regina. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

4/10 Poor

Howard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I have stayed with country Inn in the past and no issues. The breakfast was above average. Our room was dirty. The carpeting was disgusting. Looks like it has never been cleaned. The over size lounge chair was filthy. The nightstand was sticky. I invite management to look at their rooms.
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 29 Apr 2024
Thank you for your feedback Howard. We would like to apologize for any inconvenience caused. We would have these issues forwarded to housekeeping department and management for immediate actions. We strive to perform better and we hope you would give us another chance the next time you are in town.

10/10 Excellent

Richard, HIAWATHA

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh baked Choclate chip cookies
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 29 Apr 2024
Thank you for the review, Richard. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parts of the property appeared new but it did not filter through to the rooms. Our room was bland with stained carpet and old worn furniture . The air conditioning ran off a remote on the wall but the unit was on the floor under the window so the connection was hit and miss and the plug itself was loose and the cord curled out onto the floor. It was 79 at 8am when I woke up. The windows opened but no screens so that wasn’t an option. Not worth the money.
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 26 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe.

8/10 Good

marianne

Liked: Cleanliness, staff & service
Hotel was clean and staff personable but the rooms need to be updated. Chair in the room was torn and stained. Carpet had stains and furniture was all scratched and lampshades dented.
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 25 Apr 2024
Thank you for the review, Marianne. We are so glad that you enjoyed your stay with us. We would like to apologize for any inconvenience caused. We will have these issues forwarded to housekeeping department and immediate actions will be taken. We hope to see you again soon.

2/10 Terrible

elizabeth, westerly

Travelled with partner
Disliked: Property conditions & facilities
Pool was green and in poor shape. Hairs in bathroom. Room not painted in certain areas. Furniture in poor condition.
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 15 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 15 Apr 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 15 Apr 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

8/10 Good

Judy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff was wonderful
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 10 Apr 2024
Thank you for staying with us. We're so glad to hear you had a wonde4rul stay. Hope to see you agin soon!!

6/10 Okay

Marlene

Travelled with partner
Disliked: Property conditions & facilities
It was not clean or organized. Doors were open to staff and cleaning areas. Room furniture was dirty and the heat and air conditioning leaked water over the rug. The bed was ok.
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 9 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations Please reach out to speak with Ieesha Briscoe.

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice 2 room suite with couch, 2 tvs ,microwave and fridg but the rug needed a cleaning
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 8 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during your stay at our location. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was comfortable and clean as usual. And staff has always been friendly and efficient. Breakfast, unfortunately this time, was not good at all. Have had good breakfast experience there in the past, but not this time. The waffle maker was unavailable and the other offerings were just not up to their usual standards. Was disappointed and had.to.dind breakfast elsewhere.
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 8 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

10/10 Excellent

Shelly

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 8 Apr 2024
Thank you for booking with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

8/10 Good

Tana

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time your hotel. And I'll be back
Stayed 2 nights in Mar 2024
Response from Ieesha Briscoe on 8 Apr 2024
Thank you for staying with us. We're so glad you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Pasqualino

Liked: Cleanliness, staff & service, property conditions & facilities
New and very vlean
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 7 Apr 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!

10/10 Excellent

Jeanne

Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 25 Apr 2024
Thank you for the review, Jeanne. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean but looks old
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 4 Apr 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

6/10 Okay

Sharon

Disliked: Staff & service
Carpet in room
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 4 Apr 2024
Thank you for taking the time to express your concerns regarding the experience. That you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe.

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities
Dangerous exceptionally heavy steel doors on rooms are almost impossible to open! They are a fire trap. They were not installed properly. Rooms are too small. Hotel is very noisy with thin walls. We were awaken at 6 am. No garbage baskets, no attention to detail. Front desk staff not friendly or helpful. Made us feel like we were bothering them. No trolleys for luggage and front desk couldn't care less. Will not return.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 2 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. we would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation. Clean and comfortable
Stayed 1 night in Apr 2024
Response from Ieesha Briscoe on 2 Apr 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
The coffee was the weakest we've ever had. It was called bold, but looked like tea,and tasted like water. Overall, the breakfast was very disappointing.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 1 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

4/10 Poor

Teresa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This place has gone downhill since last year. The check-in receptionist was curt & pushy when i was asked to sign the pet-policy paper. I tried to ask a question & she said just sign & date it, but would not let me talk. She was a bit rude & put out, very unfriendly like I was bothering her. Also, at 2am we were woke up by a man & woman arguing in the front of the building, it was loud & obscenities were being exchanged between them. This went on for more than 10 minutes. I felt a little unsafe at that point. Also, the refrigerator did not work in our room, there was no temperature gauge in it & it was not cold. We did not report it as I did not want to have to speak to the 'mean lady' at the front desk again. This stay was very disappointing & over-priced for the night we spent there. We will not stay here again!
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 1 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable.to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

2/10 Terrible

Beverly

The room was absolutely ridicules this room should not be available for anyone. I took pictures and plan to send to the corporate headquarters.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 1 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

6/10 Okay

David

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Pet friendly was a big plus
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 1 Apr 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No hair dryer and tap in shower was very difficult to turn on - had to be forced. Very good breakfast and breakfast area very clean and well supplied
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 1 Apr 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities
Eww!!! First off we were on the fourth floor and the hall smelled of marijuana. The elevator looked dirty and had a certificate that said it hadn’t been inspected since 2018. Sounded like it to. The other elevator was out of service. The pool was out of service. When we got to our room there was a hole in the ceiling where the sprinkler system is. It was missing a piece. The smoke detector was straight up yellow like it had been in a house with someone that smokes. The wash cloth had hairs stuck in it. The breakfast was never restocked. The tables and counters weren’t cleaned regularly. The cream cheese was left out and was warm. It had separated in the package. It really should be like a $70 hotel. The staff wasn’t necessarily friend but wasn’t rude either. They were just blahhh. Also it’s a good thing that I can’t add pictures to this. You would be disgusted.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 1 Apr 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, comfortable beds, and helpful staff. toilet area was small for a larger person and no facial tissues.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 26 Mar 2024
Thank you for booking with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for a one night stay while traveling. Great buffet breakfast included.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 1 Apr 2024
Thank you for staying with us. We're so happy to hear you had a wonderful stay. Hope to see you again soon!!

10/10 Excellent

Phil and Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Only here for one night.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 26 Mar 2024
Thank you for staying with us. We're so happy to hear you had a wonderful stay. Hope to see you again soon!

8/10 Good

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent - couldn't have been any nicer. Property just needs updating. The rooms were very clean except for the carpet. It could use a shampoo or replacement. Bathroom was spotlessly clean. Still a good deal for the money.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 26 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff needs to be approachable to visitor issues
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 25 Mar 2024
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. Please reach out to speak with Ieesha Briscoe.

6/10 Okay

Derek

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The good, It was convenient, right off the Interstate, the bad, the carpet in the room had stains had to wear shoes
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 21 Mar 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

6/10 Okay

Colby

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 23 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

LOYAL L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 18 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Connie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 18 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Joanne, Monroe Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 16 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 16 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 16 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Sanketkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ieesha Briscoe on 15 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!

4/10 Poor

Stanley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 13 Mar 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. Please reach out to speak with Ieesha Briscoe.

10/10 Excellent

Audrietta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Check in was very easy and friendly. Refrigerator was the perfect size for what we needed. Room furniture needs to be refreshed. The couch had stains and upholstery was damaged. Made the room look run down, although it was clean overall.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 5 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 4 Mar 2024
Thank you for booking with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

4/10 Poor

Tina

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pet friendly rooms are so highly perfumed that it is overwhelming and head ache inducing. The furniture and rugs were worn and stained. The staff were lovely and friendly. Breakfast was very good.
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 1 Mar 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 1 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

6/10 Okay

LES AND JUDY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff was not friendly. No greeting, no thank you. Very impersonal!
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 28 Feb 2024
Thank you for your feedback. We apologize you felt impersonal. We will have this issue forwarded to front desk department and have them retrained. Again, we are extremely apologetic and we hope you give us another chance the next time you are in town.