All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 622 out of 1327 reviews" "
10 - Excellent
622
Rating 8 - Good. 282 out of 1327 reviews" "
8 - Good
282
Rating 6 - Okay. 193 out of 1327 reviews" "
6 - Okay
193
Rating 4 - Poor. 124 out of 1327 reviews" "
4 - Poor
124
Rating 2 - Terrible. 106 out of 1327 reviews" "
2 - Terrible
106
8.0/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Irma
Travelled with family, Travelled with family and small children, Travelled with partner
Thank you very much for staying with us and for the excellent review!
4/10 Poor
Keandra
24 Apr 2024
Liked: Amenities
Disliked: Cleanliness
Services wasn’t good and none of the tvs worked
Keandra
Stayed 1 night in Apr 2024
Response from Mina on 24 Apr 2024
Thank you for choosing to stay with us. We are sorry to hear of your poor experience. We appreciate your feedback as we work to improve our guest experience.
10/10 Excellent
Yoselin, van nuys
Travelled with family, Travelled with family and small children, Travelled with partner
My son pulled out the sofa bed and found bed bug on the bed. Told the manager Fred and he said I will need to wait for them to investigate if it’s true or not. The window got water damage so the dry sheetrock was falling on the window . Omg
connie
Stayed 1 night in Apr 2024
Response from Mina on 22 Apr 2024
Thank you for choosing to stay with us. I am sorry to hear of your poor experience. We appreciate your feedback as we work to improve our guest experience.
I knew it was not going to be a great stay as soon as we were unloading our items from the car and the “valet” didn’t look at us once. Then we check in and while there were 3 girls at the front desk, they all seemed to be too busy to say hello and ask to help us. We were booked into the room directly in front of elevator doors and we were woken up all night. Why would you place guests there unless all other rooms are booked. Staff continued their bad attitude at breakfast with the cook not returning my hello or good morning before asking what I wanted. Will not stay there again.
CARLA
Stayed 2 nights in Apr 2024
Response from Fred on 13 Apr 2024
Thank you for staying with us and for taking the time to share your experience. I am sorry that we failed to provide a better experience for you and want to assure you that your comments have been shared with the appropriate departments.
8/10 Good
Kristine
13 Apr 2024
Kristine
Stayed 1 night in Apr 2024
Response from Fred on 3 May 2024
Thank you for staying with us and for taking the time to rate your experience.
People were nice . Items in the property seemed run down , our room phone didn’t work and we had to call someone and they brought another older looking phone and replaced it . The carpet in the room had lots of brown / rust colored stains , in both rooms .
The Disneyland view room was worth the extra $30. We could see the fireworks from the room .
Sangeetha
Stayed 1 night in Apr 2024
Response from Mina on 9 Apr 2024
Thank you for choosing to stay with us. We appreciate your feedback as we work to improve our geust experience.
Was good for the most part. Body lotion and shampoo were both empty in our room. Had to go down and get new ones. The indoor pool is nothing to get too excited over. Food was average. We didnt like that breakfast on the weekends was not until 730. When we needed to leave at 720 to head to disneyland parks. Other then those small points it was fine.
Kayla
Stayed 4 nights in Mar 2024
Response from Fred on 4 Apr 2024
Thank you for staying with us and for taking the time to share your experience.
Great price for all the extra amenities. The breakfast is putstanding. The staff that was cleaning during the breakfast wasn’t so nice, but it was one of the best places I have stayed at in Anaheim. The price is worth it. Rooms were clean and I love the inside store, it makes it convenient.
Darlene
Stayed 1 night in Mar 2024
Response from Fred on 29 Mar 2024
Thank you very much for staying with us and for taking time to share your experience. We hope to see you again soon.
Easy to get to and from my work class. Friendly and helpful staff.
Daisy
Stayed 3 nights in Mar 2024
Response from Fred on 24 Mar 2024
Thank you very much for staying with us and for sharing your experience!
10/10 Excellent
Michael
17 Mar 2024
Michael
Stayed 1 night in Mar 2024
Response from Fred on 6 Apr 2024
Thank you for staying with us and for the outstanding rating!
8/10 Good
Gladys
15 Mar 2024
Na
Gladys
Stayed 4 nights in Mar 2024
Response from Fred on 16 Mar 2024
Thank you for staying with us and for taking the time to rate your experience.
6/10 Okay
Marisa
Travelled with partner
15 Mar 2024
Liked: Cleanliness
This property doesn’t have any real amenities for the guests. Whenever I asked a staff member a question, they were unable to produce a definitive answer. I do not recommend this property.
Marisa
Stayed 1 night in Mar 2024
Response from Fred on 15 Mar 2024
Thank you for staying with us and for taking the time to share your experience.
Thank you for choosing to stay with us! We appreciate your feedback as we work to improve our guest experience.
8/10 Good
Faton
28 Feb 2024
Liked: Cleanliness, staff & service
The front desk staff was very nice and attentive, especially Mkeala and Branda. The room was specious. The balcony tiny. Overall it's a good place but quite dated.
Faton
Stayed 5 nights in Feb 2024
Response from Mina on 28 Feb 2024
Thank you for your kind feedback! We hope you will consider staying with us again!
Nice, clean, and spacious rooms.
Breakfast ends really early at 9am.
Hotel is very serious about their check out time at 11am and no wiggle room. 30 min late is a $50 fee and additional fees after 12pm
Leticia
Stayed 1 night in Feb 2024
Response from Mina on 18 Feb 2024
Thank you for choosing to stay with us. We appreciate your feedback as we work to improve or guest experience.
We really enjoyed staying here with our kids. The breakfast was unique in the way they have a place you can ask for omelets and your choice of eggs. Complemntary 2 drinks during happy hour from 5 to 6:30 bar tender was great. Friendly staff.
Erika
Stayed 2 nights in Feb 2024
Response from Fred on 16 Feb 2024
Thank you very much for staying with us and for the excellent review!