Janice, we're thrilled you had an excellent stay at Pacific Edge Hotel. It's fantastic that you found our location ideal for exploring Laguna Beach and that our proximity to the beach added value to your visit. We're glad the room met your needs, and we hope to make your future visits just as satisfying, if not more so.Jeroen QuintManaging Director

Karla, thank you for sharing your experience. It's wonderful to learn that Pacific Edge Hotel's cleanliness and sparkling location contributed to your enjoyable stay. Our friendly team members are always ready to ensure every guest has a memorable time. Looking forward to your return!Jeroen QuintManaging Director

Lashae, we appreciate you acknowledging our wonderful customer service, but it's disheartening to hear that you found our rooms and facilities in need of updates. We're continually strategizing on ways to improve the guest experience, including property upgrades. We'll look into your mention about the television sets. Thanks for your valuable insights.Jeroen QuintManaging Director

Eileen, it's delightful to hear that you found your room at Pacific Edge Hotel to be both clean and cozy. We're glad you enjoyed our convenient location adjacent to many attractions. We appreciate your heartfelt feedback and look forward to welcoming you back for your next visit.Jeroen QuintManaging Director

Loretta, thank you for your feedback. It's heartening to hear that our team members offered a warm welcome and enhanced your husband's birthday experience. However, we regret to note that some aspects of your stay didn't meet your expectations. We're sorry to learn about your issue related to the hot tub and the noise disruption during your stay. Please know, we focus on maintaining high standards of cleanliness and facilities. It seems like your experience didn't reflect that. Your comments are valuable and present us an opportunity to continually enhance guest experiences. We hope that, despite these issues, you might consider giving us another chance in the future.Jeroen QuintManaging Director

Sharon, thank you for your sterling rating of Pacific Edge Hotel. It's wonderful to know that you enjoyed your experience. We hope to welcome you back soon for another delightful stay.Jeroen QuintManaging Director

Thanks for the great rating, Patricia!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Pacific Edge Hotel soon, we'd love to have you back!Jeroen QuintManaging Director

We appreciate the feedback, Giselle.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.Jeroen QuintManaging Director

Leslie, it's fantastic to see your high rating for Pacific Edge Hotel. We're truly grateful for your support and hope to see you again for an even better experience. Thank you very much!Jeroen QuintManaging Director

Tammi, it's delightful to hear that you enjoyed your stay at the Pacific Edge Hotel, embracing our coastal luxury and charm. We're thrilled that you found our environment relaxing, and that our amazing location made a positive impact upon your visit. Our team members being appreciated for their kindness is indeed rewarding. We pride ourselves on providing cozy comfort and are elated to hear that you had a good night's sleep. We sincerely hope to have you with us again for another serene beach getaway.Jeroen QuintManaging Director

Luann, it's disappointing to hear your accommodations did not meet your expectations. We wish every guest experience to be unique and comfortable. Our sincerely apologize that your room seemed worn, and it's not what you anticipated. Our team members did their utmost to assist and it's unfortunate to hear that suitable alternatives were not available at the time. We certainly don't want any guest to feel misled and we appreciate your feedback which will help us improve our communication for future guests. We hope you would consider giving us another opportunity to provide you with the quality experience you had hoped for.Jeroen QuintManaging Director

Trina, thank you for your candid review. It's disappointing to learn that some aspects of your stay did not meet expectations. While our prime beach location and excellent on-site dining options were a hit, we regret to hear about the discomfort experienced due to certain in-room features. We are constantly seeking feedback to improve guest experiences, and your notes about room amenities, including communication methods, have been taken into serious consideration. We will ensure any future visit is a better reflection of our commitment to guest satisfaction. We're looking forward to having an opportunity to serve you better in the future.Jeroen QuintManaging Director

Anthony, it's regrettable to hear that your expectation for a water-view room was unmet which resulted in you having to seek accommodation elsewhere. Please know that room requests are subject to availability upon check-in. We would value an opportunity to better meet your needs in the future.Jeroen QuintManaging Director

Janeth, it's wonderful to hear that you had a great experience at Pacific Edge Hotel. We're thrilled to have met your expectations and look forward to welcoming you back for another exceptional stay. Safe travels until then!Jeroen QuintManaging Director

Dane, thank you for taking the time to rate your stay. If there is anything specific that could have enhanced your visit, feel free to share. We are always eager to hear guest feedback and to make improvements based on it. We hope to welcome you back for a potentially better experience in the future.Jeroen QuintManaging Director

Jadee, it's wonderful to hear that you enjoyed your experience at Pacific Edge Hotel. We're grateful for your excellent rating and hope to welcome you back again in the near future. Thank you for choosing us for your stay!Jeroen QuintManaging Director

Samzie, we're thrilled to hear that your stay at Pacific Edge Hotel met your expectations. It's always delightful to learn of seamless check-in experiences, the cleanliness of our rooms, and the considerate gestures from our front desk colleagues. Your feedback reinforces our commitment to offering enjoyable stays. Looking forward to welcoming you back for another great visit, centrally located with easy access to the beach.Jeroen QuintManaging Director

Naomi, it's good to hear that your accommodations were clean and that you appreciated our close proximity to the beach. We understand your disappointment about the view from the initial room and are glad you were able to upgrade. We're always working on improvements and will consider your comments regarding the decor of the room. Thank you for choosing to stay with us and for sharing your feedback.Jeroen QuintManaging Director

Thanks for sharing this perfect rating, Nancy!We're thrilled to hear you enjoyed your stay at Pacific Edge Hotel! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!Jeroen QuintManaging Director

Gregory, we appreciate your feedback about Pacific Edge Hotel. We're delighted to hear that you found our location to be advantageous. Regarding your remarks about the hotel's appearance, it's always our goal to meet our guests' expectations and we continuously look into ways to enhance the aesthetic and functionality of our venue. We're looking forward to welcoming you back in the future.Jeroen QuintManaging Director

Debra, it's wonderful to hear you enjoyed the scenic vistas at Pacific Edge Hotel and appreciated the convenience of our beach proximity. We appreciate your feedback and look forward to your next visit with us.Jeroen QuintManaging Director

Michael, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.Jeroen QuintManaging Director

Richard, it's regrettable to hear about the initial booking mix-up but we're glad our front desk was able to assist by adjusting the room fee and providing additional benefits like the restaurant credit and complimentary parking. It's fantastic that our location and our dedicated team made a positive impression. We're grateful for your understanding and patience, and Pacific Edge Hotel looks forward to delivering an even better experience during your next visit.Jeroen QuintManaging Director

Patricia, thank you for your high praise for Pacific Edge Hotel's remarkable location in downtown Laguna Beach. We're pleased you appreciated its unique charm. We understand that value is important to our guests and acknowledge your feedback on the standard room pricing, resort fees, and valet services. Your comments will certainly help us to review our services and strive for improvements. It's wonderful that your Expedia credit helped ease your concerns. We hope to welcome you back soon.Jeroen QuintManaging Director

Richard, we regret to hear about the disruptive behavior you encountered during your stay. It's of utmost importance to us that all guests enjoy a peaceful, relaxing experience and we extend our sincerest apologies if this was not achieved. We encourage guests to report any disturbances so our team members can handle the situation promptly. We hope to have the chance to better serve you in the future.Jeroen QuintManaging Director

We appreciate the feedback, Walker.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.Jeroen QuintManaging Director

Jillian, it's delightful to hear that you appreciated the Pacific Edge Hotel's prime location, captivating views, and the convenience of our beach amenities. We're glad you were able to enjoy the spectacular sunsets and the magic of dolphins up close! Our updated rooms aim to provide comfort, however, we value your observation regarding the bathroom and bedding details. It's unfortunate to hear about your morning interruption; the unusual happenings were a necessity in ensuring the safety of our guests. We understand that the parking fee might have surprised you; it's comparable to the norm in the area. Despite some concerns, we're heartened you would consider staying with us again due to our unique location. We strive to make future stays even better.Jeroen QuintManaging Director

Thank you for the great rating, Tracie!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Pacific Edge Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!Jeroen QuintManaging Director

Gina, thank you for your review. We're glad that Pacific Edge Hotel's prime beachfront location added to your experience. We appreciate your feedback and look forward to welcoming you back soon.Jeroen QuintManaging Director

We appreciate you taking the time to share your feedback, Tanner.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.Jeroen QuintManaging Director

Natalie, thank you for highlighting the positive aspects of your stay at the Pacific Edge Hotel, including our hardworking team members and the cleanliness of your room. We recognize your comments about navigation and parking. Your feedback is valuable as we continuously strive to enhance guest experiences. We'd be thrilled to have another opportunity to serve you better in the future.Jeroen QuintManaging Director

Eric, we are thrilled to hear that you enjoyed the sweeping ocean view at Pacific Edge Hotel. It's definitely one of the many highlights our guests love. We hope to welcome you again soon for more unforgettable experiences.Jeroen QuintManaging Director

Wassem, it's regrettable to hear about your recent experience. Issues with cleanliness and maintenance certainly detract from an ideal stay, and we're saddened that it impacted yours. We're sorry for any inconveniences caused by the room change as well. As for your wallet, the integrity and responsibility of our team members is a priority. Hearing this situation with your belongings is certainly concerning as it is not reflective of our service standards. As a precaution, it is always advisable to report lost items immediately to facilitate the search process. We understand that your interactions with some team members did not come across as hospitable, and we apologize for any discomfort. Such feedback aids in sharpening our customer relations as we continue enhancing our service delivery. Thank you for alerting us to these matters.Jeroen QuintManaging Director

Andrea, thank you for sharing your recent stay feedback. We regret to hear that some aspects about your guestroom structure and snack offerings were not up to par, we hold our standards much higher than this. Nonetheless, it's heartening to know that you found the bed comfortable and thoroughly enjoyed the beach access. We've noted your input for improvement and we hope to have another opportunity to provide you with a better experience in the future.Jeroen QuintManaging Director

Wendy, it's wonderful to see your perfect rating for Pacific Edge Hotel. We appreciate you choosing us for your stay, and we'd be thrilled to welcome you back in the future. Thank you again for sharing your positive experience!Jeroen QuintManaging Director

Robin, thank you for your feedback. We're pleased to know our location was advantageous for your needs. Regarding the early check-in, while there is typically a minimal fee attached to this service depending on the availability, we are always open to reviewing our policies to ensure guest satisfaction. We hope you will give us another opportunity to provide a better experience on your next visit.Jeroen QuintManaging Director

Marc, it disappoints us to hear about the challenges you faced during your stay, including room maintenance, comfort issues, and noise concerns. Our team appreciates the feedback as it helps us improve our future services. Please accept our apology for the inconvenience from any disturbances in the morning. Additionally, we regret to hear about your parking difficulties and will take note of this feedback. We continue to strive hard to enhance our guests' experiences. It's unfortunate your stay did not meet your expectations and we hope for a chance to serve you better in the future.Jeroen QuintManaging Director

Margaret, we're disappointed to hear your recent stay did not meet expectations. It seems that overall cleanliness and room condition didn't meet your expectations and we sincerely apologize. Issues related to noise can affect the quality of your rest and we are sorry for this inconvenience. We're continually striving to enhance our guest experiences and your feedback is vital in this process. We hope you consider giving us another opportunity to prove ourselves.Jeroen QuintManaging Director

Barbara, it's wonderful to see your perfect score for Pacific Edge Hotel. Your rating speaks volumes about your experience. We can't wait to welcome you back for another fantastic stay in the future!Jeroen QuintManaging Director

Thank you for the fantastic rating, Priscilla!We strive to make all of our guests feel welcome and relaxed during their time at Pacific Edge Hotel! We can't wait to see you again soon.Jeroen QuintManaging Director

Angie, we're saddened to hear that your experience did not meet your expectations due to the discrepancy between the photos online and the physical appearance of our rooms. Our goal is always to provide authentic visual representation of our accommodations. Happy to hear you valued our prime location. We sincerely appreciate your feedback and will work on enhancing our online image accuracy.Jeroen QuintManaging Director

Behzad, we see that you've rated your recent stay and we're truly sorry to hear that you may have had disappointing experiences. Our guests' satisfaction is important, hence we would like to understand more about your stay. Please feel free to reach out to us directly and share your experiences. We are eager to make things right and improve where necessary.Jeroen QuintManaging Director

Chris, thank you for sharing your feedback. It's delightful to hear you enjoyed our hotel's location near the beach and its cleanliness. We acknowledge your concern about the parking options and are continually exploring ways to improve this aspect of our service. We appreciate your understanding and hope for the opportunity to serve you better in the future.Jeroen QuintManaging Director

Kathy, we regret hearing about your recent stay and understand your concerns. Having a clean and comfortable room is indeed important and we're dedicated to maintaining a high level of cleanliness and regularly check our rooms for any issues. It sounds as if your experience didn't meet these standards and that's something we need to look into. We appreciate your bringing this to our attention and we assure you that we'll take your feedback into account as we continually strive for improvements. We truly regret that this may have affected your choice to return and kindly ask you to reconsider. It would be our pleasure to provide you with a better experience in the future.Jeroen QuintManaging Director

Edward, it's fantastic to hear that you appreciated the beautiful beach views and convenient location at Pacific Edge Hotel. We regret hearing about the issues encountered during your stay, such as an inconvenience with the shower drain and difficulties with room service. We will address these concerns appropriately. It's unfortunate to hear about your experience with one of our valet team members. We typically receive high marks for our kind and attentive service, and we apologize if it was not your experience throughout. We will ensure to relay this feedback to improve the overall guest experience. Your insights are invaluable, and we appreciate the time you've taken to share them.Jeroen QuintManaging Director

Ellen, we appreciate your high rating of Pacific Edge Hotel! It's always wonderful to know that our guests had a great stay. Looking forward to welcoming you back on your next visit.Jeroen QuintManaging Director

Blake, thank you for your feedback. Every rating helps us strive for improvement. We hope to have another chance to enhance your stay on your next trip.Jeroen QuintManaging Director

It's good to hear that you found our team members pleasant. We apologize for your dissatisfaction with aspects of your stay like the parking fee and discrepancies you noted with the room condition. We value your feedback and appreciate your honesty. We're devoted to continuous improvement and ensuring our guests' experiences align with our online presentation. Rest assured, your observations will be used to enhance our service quality. We hope you'll consider giving us another opportunity to serve you better in the future.Jeroen QuintManaging Director