Open Door Holidays from £1,175

Easy walk to Recoleta. Bed was comfortable, room large. Elevator was sketchy. Breakfast in downstairs room was good, but room a little claustrophobic being small and no windows.

Staff were excellent. Room was ok but not well air conditioned. Restaurant was awesome.

Unbelievable customer service. The concierge team are the best I’ve ever experienced. Spectacular hotel

Staff were extremely friendly and helpful. Room was also clean. However, the air conditioning makes a really loud noise essentially every 2 mins which makes it extremely difficult to get a refreshing night sleep! The AC unit’s main generator was in the balcony and I guess it was shared with the room next to us. So even if turned our AC unit off, the main generator was still making the loud noise. My wife couldn’t even get an hour of sleep tbh. Also we could very clearly hear the voices of our next door guests and follow their conversations which was weird and at the same time inconvenient. They weren’t even loud or shouting but still it felt like they were sitting in our room conversing! The rooms are supposed to be sound proof but wasn’t the case at all!

Beautiful luxurious hotel. Professional staff.