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Reviews of Motel 6 Opelousas, LA

2 out of 5
Motel 6 Opelousas, LA
4165 I-49 S Service Rd, Opelousas, LA

Reviews

6.8
Rating 10 - Excellent. 72 out of 240 reviews" "
Rating 8 - Good. 59 out of 240 reviews" "
Rating 6 - Okay. 37 out of 240 reviews" "
Rating 4 - Poor. 31 out of 240 reviews" "
Rating 2 - Terrible. 41 out of 240 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2024

6/10 Okay

Kimberly

Travelled with pets, Travelled with partner
Liked: Staff & service
Fix items stop making people walk around the entire outside especially in cold and rain
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Kimberly,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Wyatt

Liked: Staff & service
The bed was not comfortable.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi WyattThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service
Pool view
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 20 Mar 2024
Hi Brianna, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool view was really nice
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 20 Mar 2024
Hi Brianna, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 Good

Marcella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to have an office sign. Drove around building looking for office still didn’t know so guessed where it was and guessed right. Poor lighting. Motel 6 sign was not lite up. No breakfast available.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Marcella,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Angel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Kimberly

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff with exception of one was amazing. I would say if a customer in the operation feels unsafe because of other customers fighting and she is a female, the male shouldn’t tell the female to contact police. However the staff is excellent, kind, and I’d stay here again and recommend ‼️
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Kimberly, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Kimberly

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Much better than the reviews. No direction to where room was at check in. No drinks in machine, need more coffee that is warmer. It was like warm instead of hot. But would stay again if need be.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Kimberly, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

Joseph

Business traveller
Bath tub had cracks in bottom covered with clear tape shower rod was hanging down ready to fall off ! They would only give one towel and one wash cloth one floor towel that was stained extension cord was needed as an outlet, toilet felt like you’d fall off it was so loose
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Joseph,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Michael,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Violet

Stayed 1 night in Dec 2023

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 1 night in Dec 2023
Response from Nancy Y. on 12 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Cecilia

Stayed 2 nights in Nov 2023

8/10 Good

JESSICA

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Butch

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
All vending machines empty or not working. No delicatessen as advertised on your website. WiFi in my room was not working. No effort was made to move me to a room where it was working. Only 2 plastic chairs in my room. Nowhere else to sit.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Butch,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No ashtray in my smoking allowed room. No hairdryer in bathroom as advertised. No softdrinks in vending machine both days.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Tiheshaca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall great but toilet in one room didn’t work
Stayed 1 night in Nov 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels were unwashed with xxx stains and the other towel had multiple large stains. The on duty manager would not replace them and said I should just check out. I got my phone out to record her telling me I can' t have any towels and she called 911. NASTY, DISGUSTING, UNPROFESSIONAL..
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 14 Nov 2023
Hi John,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Zane

They were very professional and the room is very nice. I am enjoying my stay over there.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ELCTRIC PLUG ARE LOSE N DANGEROUS SHOWER CURTIAN MOLD SMELL LIKE SMOKE IN A NON SMOKING ROOM
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi David,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tiheshaca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

6/10 Okay

Krista

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Nice for a fast place to sleep and go
It was super late when we got there the lasy was nice. Hotel was older. Bed was cheap and pillows were very used! And u only got 2 per bed and they were only about a foot long due to being over used. The plug ins were very used and nothing stayed in well. One was blocked by so much paint u couldnt use it. And there was what looked like an electrical line that looked like a mouse chewed it and there were wires showing. Im not sure if it was live or not but it was concerning with our small children .... Other wise it was pretty quiet
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Lucas

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Okay stay
Room was not so clean there was trash on da floor
Stayed 1 night in Oct 2023

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Dirty and old
Stayed 1 night in Sep 2023

4/10 Poor

Andrea, Palm Beach Gardens

Disliked: Amenities, property conditions & facilities
The electric needs to be redone before someone gets electrocuted. Tub/shower water handle broken. Shower rod broken. A/c is in a cubby hole, so even set at 60 degrees, it never got cool.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Dave D

Liked: Cleanliness, property conditions & facilities
The price was the best thing about the stay.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Cheree, Williston

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Check in staff was polite and friendly. The property is very outdated. The room was hot. The bathroom was in poor conditions
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Cheree,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Quick check in
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 22 Aug 2023
Hi Edgar, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Chris

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Coty

Business traveller
Liked: Staff & service
Room had full size refrigerator with top freezer
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 1 Aug 2023
Hi Coty, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Eric

Stayed 1 night in Jul 2023

10/10 Excellent

Kylance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Everything was Awesome and still is as we still are here!!❤️
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Latisha

Stayed 1 night in Jul 2023

10/10 Excellent

Runako

The rooms were ready and I was allowed to enter earlier than scheduled.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Runako, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

2/10 Terrible

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s was very nasty
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Alvin, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Just Say No
Filthy place. Lady upfront had so long of nails she struggled to work the keyboard. No working ice maker. Holes in the wall.
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on 20 Jun 2023
Hi Traveler, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

Jay

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Ray

Liked: Property conditions & facilities
Great time to come here and have great time.
Stayed 1 night in May 2023
Response from Brand Experience Team on 20 Jun 2023
Hi Ray, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay great time.
Stayed 1 night in May 2023

10/10 Excellent

Ray

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I seen is that they need more lighting at night.
Stayed 1 night in May 2023
Response from Brand Experience Team on 6 Jun 2023
Hi Ray,We are glad you had a great experience and appreciate your feedback! Lilith#Team6

6/10 Okay

Joseph

Liked: Staff & service
Check-in was easy. The next door neighbors were noisy at first with their music, but that settled down. The room showed some wear and tear. There were two TV controls, but neither made the TV work. I did not bother to call it in. The room had a full size refrigerator/freezer and microwave. There was bar soap but no shampoo, so plan accordingly.
Stayed 1 night in May 2023
Response from Brand Experience Team on 6 Jun 2023
Hi Joseph, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

8/10 Good

Ray

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in renovation but it was good the maids did a good job with the rooms.😀
Stayed 1 night in May 2023
Response from Brand Experience Team on 31 May 2023
Hi Ray, Thank you for positively rating your stay!! Maz K. #Team6