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Reviews of Cocoon Maldives - All Inclusive

5 out of 5
Cocoon Maldives - All Inclusive
Lhaviyani Atoll, Ookolhufinolhu

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 41 reviews" "
Rating 8 - Good. 7 out of 41 reviews" "
Rating 6 - Okay. 1 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 5 nights in Aug 2023
Response from Cocoon Maldives Management on 9 Nov 2023
Dear Mike, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

WEI S, McLean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained very expensive all inclusive resort. They have challenges with their food diversity and quality. It is extremely inconsistent.
Stayed 8 nights in Jan 2023
Response from Cocoon Maldives Management on 9 Nov 2023
Dear Wei S, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

8/10 Good

jJaroslaw

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is nice and the surroundings are excellent. The quality of food, however, needs to be much better. The fish, chicken, or beef they prepare is usually very hard, dry and salty. It is a matter of the chef's preferences for how to cook not the products themselves, however. A small selection of salads. On a scale of 1 to 10, I would give the food quality only 5. The snorkeling equipment is of low quality, so it is better to bring your own if someone wants to enjoy observing underwater life. The personnel is nice and the rooms are clean and comfortable. The TV is in the room but with a very very limited number of channels to watch. In a 5 stars resort, it should be the much better selection.
Response from Cocoon Maldives Management on 9 Nov 2023
Dear Lamiaa, Greetings from Cocoon Maldives!Thank you for taking the time to share your review of your recent stay with us. We greatly appreciate your constructive feedback and comments and will ensure they are shared with the relevant teams as part of our ongoing effort to improve our services and offerings.

8/10 Good

lamiaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the Cocoon resort for three days and we had a very good time there. The staff was very nice, welcoming, and friendly. The beach and snorkeling was amazing. The only thing we didn’t like is how far the resort is from the Male airport. We waited almost 3 hours at the Male airport for a seaplane that took about 30 minutes to reach the hotel. On our way back to the airport, at the end of our vacation, the seaplane got delayed and we spent about an hour on that super noisy plane cause it made a transit stop that no one had told us about before. Which made us extremely late for our flight and we checked in only 30 minutes before take off. It was a nerve wracking experience.
Stayed 3 nights in Oct 2022
Response from Cocoon Maldives Management on 9 Nov 2023
Dear Lamiaa, Greetings from Cocoon Maldives!Thank you for taking the time to share your review of your recent stay with us. We greatly appreciate your constructive feedback and comments and will ensure they are shared with the relevant teams as part of our ongoing effort to improve our services and offerings.

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022
Response from Cocoon Maldives Management on 9 Nov 2023
Dear Artur, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

Nikki

Stayed 5 nights in Apr 2022
Response from Management on 19 Jun 2022
Dear Nikki, Greetings from Cocoon Maldives! Thank you for your all-star review. Warmest Regards from Cocoon Family.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the seaplane transfer to our ward welcome from Elmar we had an amazing holiday. We loved the beautiful clean, green island with gorgeous white sand beaches and azure lagoon. The staff were absolutely amazing and caring without exception, not something I can say about any other place we’ve stayed. The manager was always visible and helped out the staff with drinks and clearing tables and actively socialised with guests. a remarkable example to his staff. The Octopus restaurant was fabulous with so much excellent choices of food and the house wine on the all inclusive was very drinkable Nazim was always on hand. The Loabi Loabi bar was great for lunchtime drinks, sundowners and in the evenings with service on hand from friendly staff whose names are too many to mention, to keeping your glass refilled with great cocktails. There was entertainment every evening which was great. The sunset bar was nice but could be so much more with a bit of work. The snorkelling was ok we were lucky enough to be in a beach villa opposite an area where there was an abundance of great fish to see including stingrays, black rays, sharks and turtles. You can take a free boat to the house reef twice a day. We celebrated our 10th wedding anniversary whilst we were there and they had decorated our table and staff were congratulating us all day on our celebration and to top it off Abdullah had decorated our bed with flowers and congratulations. A truly lovely two weeks.
Stayed 14 nights in Dec 2021
Response from Ahmed Jihad-Jay - General Manager on 7 Feb 2022
Dear Deborah, Greetings from Cocoon Maldives! Wow! What a fantastic review. We are delighted to hear that you had a wonderful time here at Cocoon Maldives, the first designer hotel in the Maldives. I have shared your kind words with our team and look forward to welcoming you here at our a Paradise in the near future. Warmest Regards

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional resort! Spacious villas, clean and modern design. Fresh, delicious food with a lot of diversity of meats and seafood, fruits and vegetables! The best deserts selection too! Amazing staff and very caring and attentive service! Highly recommended!
Stayed 12 nights in Aug 2021
Response from Cocoon Maldives Management on 10 Nov 2023
Dear Olga, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and awesome staff
Stayed 6 nights in Jul 2021
Response from Cocoon Maldives Management on 10 Nov 2023
Dear Sir/ Madam, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff. Really friendly, creating a great environment for the stay there. Really satisfied!!!
Stayed 9 nights in Jun 2021
Response from Cocoon Maldives Management on 10 Nov 2023
Dear Sir/ Madam, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Cocoon Maldives Management on 10 Nov 2023
Dear Sir/ Madam, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

ESTEBAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great and food is very good, the staff is very friendly, especially with the kids. They should have more things for the kids to do when it is raining, as the kids' area is a bit disappointing
Stayed 5 nights in May 2021

10/10 Excellent

Salma

Stayed 12 nights in Dec 2020
Response from Cocoon Maldives Management on 10 Nov 2023
Dear Salma, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing manager & staff. Thank you for everything
Stayed 4 nights in Jan 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and excellent service
Stayed 3 nights in Jul 2018
Response from Ilyas on 30 Jul 2018
Dear Neil, Thank you very much for taking the time to write about your recent stay in Cocoon Maldives! We truly appreciate your comments with regards to our service, we work hard to ensure all expectations are not only met, but exceeded for all our beloved guests, and it makes us very proud to know we achieve our main goal. We look forward to welcoming you back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cocoon Maldives is definitely a good choice when it comes to the Maldives. The island itself is beautiful and the waters are amazingly blue. One can either relax at the beach/pool or go on excursions/ do watersports, the possibilities are endless.
Stayed 5 nights in Feb 2018
Response from Sales & Marketing on 25 Mar 2018
We are very pleased to know that you had an enjoyable time with us. We look forward to seeing you again Best regards, Sharif

10/10 Excellent

Mirit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing service, and great stuff.
amazing service, and great stuff. beautiful place.
Dear Mirit, Greetings from Sunny Cocoon and thank you for having this time chosen to stay at Cocoon. Thank you also for rating us as "the best" and our teams will continue to commit themselves to excellence.Our property is a brand new one with a fabulous destiny.... a magic resort for visitors who experience peace and happiness in a beautiful friendly environment. We hope to welcome you again at Cocoon. Thank you again.

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5stelle in teoria e anche nella pratica veramente molto bello .da migliorare solo il personale che si occupa delle camere
Stayed 11 nights in Feb 2024

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities
Paradise
Stayed 5 nights in Jan 2024

6/10 Okay

Cristina

Liked: Staff & service
Stayed 5 nights in Jan 2023
Response from Cocoon Maldives Management on 9 Nov 2023
Dear Cristina, Thank you for the rating & Warmest Regards

10/10 Excellent

Carlos Eduardo

Stayed 2 nights in Jun 2022
Response from Cocoon Maldives Management on 9 Nov 2023
Dear Carlos, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

Mülhauser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich kann den Resort einfach nur Weiterempfehlen Ich gebe 5 Sterne
Stayed 7 nights in May 2022
Response from Management on 19 Jun 2022
Dear Mülhauser, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

Gudrun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt bra hotell med extremt god logistik och serviceanda!
Stayed 14 nights in Feb 2022
Response from Cocoon Maldives Management on 10 Nov 2023
Dear Gudrun, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendide
Juste magnifique
Stayed 7 nights in Feb 2022
Response from Cocoon Maldives Management on 10 Nov 2023
Dear Sir/ Madam, Greetings from Cocoon Maldives! We are delighted to hear that you had a wonderful time here at Cocoon Maldives. Thank you & Warmest Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var fantastiskt! Otroligt prisvärt och genomgående mycket bra service. Rekommenderas verkligen.
Stayed 6 nights in Feb 2021
Response from Ilyas Mohamed on 24 Feb 2021
Hälsningar från Cocoon Maldives! Tack för att du har bott på Cocoon Maldives och för att du delar glädjen och tillfredsställelsen att vara här. Det var också vårt nöje att vara värd för dig och se till att du har en underbar tid. Vi ser också fram emot med mycket nöje att se dig igen på Cocoon Maldives. Var försiktig, håll dig bra och håll dig säker. Vänliga hälsningar

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico que me parece un abuso es el traslado de Male a la Isla, que cuesta por persona 420,00 USD
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Barbi, Perugia, It

Liked: Cleanliness, property conditions & facilities, room comfort
L’ Atollo è meraviglioso e la struttura moderna, di design e pulita. La barriera corallina è lontana, ma in compenso ogni giorno ci sono due uscite in barca e gratuite di snorkeling con maestri. L’isola é veramente incantevole, molto pulita e curata. Le camere offrono ogni comfort, hanno la canonica doccia all’esterno,molto piacevole, un letto di design, anche se il materasso è abbastanza duro. La pulizia avviene 2 volte al giorno,alla mattina entro le 11 ed all sera alle 20. La spa è piccolissima, ma le massaggiatrici sono molto competenti e brave. Il ristorante a buffet Octopus ha un livello medio, mentre il ristorante overwater alla carte “Manta” serve piatti principalmente italiani ed ha una qualità ottima. I prezzi nei vari ristoranti e bar sono nella media, e sono indicati già inclusivi di tasse e servizio. Durante la giornata sono organizzate varie attività ed alla sera musica dal vivo, dj e karaoke al bar principale “Loabi Bar”. Alla reception per essere un 5 stelle sono talora distratti e poco attenti alle esigenze del cliente, mentre il personale dei ristoranti e bar è efficiente. Nel complesso ospita un gran numero di persone, famiglie e bambini compresi, senza alcun tipo di distinzione nella sistemazione di famiglie e coppie. Perciò chi fosse alla ricerca di un certo senso di tranquillità e isolamento, soprattutto nei periodi di altissima stagione, ne deve tenere conto. Si tratta di una struttura buona che con piccoli accorgimenti sarebbe davvero ottima.
Stayed 7 nights in Dec 2018

10/10 Excellent

maurizio, boligna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto
Isola stupenda servizio ottimo camere spaziose ben arredate cucina e pulizia eccellenti!!!
Stayed 5 nights in Feb 2018
Response from Sales & Marketing on 25 Mar 2018
We are very pleased to know that you had an enjoyable time with us. We look forward to seeing you again Best regards, Sharif

8/10 Good

Fabrizio, Vignola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquillità
Bellissimo resort immerso nel verde tropicale, ottimo personale belle le camere.
Stayed 7 nights in Jan 2018
Response from Sharif on 23 Jan 2018
Dear Fabrizio, I am very pleased that you had such an awesome holiday at Cocoon. Thank you for saying here. We will be most pleased to host you again at our beautiful resort. We appreciate your fidelity. Thank you again. Best Regards Sharif

8/10 Good

かずなおぱぱ, ドバイ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1周年を迎えたアットホームなリゾート
従業員の方々がとても丁寧で素敵な人ばかりでした。アットホームな雰囲気でまた行きたいと思いました。イルカウォッチングのクルーズでは今までに見たことのない数のイルカを見ることができました。
Stayed 3 nights in Dec 2017
Response from Shaarif on 2 Jan 2018
Dear Kana, Thank you very much indeed for staying at Cocoon. I am pleased that your holiday is up to your expectations. We are happy that you keep good memories of your holiday in Cocoon Maldives. Best Regards and best wishes for a Happy New Year 2018.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
NO 5 STELLE! NO PESCI NO MALDIVE !
Premettiamo che non è la nostra prima volta alle Maldive in resort 5 stelle. La durata della nostra vacanza è stata di due settimane. Il "resort" è il tipico villaggio vacanze 3/4 stelle all'italiana. Le camere sono belle e moderne ma essendo un 5 stelle dovrebbe prevedere cambio lenzuola giornaliero e tempestività del servizio camera...cosa che non succede. Abbiamo avuto per tre giorni le stesse lenzuola. La laguna è bella ma NON si vedono pesci nemmeno col binocolo e nemmeno un reef. Cosa inimmaginabile alle Maldive! La spiaggia è costantemente sporca e piena di coralli taglienti, oltre alla presenza di una fastidiosa draga per i lavori interni. Ogni giorno viene organizzata (alle 9 e alle 11) un'uscita con barca per lo snorkeling, sempre piena con necessità di prenotarla due giorni prima! La barca ha una capienza max di 30 px....il resort ha 150 camere! Lo staff "water sport" è scortese e infastidito da ogni richiesta. Abbiamo prenotato con formula All-inclusive con tre diversi ristoranti a disposizione (come da descrizione catalogo) ma in realtà tale formula è utilizzabile solo nel ristorante principale sempre a buffet con 300 coperti in un unico salone, immaginate il caos e la confusione! Nessuna privacy e intimità che contraddistinguono i 5 stelle alle Maldive. Ringraziamo chef Giovanni per la disponibilità e cortesia. Conclusione: non consigliamo il Cocoon!!!!
Stayed 12 nights in Aug 2017
Thank you for having taken time to post a detailed review. We value Guests comments as they draw our attention to areas that can be improved.I am sorry that your holiday was not up to your expectations. I can assure you that our teams are working relentlessly in search of customer's satisfaction and well being everyday. Thank you for your visit and we sincerely wish to welcome you again and we will ensure that your next stay will be a perfect one surpassing your expectations.I remain at your disposal. Regards

10/10 Excellent

Roberta, torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atollo da sogno
È stata la prima nostra vacanza alle Maldive...assolutamente fantastica!!! Mare meraviglioso, clima molto caldo, Il villaggio molto curato con personale cordiale e disponibile. "La beach villa"fantastica sistemazione...in conclusione consigliamo assolutamente la vacanza al cocoon resort...
Uscita sulla spiaggia dalla camera
Spiaggia fronte camera
Beach ville con piscina comune
Terrazzo beach villa

10/10 Excellent

antonio , reggio calabria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quando le parole non bastano
La perfezione non è di questo mondo ma al Cocoon ci sono andati vicini.E impossibile descrivere un esperienza ineffabile come quella appena fatta. sensazioni,emozioni già destinate all' alveo della memoria delle cose importanti.La location di indescrivibile bellezza fa il paio con la naturale accortezza del personale tutto, a partire dalle maestranze locali fino al management perfettamente rappresentato nella sua armoniosa professionalità dalle due, naturalmente gentili ed accorte ,ragazze italiane discretamente onnipresenti per attendere alle più disparate richieste.Non mi sembra pertanto opportuno soffermarmi sui dettagli, anche critici,di una descrizione che così rischierebbe di tediare anche il lettore più interessato atteso che, i difetti,qualora ce ne fossero,e ce ne sono ,sarebbero poca cosa di fronte alla bellezza e la grazia sperimentate che trasformano un esperienza concreta in un veicolo di emozioni ineffabili.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Avoid this resort!
Terrible service, not even close to 5 star resort, chose another of the excellent resorts in Maldives, this one maybe after few years when they learn how to treat their guests. Not informing of time zone, breakfast times, delaying refund 1,5 months, ridiculous prices in bar, dirty beaches and water, etc. I been at many 5 star resorts in Maldives, Bali, Caribbean, etc. and this one probably the worst ever. Just avoid!

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель для релакса
Чистый, новый отель, добротные и комфортные виллы, уборка отличная, сервис хороший. единственный минус - маловато фруктов для резорта такого уровня. превосходный спа-салон, брали несколько видов массажей - ни один не разочаровал, все супер. океан чистый, домашний риф далековато.

10/10 Excellent

Olesya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Превосходно!!!
Отдых и расслабление - рай на земле, прекрасный остров. Много водных видов спорта. Обязательно посетите ресторан Манта, еда в нем превосходная. Персонал превосходный.
Dear Olesya, Thank you for your kind words and we here at Cocoon Maldives really do appreciate the kind excellence you have had with us. Hope to see you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation ever
Il resort è nuovo e con arredamento di design e moderno. Il cibo al buffet è adeguato e ha un tocco di italiano. Ci sono ancora dei lavori che stanno ultimando ma non creano alcun disagio agli ospiti. Mare e spiaggia splendida, anche se senza reef. Per vedere i pesci ti portano ogni giorno con la barca fuori dalla laguna Consigliamo le ville sulla spiaggia lato alba.

10/10 Excellent

Diego, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Resort
Fantastico Resort bellissimo!!!!! Da rivedere il Diving non alla altezza della struttura non hanno esperienza!!!!