Onyx Holidays from £827

Grate customer service and fast check in

The hotel is very convenient, centrally located and walkable to everything...shopping, restaurants, the pier, and the beach. Our room was a bit outdated but very clean. The tub is ridiculously high, almost as tall as the sink height almost making it a safety issue. It was very frustrating to have to ask for washcloths that weren't replaced on multiple occasions. One elevator was out of service so the stairs to the 5th floor became a routine. The cafe was overpriced for what was offered in my opinion. I would stay again only for the staff. They were soooo pleasant and helpful!

As a person who runs a cleaning business, i understand cutting costs with cleaning products, but i feel like the products that has been used smells really bad. Scents can improve wellbeing, and the minute I stepped in the hotel and the hotel room. It doesn’t smell clean and fresh, smells like dirt covered in flowers, using deodorant on top of smelly armpits. Unfortunately that’s how I felt. It’s a nice place, paid extra for a nice view, but other than that, I’m not impressed. The place has a very cool vibe tho. But smells like a cheap motel

Everything was great. Really enjoyed our visit.

Add towel bars, microwave. Engineering department took care of the refrigerator door fixed