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Reviews of Silver Sands Hotel Rv Park

2.5 out of 5
Silver Sands Hotel Rv Park
35541 107 th Engineers Mem Hwy, Ontonagon, MI

Reviews

6.6
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 5 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Liked location and staff. Room was "tired" and smelled a little musty...
Stayed 2 nights in Sep 2022
Response from kelly on 5 Oct 2022
The rooms are a work in progress but they are neat and clean!!

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of Lake
Stayed 1 night in Sep 2022
Response from kelly on 5 Oct 2022
Yes the view is awesome !!!

10/10 Excellent

Krale B.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. Perfect UP experience. Seriously could stay there forever.
Stayed 3 nights in Sep 2022
Response from kelly on 5 Oct 2022
Glad you had a great stay!!! Hopefully you can return!

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t even spend the night
I noticed right when I pulled up that it didn’t look half as nice as the pictures. No one was at the front desk and they just left the key on the counter with my name on a sign next to it. The window was open in the room, saw hair on the toilet and toilet paper, there were squished dead bugs in multiple spots. We didn’t even stay the night. Booked a much nicer hotel right down the road for $20/night more.
Stayed 2 nights in Sep 2022

6/10 Okay

Jerry

Stayed 1 night in Sep 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was good - Close to state park and lakeshore. Only one of two beds had sheets. Neither bed had a mattress pad and mattresses were very hard.
Stayed 1 night in Aug 2022

4/10 Poor

Kathleen

Travelled with group
Disliked: Amenities
Old and in slight disrepair. Terrible linens and no where to hang towels. Good location but not a very nice place. I don’t think I’d stay again. Although owners say they are renovating.
Stayed 3 nights in Aug 2022

6/10 Okay

Angeline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel lobby and room was very clean, but it had a strong musty odor. The price was reasonable, and the location worked well for us, though. The front desk staff was not friendly, either when we arrived or when we left, as if he did not like his job or did not want to be at work.
Stayed 1 night in Aug 2022

6/10 Okay

scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent facility. Had to call the owner on arrival. No one at the desk. Room was average, stains in the carpet in the room. Only instant coffee in the room. Poor patchy painting in the hallway. There was a huge fight at the opposite end of the motel during the night. One guest stated someone tried kicking in their door with other guests shouting and screaming at each other. Was not asked at checkout how everything was or was offered a receipt. Way over priced and I wouldn’t recommend it to anyone.
Stayed 1 night in Aug 2022

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ok stay
The hotel is in a great location for the west entrance of the Porcupine Mtns. Guests can view the lake sunset right across the road from the hotel. However, the hotel needs a lot of work. There was no hot water in the bathroom sink. Two beds in the room but only one was made. The mattress was old and hard coil. No ice machine. The breakfast was cold cereal, muffins, yogurt and bananas. There was no juice.
Stayed 2 nights in Aug 2022
Response from kelly on 18 Aug 2022
I am sorry that you were not satisfied with your stay. This hotel has been closed for 12 years and we are trying to get to everything as fast as we can. The hot water in the bathroom sink was fixed as soon as you said something, the gasket was cracked, and as for the one unmade bed, you booked a single queen room, so we left one bed unmade if you would have booked a double queen room both would have been available.

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an excellent location, next to the park and with direct access to the beach. However, this is definitively overpriced. The breakfast options and space for breakfast are very limited
Stayed 1 night in Aug 2022

6/10 Okay

Emily

Liked: Staff & service
Stayed 3 nights in Jul 2022

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great and only gonna get better.After being closed for years the new owner has brought the place back to life...and plans on more improvements.Thanks for the wonderful stay.Very convenient place to go if you're in the Porkies! Thanks Alex H.
Stayed 1 night in Jul 2022
Response from kelly on 13 Jul 2022
Thank you for the great review!! Glad you had a great stay and hopefully you can come back this way again

4/10 Poor

Al

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Booked and paid for the room about 3 weeks before the visit. Arrived about 5pm, to my name on a sign on the front desk, sitting behind the room key. Nobody at the desk. Just my room key sitting there. Checked out the next day. Still nobody at the desk. Called the phone number. A female answered. I asked her if anyone was working here, that I needed to check out. She told me to just leave the key on the counter. Later that day I received a text stating that I didn't pay my bill and I needed to call them. Disappointing customer service.
Stayed 1 night in Jun 2022
Response from me on 30 Jun 2022
I am sorry that you were not happy with the front desk. Unfortunately, like so many other places we are short staffed. I also am sorry about the confusion with the payment, we have gone to hotel pay only and did not realize yours was before that. I hope that you may give us another chance in the future.

8/10 Good

Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay if your visiting the Porcupine Mountains. It’s a family own motel and the family was great and friendly! One of the workers who is not family however who stays at the motel African America looking man was super loud at night tv was loud and he was talking on the phone laughing super loud! The walls in the motel are thin so everything can be heard! The bathroom also had a funky smell to it but nothing to bothering. Other than that and overall it was a great for my family and I to stay!
Stayed 2 nights in May 2022
Response from kelly on 9 Jun 2022
Hi, I am sorry about the loud young man....I will speak to him about being more considerate. Could let you me know which room you were in so I can see about the bathroom... Thank you for staying with us and we hope to see you again Kelly

10/10 Excellent

Jolene

Stayed 1 night in Apr 2022

8/10 Good

Bowdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2022

4/10 Poor

Dominick

Stayed 3 nights in Jan 2022