Seasonal outdoor pool

Reviews of Super 8 by Wyndham Ontario

2 out of 5
Super 8 by Wyndham Ontario
615 E Idaho Ave, Ontario, OR

Reviews

6.8
Rating 10 - Excellent. 160 out of 784 reviews" "
Rating 8 - Good. 249 out of 784 reviews" "
Rating 6 - Okay. 187 out of 784 reviews" "
Rating 4 - Poor. 105 out of 784 reviews" "
Rating 2 - Terrible. 83 out of 784 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Travelled with family
Property was loud. First room key did not work for entry.
Stayed 1 night in May 2024

8/10 Good

Gypsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Elisa

Travelled with partner
Liked: Staff & service
The gal at the front desk was very nice. Our TV didn't work, and there were some dirty rags left in the bathroom.
Stayed 1 night in Apr 2024

2/10 Terrible

Charles

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very old facility. Bare light bulbs, poor taps and shower And no breakfast even at 6:45….everything locked up. Waste of money - shame on you Wyndham!
Stayed 1 night in Apr 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older Motel, this is a good inexpensive option. The room was big, roomy, clean. The bed was very comfortable with nice crisp sheets. The black-out curtains worked nicely to keep out the light. Bathroom was clean and had a nice big tub/shower. Nice staff, friendly and helpful. The parking lot is big and well lit. I would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the main road.
Stayed 1 night in Apr 2024

8/10 Good

Caitlin

Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable, surrounding area was kinda ugly but conveniently located near the freeway and a bunch dining, and it felt safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My impression was that the hotel is an older one and it will seem lacking for some. I was aware that staff was doing a great job making it comfortable and safe. My bed was entirely one of the best I've ever slept on. Stayed for 3 nights and slept sound, no noisy folks, fully lit parking lot, ice and pop machine. Was clean and stocked in the bathroom, I had a fridge. No microwave. I was very comfortable in a nice budget inn.
Stayed 3 nights in Apr 2024

8/10 Good

janice

Travelled with partner
Helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Tom, Otley

Travelled with partner
Liked: Cleanliness, staff & service
The fan in the bathroom was very loud. Spomething on the backside of our heater/ac unit was making a lot of noise. Mentioning the heat/ac unit, it is mounted high on the bathroom wall. I am 6' 2" and I had stand on my tip toes to turn it on and make adjustments. My wife in 5' 5" and couldn't come close to reaching the controls. Otherwise clean and comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Gaylynn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Alisa

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t even stay it was so bad.
Stayed 1 night in Mar 2024

2/10 Terrible

Janice

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was cold and could not regulate the heat. The bathroom was a lot to be desired. If you arr a truck driver it might be ok but not a place for a family to stay in
Stayed 1 night in Mar 2024

2/10 Terrible

Kelly

Stayed 1 night in Feb 2024

2/10 Terrible

Cleo

Disliked: Staff & service, property conditions & facilities
The room was cold and we had a difficult time getting the old heater to work. We ran the hot water in the shower for over 5 minutes and had no hot water, so changed to cold and got hot water, so the water was plumbed wrong. The “Superstar” breakfast was a choice of Frosted Flakes or Raisin Bran and a cold sausage and egg sandwich. All in all a pathetic breakfast with no table to sit and eat it at, so we had to sit Bona a couch in the lobby and use a coffee table for a table. All in all a very poor experience. I don’t think we will use Super 8 again in the future.
Stayed 1 night in Feb 2024

8/10 Good

ELISABETH, SALT LAKE CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such a slow night, I wish they hadn’t put us right next to another occupied room when it was obvious that there were plenty of other empty rooms. But overall it was an ok stay.
Stayed 1 night in Feb 2024

6/10 Okay

John

Disliked: Cleanliness
old
Stayed 1 night in Nov 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Dan, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lady at the front desk. Friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Kerry

Travelled with pets
Liked: Staff & service, property conditions & facilities
The place was a dump two years ago. Has improved tremendously. I would stay there again.
Stayed 1 night in Oct 2023

2/10 Terrible

Gerald

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The office was not open and would not answer a phone. Told to call a number and got Rodeway Inn. They knew nothing about. Could not cancel and was stuck 100 miles away.
Stayed 1 night in Oct 2023

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was comfortable at this hotel and the bed was very comfortable. It’s an older hotel and some things will be less than expected and overpriced by some, but I found the stay comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly place to stay
This is an older motel that I have stayed in several times. I love how friendly everyone is and how accommodating. A couple of times I had circumstances that made me arrive very late and I was out of cell range to let them know when I would get there. The people made a note by my name and had a room waiting for me. I also love their Jimmy Dean breakfast sandwiches. The huge parking lot is nice also. It's easy to get to and easy to leave from.
Stayed 1 night in Oct 2023

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bed was pretty comfortable, more than mine ate home. I slept better I have in a long while. I thought that would be unwanted sound but there was nothing that bothered me. And with the window facing the parking lot open. There are food options nearby and its right off Hwy 84. The rates are high right now and aren't quite commensurate to the quality, but I found it comfortable and convenient for me. Rates probably drop in winter
Stayed 1 night in Oct 2023

10/10 Excellent

Diane P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel with pleasant service
Stayed 1 night in Oct 2023

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10/1/2023 and the tv was broken, set up a time for them to call never did, toilet sounded like it was someone screaming every time you flush it. Good still in the refrigerator and in drawers, dead spider on pillows (thank goodness we bring our own) and we definitely checked for bugs lol.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall, the room was clean and comfortable. Yet, the television remote did not work properly. You had to be right next to the tv to change the channel. Also, to use the hair dryer you had to hold the “on” button on the cradle on the wall for the dryer to work.
Stayed 1 night in Oct 2023

8/10 Good

Blanche, Gig Harbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bicycle garden outside our room. Good water pressure in shower.
Stayed 1 night in Sep 2023

2/10 Terrible

Melissa

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Patsy

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, easy checkin/checkout
Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great place We have stayed 2 times this summer Good deal
Stayed 1 night in Sep 2023

2/10 Terrible

deborah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Top floor was leaning over. Cracks in the ceiling and walls. Bathroom door would not close. The place is dangerous!
Stayed 1 night in Sep 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Deborah, Thank you for your feedback. I wouldn't necessarily call it terrible. We appreciate your opinion but this is an outdated property that can not uphold physical facelift but it is clean, painted, neat, and safe. The bathroom door is absolutely a concern and we hear you. We will work on that repair asap. Please do come back and give us a 5 star next time.Thank you!Super Management

2/10 Terrible

Frank

Stayed 1 night in Sep 2023

2/10 Terrible

James

Travelled with partner
Disliked: Staff & service, amenities
So bad we forfeited the planned stopover on our return trip.
Stayed 1 night in Aug 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello James,I don't quite understand your feedback. Best of luck in life.Super 8 Management

4/10 Poor

James

Travelled with partner
Disliked: Staff & service, amenities
Disappointing for the price. Free breakfast was not available and alternative dining was limited and filthy.
Stayed 1 night in Sep 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello James,Hello James,Thank you for your multiple feedbacks. I believe you have the wrong property sir. Free breakfast is always served between the hours 7am-9am. I am sorry if you were not able to wake up on time for a Jimmy Dean sandwich. For the last 2 years we have removed our entire dining and turned it into a VERY CLEAN lobby, for we only have a Grab-N- Go breakfast so you may enjoy it at your own leisure in your room. Please review your location before leaving a hard-working management team a poor review. Best of luck.Super 8 Super Staff

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Super 8 is super convenient and the staff was friendly and helpful. Some of the surfaces in the room are well-worn and could use attention however the room was clean and that was appreciated. I'd stay again and I'd recommend it to fellow travelers.
Stayed 1 night in Aug 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Wendy,Thank you for sharing your feedback about your recent stay at our Super 8 hotel. We greatly appreciate your positive comments and your recommendation to fellow travelers.We're delighted to hear that you found our hotel super convenient and that our staff was friendly and helpful during your stay. Providing exceptional service and a welcoming atmosphere is always our top priority.Regarding your observation about some well-worn surfaces in the room, we take your feedback seriously, and we will certainly look into addressing these areas to ensure our guests have a comfortable and enjoyable stay. Cleanliness is of utmost importance to us, and we're glad to hear that you found the room clean.We value your loyalty and are thrilled to know that you'd stay with us again. If you ever have any specific suggestions or requests for your next visit, please don't hesitate to let us know. We look forward to welcoming you back in the future and continuing to provide you with a great experience. Safe travels!Super 8 Management

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Stephen,Thank you for your positive feedback!Super 8 Management

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Mark,Thank you for your positive feedback.Super 8 Management

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Frederick,Thank you for your positive feedback.Super 8 Management

2/10 Terrible

Sondra

Disliked: Cleanliness, amenities, property conditions & facilities
My room had our been cleaned prior to my stay.
Stayed 1 night in Aug 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Sondra,Thank you for your attempt at a feedback. Unfortunately we do not understand your complaint. Please review before submitting. We apologize if you had a poor experience, we will address this with our staff as we move forward. We value your loyalty and are thrilled to know that you'd stay with us again. If you ever have any specific suggestions or requests for your next visit, please don't hesitate to let us know. We look forward to welcoming you back in the future and continuing to provide you with a great experience. Please accept our sincerest apologies for the oversight. This is certainly not the level of service we aim to provide to our guests. we hope to have the opportunity to make it right during the remainder of your stay.Super 8 Management

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was clean, but that is the only good thing.
It was 10:30 pm, dark parking lot with 2 big thugs drinking beer and smoking and one guy was hacking up loogies and noisily spitting, with their female friends right by the stairs we needed to use. when we got in the room, there was no light switch by the door, so we had to hunt around a dark, hot, muggy room, turning on lamps. 2 of the three lamps flickered just a small amount. the third lamp was a stand up lamp that was hard to turn the knob just enough so it would stay on, if I turned it till it clicked, like a normal lamp, it would turn off. It took time to get it just right. we turned on the air conditioner and it worked. it worked just fine, but it was so noisy it was hard to have a conversation. It was definitely too loud to sleep. The 'ecofriendly' light in the bathroom toilet was fine for 10 seconds, then it turned into a strobe light. random quick on and off. then slower, then really fast. It would give you a migraine if you stayed in there for long, So you had to use the toilet with the light off and the door open. We wanted to shower, but that was out of the question. If eco friendly doesn't work then find something that does. I am sure the problem with flickering lights in the sleeping area was because they were 'ecofriendly' we could smell cigarette smoke, probably from the creeps below us in the parking lot. oh, yea, there was fur on the couch. not sure if it was cat or what. The bed was clean and comfortable, the carpet seemed clean,
Stayed 1 night in Aug 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Matthew,I'm truly sorry to hear about the numerous issues you encountered during your stay at our hotel. Your experience is far from the level of comfort and service we aim to provide to our guests, and we sincerely apologize for the inconvenience you faced.The situation you described in the parking lot is unacceptable, and we take safety and security seriously. This is usually not the case as our loyal Wyndham members are all family friendly. We will work to enhance the safety measures and address any disturbances promptly to ensure a peaceful environment for all our guests.The problems you faced with the lighting, air conditioner, and the eco-friendly bathroom light are not reflective of our usual standards. As well as the fur on the couch is not in line with our cleanliness standards, and we apologize for this oversight. We understand your frustration, and we hope that you might consider giving us another chance to provide you with a much-improved experience in the future.Super 8

4/10 Poor

Colton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
It was dirty and I did not enjoy my stay
Stayed 1 night in Aug 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Colton,Your feedback is essential to us, and we take it seriously. We will investigate the issues you encountered and take immediate steps to address and rectify them to ensure that such problems do not recur in the future.We understand how important a pleasant stay is, and we hope you might consider giving us another chance to provide you with a much-improved experience. If you decide to do so, please don't hesitate to reach out to our front desk with any specific concerns or requests, and we will do our utmost to make your next stay a more enjoyable one. Thank you for bringing this matter to our attention.Super 8

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, most lights in the room didn’t work, the AC barely worked and the room was pretty dirty even for a cheaper hotel.
Stayed 1 night in Aug 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Paul,I'm genuinely sorry to hear about your experience with the cleanliness of your room. Please accept our sincerest apologies for the oversight. This is certainly not the level of service we aim to provide to our guests.Maintaining a clean and comfortable environment for our guests is a top priority, and we take such feedback seriously. We will investigate the issue and work to ensure this doesn't happen again in the future.Your comfort and satisfaction are important to us, and we want to make sure you have a pleasant stay.Again, we apologize for any inconvenience you've experienced, and we appreciate your patience and understanding as we work to resolve this matter. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right during the remainder of your stay.

6/10 Okay

April

Travelled with family and small children
Liked: Staff & service
Staff in office was very, very nice. Room was clean but smelled horrible and lots of flies. No bathroom at pool so kids had to run back to the room to use bathroom. AC was iffy at best, couldn't change temp or over to just fan mode with remote and it's on a wall up close to ceiling so had to climb on counter to reach it to change settings.
Stayed 1 night in Jul 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our office staff and the cleanliness of your room. However, we sincerely apologize for the issues you encountered during your stay. Your comments about the remote control and its placement are duly noted, and we will evaluate how we can make it more accessible and user-friendly for our guests. The unpleasant odor and the presence of flies are not acceptable and address the source of these issues. Thank you for bringing these issues to our attention, and we apologize for any inconvenience you experienced during your stay.Super 8 Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go Super 8!
Another clean, comfortable room with friendly staff. Would definitely stay here again.
Stayed 1 night in Jul 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Dear Customer,Thank you so much for your kind words and for choosing to stay with us again! Your continued support is greatly appreciated, and we can't wait to have you as our guest again. Safe travels!Super 8 Management

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, room comfort
Super 8
We liked our room except for the air condition. It came with a remote and because the machine is so high you can’t read the dials. It kept coming on and off all night and didn’t cool the room. It had a very loud fan.
Stayed 1 night in Jul 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Jo Ann,Thank you for sharing your feedback about your recent stay. We're glad to hear that you liked your room; however, we apologize for the inconvenience you experienced with the air conditioning unit. We appreciate your understanding and hope that you might consider staying with us again in the future. If you decide to do so, please don't hesitate to let us know if there are any specific preferences or requests you have for your next stay, and we will do our best to accommodate you. Thank you for bringing this matter to our attention.Super 8

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Clean. Quiet, and comfortable. And the AC worked perfectly. My standards are high. 😂 Excellent mexican restaurant next door behind the pilot truckstop.
Stayed 1 night in Jul 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Daryl,Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again in the future. If you ever have any specific preferences or requests for your next stay, please feel free to let us know. Safe travels, and see you again soon!

10/10 Excellent

Ronald

Stayed 1 night in Jul 2023
Response from SUPER 8 SUPER MANAGEMENT on 10 Sept 2023
Hello Ronald,Thank you for your positive feedback. Hope we get to you host you again!