"This a very nice property located on the doorstep of Belgian hilly East. Staff were friendly and helpful. The room was spacious and the bedding was perfect. "
"Overall understaffed.
The food in the restaurant was not the best but good portions. Order-taking and service took long due to short staff.
Walls were very thin and all of the doors closed with a large slam, making it very sleep-disruptive in the morning and night.
The shower door of my room was broken.
The reception staff was friendly and sincere but there is only so much one person can pull. Needs more staff.
"
"Great for the introvert, didn’t see anyone at all during my 2 day stay but I was happy in the knowledge that I could call on someone if I needed to. Nice easy place to stay."
"Premium Kamer is echt netjes en mooi. Echter het hotel zegt op hun eigen site dat alle kamers zicht hebben op het meer. Zicht op is een breed begrip. Wel zicht op een bouwplaats aangezien de wellness nog niet klaar is.
Restaurant is prima beetje aan de prijs maar goed waar is dat niet tegenwoordig."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Explore the great outdoors at Parc Naturel des Hautes Fagnes, a lovely green space in Ovifat. While in this relaxing area, find time to visit its spas.
"The hotel is beautiful and the rooms are modern and clean. The food is exquisite but pricey. Dinner for 2 was 30 percent more than we paid for the room but worth it.
The staff seem new or not well trained. It was a bit faulty towers at times. Many young people but when we walked in to the hotel we were kind of ignored for about 10 minutes while 2 people dealt with one customer in french.. we booked for dinner but when we got to the restaurant there were more faulty towers moments when after being ignored again we managed to interrupt someone and were told we’d have to eat inside which was not what we booked. Eventually a manager came and said just wait 10 mins and we will sort it. It took a Long time to get a glass of champagne, like how hard can it be, but I think it’s just they have a bunch of kids working there out of university over summer holidays. Could have given us a glass of something to say sorry .. but it’s very French. You’re a bit of an inconvenience and definitely some of the team have never operated at high level or under stress. But look beyond because the place is so beautiful. I’d definitely come back but next time rock up in my Ferrari and I might get a different reaction.
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"Great place to stay. Friendly helpful staff. Motorbike parked safely right by hotel entrance. Short walk into the beautiful town. Lovely breakfast, after a swim."
"We liked the size of the room and where the hotel was located in the town. It was easy to access the F1 shuttle and walkable for many good cafes and restaurants. There was also a very cute dog that may have lived with the owner that was a big highlight. We did not like the condition of the hotel or room. The pictures on the website were obviously of a better time for the hotel. The bed was uncomfortable, the two very old pillows were almost not pillows, the bed linens and towels were very worn. The shower had great water pressure but the shower enclosure was awkward and ineffective. The bathroom floor was very slippery with so much water getting on it. There was no tv, the wifi was not good and the parking is just general street parking ( which we had no problem finding parking). Overall, I would personally not stay at this hotel again. It is way too run down and old. However the place would be cute if some love and care was put back into it. "
"Ideally located on top of a hill near Spa, this is my little retreat away from the heat, pollution, dirt and noise of Brussels. Staff are very friendly and helpful (thank you Philippe!). My room was very spacious, recently renovated, with a large balcony. Highly recommended."
"Very lovely hotel, really pleasant staff, room was excellent, really enjoyed the breakfast, I will most certainly book to stay here again if working in the area :-)"
"I stayed here when I was in Belgium in business. The hotel is lovely and spacious as was the room. The service was excellent and the food was very good too.
Lovely music playing in the evenings and large windows I can leave open while I enjoy the music and vibes. "
