2 restaurants, breakfast, lunch, dinner served; American cuisine
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Reviews of Harrahs Council Bluffs Hotel & Casino

3.5 out of 5
Harrahs Council Bluffs Hotel & Casino
1 Harrahs Blvd, Council Bluffs, IA

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1006 reviews" "
Rating 8 - Good. 302 out of 1006 reviews" "
Rating 6 - Okay. 156 out of 1006 reviews" "
Rating 4 - Poor. 103 out of 1006 reviews" "
Rating 2 - Terrible. 58 out of 1006 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Adam

Disliked: Property conditions & facilities
.
Stayed 2 nights in Apr 2024

4/10 Poor

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Slow check in otherwise fine
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is extremely dated and the ceiling in the shower was peeling. It's an old hotel which needs updating. The staff wasn't very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Dorothy

Travelled with family
Disliked: Property conditions & facilities
Didn't like the vapping smell. gave me headache . Didn't stay in casino very long due to odor
Stayed 1 night in Apr 2024

10/10 Excellent

DOUGLAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff. Got a great room with easy access for my elderly parents. Only issue is very few outlets in the room. Still will be staying here again.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was appropriate. They did the job well, but some had an air of attitude that I am need to be grateful for them serving me
Stayed 1 night in Apr 2024

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for the price, didn't care for the low class coffeemaker in the room but there's self serve coffee at the casino so didn't matter. There's a fridge but no microwave so no heating up leftovers
Stayed 3 nights in Mar 2024

6/10 Okay

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed in stay because I called twice and requested 2 queen beds and only had 1 King. Had to request the room to be cleaned after it wasn’t done the second day. Water pressure in shower was absolutely awful. I have thick longer hair and could not wash it!
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with casino and great dining options
Stayed 1 night in Mar 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I saw was that the back elevator to garage was not very clean and appealing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Mar 2024

6/10 Okay

Sonja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Electronic signature said the resort fees were $10 per day. The staff told me that the resort fee was $15 per day. The resort fee was charged higher than $15 per day. I won’t stay here again as I don’t like having the resort fees changed from what was stated.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying there before and after flying out of Omaha
Stayed 1 night in Mar 2024

6/10 Okay

andrew

Liked: Cleanliness, staff & service
Rooms are a bit run down and dusty. WiFi barely worked, no usb chargers in room, cold water sink faucet barely worked, tv remote barely worked, uncomfortable chairs. Staff was all great & extremely friendly. Dining options good but needs a store or gift shop to get miscellaneous items.
Stayed 2 nights in Mar 2024

8/10 Good

chet, rock rapids

Liked: Cleanliness, staff & service, amenities
I enjoyed the casino. We ate at Guy Fieri…enjoyed the Trash Can nachos and spicy margaritas. The rooms are tired and worn The outside noise from the outside on a Wednesday night from the 8th floor was significant
Stayed 1 night in Mar 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2024

8/10 Good

THERESA

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Doug

Stayed 1 night in Mar 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff were excellent.
Stayed 1 night in Mar 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

8/10 Good

Kevin

Stayed 1 night in Mar 2024

6/10 Okay

Tim

Stayed 1 night in Mar 2024

6/10 Okay

Vickie

Travelled with group
Liked: Cleanliness
Didnt like the parking and 25 dollar fee to try to get into the room a little earlier
Stayed 1 night in Mar 2024

4/10 Poor

Sandi

Disliked: Cleanliness, property conditions & facilities
Rooms smelled like smoke and there was no food available when we checked in. Not even a vending machine to get something to eat from.
Stayed 1 night in Feb 2024

2/10 Terrible

Denise M, Norfolk

Travelled with partner
Disliked: Staff & service, property conditions & facilities
A 50 dollar deposit was required ; room was paid in full two weeks prior. I was told could not stay. I was so mad.
Stayed 1 night in Feb 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The sink drains slow reslly slow in room 601
Stayed 1 night in Feb 2024

4/10 Poor

Stephanie

Stayed 1 night in Feb 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice and clean and our meal at Guy Fierie’s restaurant was excellent.
Stayed 1 night in Feb 2024

6/10 Okay

Michael, Centerville

Travelled with partner
Disliked: Property conditions & facilities
The front desk person was rude and for the money the rooms were very outdated and worn.
Stayed 1 night in Feb 2024

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it all
Stayed 1 night in Feb 2024

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was friendly.
Stayed 2 nights in Jan 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a long walk up to hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Rodney, Oviedo

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Only minor complaint was the cleanliness of the gym/workout room. Everything else was great!
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Bad Choice
My brother was coming to Iowa from Wyoming. He broke down in Minden, IA. I booked him this motel and then tried to find cab company to pick him up. I could not find anyone so immediately went back on to Hotels.com to cancel and they would not refund or at least credit me. I lost money at a casino and I never even went there!
Stayed 1 night in Dec 2023

6/10 Okay

Zach

Stayed 1 night in Dec 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay figured rooms would be cheaper if you gambling and spending a lot of money
Stayed 1 night in Dec 2023

4/10 Poor

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Bobby

Stayed 2 nights in Dec 2023

8/10 Good

Erik

Liked: Cleanliness, staff & service
Convenient to the airport, arrived late - no food options at all, which was disappointing. Room was clean, comfortable bed
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff in ALL areas was excellent and very accomodating front desk check-in / casino / bar / guys restaurant well done
Stayed 1 night in Nov 2023