1/5 - Terrible
If you want customers to visit you then please improve your customer service and listen to your customers feedback . Staff at the hotel extremely rude and arrogant.

I've stayed at Hotel Berna a few times before, although it had been about 10 years prior to my recent visit. It's a great choice when you need to be near Milan Centrale train station for an early departure or because of a late arrival. Hotel Berna is interesting. The rooms are very different from ...
Reviewed on 4 Feb 2026

Is ok
Reviewed on 24 Jan 2026

The amenities were nice, and the location was excellent for getting around Milan.
Reviewed on 26 Jan 2026

The room was clean and spacious. The staff were super helpful at all times. The water and hot beverages in the lobby 24/7 were amazing. Great laundry facilities, decent gym. Outstanding experience!
Reviewed on 27 Jan 2026

Room was big enough and comfortable. I took us some time to find the place. Bed, sheets, pillows were very comfortable. You cannot get a better, closer location to the Piazza Duomo! We were close to everything we wanted to see in the center of Milan! Customer service was very responsive and helpful. ...
Reviewed on 4 Feb 2026

Perfect stay
Reviewed on 4 Jan 2026

The largest church in Italy towers above the city center, where a gold-coated statue of the Madonna watches over Milan.

Milan’s main square is surrounded by some of the most significant buildings in the city, including one of the world’s oldest shopping malls and the largest church in Italy.

Catch an event at San Siro Stadium during your trip to Milan. Visit the area's shops or simply enjoy its restaurants.

Prada, Gucci and Louis Vuitton are just some of the big names of fashion that you’ll find in one of the world’s oldest shopping centers.

Experience the buzz of a major Milanese event at a spacious conference and exhibition center in the heart of Northern Italy’s financial and fashion capital.

Catch an event at Autodromo Nazionale Monza during your trip to Monza. Add the area's shops or stunning cathedral to your travel plans.






If you want customers to visit you then please improve your customer service and listen to your customers feedback . Staff at the hotel extremely rude and arrogant.
