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Reviews of Hampton Inn Olathe

2.5 out of 5
Hampton Inn Olathe
12081 S. Strang Line Rd, Olathe, KS

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 877 reviews" "
Rating 8 - Good. 275 out of 877 reviews" "
Rating 6 - Okay. 95 out of 877 reviews" "
Rating 4 - Poor. 23 out of 877 reviews" "
Rating 2 - Terrible. 15 out of 877 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

LETICIA

The breakfast was horrible.
Stayed 2 nights in May 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Jerry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not recommended! Wifi won’t work. And I was blindsided by a $75 pet fee that was never mentioned.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding. The hotel was being remodeled and our floor and room was excellent. The only comment would be that the directory sent you to end of the hall south for ice. Nothing was there so I assume it was part of the renovation. Ice was available down the hall from the lobby. Maybe cover up the sign till installation is complete. We will stay here again on next visit to Overland Park.
Stayed 1 night in May 2024

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Rooms were clean, and the staff was excellent. Cons: spa was closed. After a long day of traveling, we were ready for a hot soak. TV reception was terrible. 40 some channels & only about 4 came in. Othered were pixelated & unwatchable. Breakfast was so-so. Liked that they had fresh made waffles. The sausage patties had a funny taste.
Stayed 2 nights in Apr 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice room and great check in. Found a handicap parking spot close to the door and at 8:30
Stayed 1 night in Apr 2024

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Everything was good. Except the site says jetted spa and when we go there it was out of order.
Stayed 1 night in Apr 2024
Response from Hampton on 18 Apr 2024
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could mostly accommodate to your satisfaction. In regard to the condition of the hotel and jetted spa, we are currently undergoing a renovation and apologize for any inconvenience this may have caused. We hope to see you again in the near future and I hope this message finds you in good regards.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton on 1 Apr 2024
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with clean rooms!
Stayed 1 night in Feb 2024
Response from Hampton on 4 Mar 2024
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Henry D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hampton on 4 Mar 2024
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Xia

Liked: Property conditions & facilities
Disliked: Staff & service
Good
Stayed 1 night in Feb 2024
Response from Hampton on 4 Mar 2024
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The twins who checked in my friends and me were so personable and helpful. Big kudos to them. I like the location of the hotel in that it sits back from the road and the interstate and is tucked in behind a (very handy) gas station and McDonald's, plus being walkable to shopping and restaurants. The hotel breakfasts are substantial and good for the most part. Excellent refrigerator in the room, too. That said, there was some sort of construction going on while we were there but we were not informed about it, and a result of the construction several times both elevators were indicated to be closed, which was disappointing since I recently injured my knee. Also, the hotel has been there long enough that there is some shabbiness beginning to appear -- wallpaper peeling in spots, paint chipping, etc. These things won't necessarily stop me from staying there but are things that will need to be addressed sooner rather than later.
Stayed 2 nights in Feb 2024
Response from Jordan on 4 Mar 2024
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could mostly accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and apologize for any inconvenience this caused. Lastly, my brother and I truly appreciate your kind words and we not only hope to see you again and hope this message finds you in good regards and good health.

10/10 Excellent

MARK

Travelled with family, Travelled with pets
Liked: Amenities
Nice place.
Stayed 1 night in Feb 2024
Response from jhoston on 7 Feb 2024
We appreciate your kind words and hope to see you again soon here at Hampton by Hilton Olathe, KS! Safe travels.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Night Front desk person was very helpful. Day front desk person was efficient
Stayed 1 night in Feb 2024
Response from jhoston on 7 Feb 2024
Thank you for your review, we're glad you had an seamless experience at Hampton by Hilton Olathe, KS. We hope to see you again soon! Safe Travels.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jan 2024
Response from jhoston on 7 Feb 2024
we appreciate your kind review and glad you had a "good" stay here at Hampton by Hilton Olathe, KS. Safe travels and we hope to see you again soon!

6/10 Okay

Pam

Liked: Cleanliness, amenities
Disliked: Staff & service
I have stayed here often. This trip I was put in a 1st floor handicapped room. The closet had no door, looks messy. The fridge and microwave are directly across from the bed. So weird. The fridge was noisy, had to cover microwave lights w a towel. The curtain doesn’t close completely light comes in. The bathroom was not functional. No place to put toiletries, makeup, hair accessories. I didn’t not like the shower with a spray nozzle. My past reviews have always been positive. Thats why I keep going back to this pretty when visiting Olathe.
Stayed 2 nights in Jan 2024
Response from jhoston on 7 Feb 2024
Thank you for your review, Pam! We know convenience is really important and we appreciate you sharing your feedback about your experience, we are reviewing it with our maintenance and management team to make improvements. The next time you visit, we hope to earn all five stars. We hope to see you again soon here at Hampton by Hilton Olathe, KS!

10/10 Excellent

Karin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man who checked me in was very pleasant and helpful.
Stayed 1 night in Jan 2024
Response from jhoston on 29 Jan 2024
Karin! We appreciate your kind words and hope to host you again in the future. Safe travels!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from jhoston on 17 Jan 2024
Thank you for the awesome review!

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly place!
Might have been the friendliest front desk guy ever! Can't wait to go bck!
Stayed 2 nights in Jan 2024
Response from jhoston on 17 Jan 2024
Rod,I appreciate your kind words and we are glad you enjoyed your stay here at Hampton Inn Olathe, KS! We hope to see you back soon! Safe travels

10/10 Excellent

Yuliang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from jhoston on 17 Jan 2024
Thank you for the 5 out of 5! Safe travels

10/10 Excellent

christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from jhoston on 17 Jan 2024
Christy! We hope to see you again soon! Safe Travels

8/10 Good

ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice. Great location, to my job site and food. The girl at the front counter was very helpful and patient as she searched for my reservation. This was the only negative part, I had a confirmation, but no one could find my reservation. after such a long drive in bad weather, It took a long time before I could go to my room
Stayed 1 night in Jan 2024
Response from jhoston on 14 Jan 2024
Ed! We apologize for any inconveniences our system had in getting you checked in, in a timely manner. Sometimes, Technology is not our friend at all! On another note, we appreciate your kind words and hope to see you again. Have a great New Year!

10/10 Excellent

Diana

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from jhoston on 17 Jan 2024
We appreciate your review and hope to see you again soon! Safe Travels!

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Jordan at the front desk was amazing at check in. Very friendly, knowledgeable and great service! Made the start of our trip a good one.
Stayed 1 night in Jan 2024
Response from jhoston on 14 Jan 2024
Sarah! I appreciate your kind words and glad we could start ya off on a good note. We look forward to seeing you in the future and safe travels!!

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from jhoston on 17 Jan 2024
Trina!We appreciate your review and hope to see you again soon! Safe Travels!

10/10 Excellent

Kara

Stayed 1 night in Jan 2024
Response from jhoston on 17 Jan 2024
Kara! We appreciate your review and hope to see you again soon!

10/10 Excellent

Dale

Stayed 1 night in Jan 2024
Response from jhoston on 17 Jan 2024
Dale! We appreciate your review and hope to see you again soon. Safe Travels!

10/10 Excellent

Nita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from jhoston on 17 Jan 2024
Nita! We appreciate your review and hope to see you again soon! Safe Travels!

10/10 Excellent

Doug

Travelled with partner
Liked: Amenities
Check in clerk couldn’t have been more pleasant and helpful. Room was generally clean however residue pet fur was found on bed skirting. Outside appearance left something to be desired in cleanliness. Some areas of hotel were under refurbishing construction and the rest of the property shows definite wear and tear needing attention. Still would stay there again as value is still good.
Stayed 1 night in Jan 2024
Response from jhoston on 14 Jan 2024
Thank you for complementing our staff here at Hampton Inn by Hilton Olathe and for your pleasant review. Unfortunately, "Pet fur residue" is not up to our standards when accommodating guests. Please let us know next time so we can fix any issues immediately! We are glad you enjoyed your stay and look forward to hosting you again.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property continuing to undergo renovation but didn’t interfere with our stay. Very clean. The Travelocity site showed our room would have a sleeper sofa, which it did not. The top sheet on our king size bed was only queen size. Other than those two things everything was great. Jared, who checked us in, was very personable and helpful.
Stayed 2 nights in Dec 2023
Response from jhoston on 14 Jan 2024
I appreciate your kind words and glad you enjoyed your stay here at Hampton by Hilton Olathe. We look forward to seeing to you soon! Have a great New Year!

10/10 Excellent

Mark R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hampton on 2 Jan 2024
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton on 2 Jan 2024
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

6/10 Okay

Michelle

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stay and service friendly and great! Need to update looking warn out!
Stayed 3 nights in Dec 2023
Response from Hampton on 12 Dec 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could mostly accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

6/10 Okay

Abdul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from Hampton on 12 Dec 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could mostly accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Stacy

Travelled with family and small children
We were very happy with our stay. Our rooms originally booked had water leaks so the employee up front gave us better rooms than we booked. He was very friendly, helpful, and he should be commended. Breakfast was very good as well.
Stayed 1 night in Nov 2023
Response from Hampton on 12 Dec 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but was clean and well kept.
Stayed 1 night in Nov 2023
Response from Hampton on 12 Dec 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023
Response from Hampton on 12 Dec 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Justen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Hampton on 21 Nov 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

8/10 Good

Rhonda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a convenient place to stay and is near several eating places and some shopping.
Stayed 2 nights in Nov 2023
Response from Hampton on 21 Nov 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could mostly accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hampton on 21 Nov 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could mostly accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hampton on 13 Nov 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

8/10 Good

kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hampton on 13 Nov 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

6/10 Okay

Diana

Stayed 1 night in Nov 2023
Response from Hampton on 13 Nov 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are sorry to hear we could not fully accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Heather, Hampton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean inside
Stayed 2 nights in Sep 2023
Response from Hampton on 13 Nov 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton on 13 Nov 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

6/10 Okay

Kellie

Stayed 1 night in Oct 2023
Response from Hampton on 13 Nov 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could mostly accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation, and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Heaven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton on 23 Oct 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation and would hope to see you again in the near future. I hope this message finds you in good regards.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok, nothing special. Parking was terrible
Stayed 1 night in Oct 2023
Response from Hampton on 23 Oct 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation and would hope to see you again in the near future. I hope this message finds you in good regards.

8/10 Good

Roger

Fine
Stayed 3 nights in Oct 2023
Response from Hampton on 23 Oct 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation and would hope to see you again in the near future. I hope this message finds you in good regards.

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton on 23 Oct 2023
Hello, this message is in regard to your previous stay at the Hampton Inn Olathe. We appreciate you being able to take the time to comment on your previous stay with us and are happy to hear we could accommodate to your satisfaction. In regard to the condition of the hotel, we are currently undergoing a renovation and would hope to see you again in the near future. I hope this message finds you in good regards.