Okeana Holidays from £1,089

Room was very clean & nice

Room was clean staff was great location was in walking distance for everything

The hotel is nice and well maintained, and the lounge and bar area are especially enjoyable. The live band was excellent and added to the overall atmosphere. However, our experience at the bar was disappointing. The server was quite pushy, rushing us to order drinks, food, and even dessert in quick succession, which didn’t allow us time to relax and enjoy the ambiance. Later, she asked us to close out our tab because her shift was ending, which felt unprofessional and rude. Additionally, the bartender prepared a drink for my wife that had far too much milk and not enough of the actual ingredients, and even shared part of her drink with another couple. The glass was also filled with an excessive amount of ice, leaving very little actual cocktail. Overall, while the hotel itself is very pleasant, the bar service significantly detracted from our experience.

Room was clean and comfortable. Breakfast was delicious and location was great for exploring both Covington and Cincinnati. Lots of nearby restaurants and bars. Despite a couple glitches in our stay, the night manager was quick to address our issues and resolve them more than satisfactorily

This is an older hotel attached to a mall that has seen better days. For the price, it was fine to stay for the one night we were traveling. The staff was great.