Family Suite, 1 Queen Bed with Sofa bed, Kitchen (Balcony) | Mountain view

Reviews of Avalon Inn

2 out of 5
Avalon Inn
9106 Main St, Osoyoos, BC

Reviews

7.6

Good

Rating 10 - Excellent. 107 out of 408 reviews" "
Rating 8 - Good. 170 out of 408 reviews" "
Rating 6 - Okay. 80 out of 408 reviews" "
Rating 4 - Poor. 36 out of 408 reviews" "
Rating 2 - Terrible. 15 out of 408 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on 24 Apr 2024
Thanks for you stay

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
We have been here before. And we will come back.
Stayed 1 night in Mar 2024
Response from Front Desk on 8 Apr 2024
Thanks for you stay

8/10 Good

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
no problems
Stayed 1 night in Mar 2024
Response from Darren on 29 Mar 2024
Thanks for you stay

6/10 Okay

Cheryl

Excellent location off the route we were travelling, handy to breakfasts nearby, beautiful area of BC. Very comfortable queen beds in the room. Private balcony with a different view at other door. Plenty of drawers for clothing if we were staying longer. More hangers would be nice. The heater was loud, but kept us warm. One key.
Stayed 1 night in Dec 2023
Response from Darren on 11 Feb 2024
Thanks for you stay

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy and quiet.
Stayed 1 night in Sep 2023
Response from Front desk on 11 Oct 2023
Thanks for you stay

6/10 Okay

Keith

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The fridge was very small and did not have a freezer. The staff person immediately found a slightly larger one with a freezer and installed it for us, although it didn’t fit properly into the spot under the counter. The hotel was okay, but nothing to rave about. The guy behind the counter was helpful and responsive. Kudos to him!
Stayed 1 night in Jul 2023
Response from Darren on 7 Oct 2023
Thanks for you stay

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but they need a liner for the shower curtain.
Stayed 1 night in Sep 2023
Response from Darren on 28 Sept 2023
Thanks for you stay

10/10 Excellent

Lesley

Travelled with partner
A great place to stay and able to walk downtown fir coffee in the morning and sit by the lake.
Stayed 1 night in Aug 2023
Response from Darren on 13 Sept 2023
We're glad you enjoyed your stay with us, hope to see you again!

10/10 Excellent

Brian

Fantastic and cute little room with all the amenities one could need during a visit. Great central location. Would not hesitate to recommend to others.
Stayed 2 nights in Sep 2023
Response from Darren on 10 Sept 2023
Thanks for you stay and hope to see you again.

10/10 Excellent

Deborah

Stayed 1 night in Sep 2023
Response from Darren on 28 Sept 2023
Thanks for you stay

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and had all the amenities listed. The only complaint is that the room needs to be updated from the 70’s style and decorations
Stayed 1 night in Aug 2023
Response from Darren on 30 Aug 2023
Thanks for you stay

8/10 Good

Barbara, Calgary

Stayed 1 night in Aug 2023
Response from Darren on 6 Sept 2023
Thanks for you stay

8/10 Good

Barbara, Calgary

Stayed 1 night in Aug 2023
Response from Darren on 6 Sept 2023
Thanks for you stay

10/10 Excellent

Arthur

Stayed 1 night in Aug 2023
Response from Darren on 6 Sept 2023
Thanks for you stay

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they didn’t charge all three rooms to my card before we arrived!
Stayed 1 night in Aug 2023
Response from Darren on 16 Aug 2023
Thanks for you stay. We will check that

8/10 Good

Donna

Stayed 1 night in Aug 2023
Response from Darren on 16 Aug 2023
Thanks for you stay

10/10 Excellent

Fred

Stayed 1 night in Aug 2023
Response from Darren on 1 Sept 2023
Thanks for you stay

2/10 Terrible

joanna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot begin to describe how disappointed we were with this property. Stained sofa, stained bedding, brown towels, broken A/C, broken taps, used wet dish sponge, dirty floors, stained curtains, backing onto a trailer park, derelict building on site…broken squeaky tap. I actually cannot think of anything good to say.
Response from Darren on 30 Aug 2023
Sorry for your experience. We will improve to give you a better service.

8/10 Good

Lynal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you’re just staying overnight on a long road trip
Stayed 1 night in Aug 2023
Response from Darren on 12 Aug 2023
Thanks for you stay

8/10 Good

Anna

Business traveller, Travelled with group
The staff were very welcoming. The bed was super comfortable.
Stayed 1 night in Aug 2023
Response from Darren on 11 Aug 2023
Thanks for you stay

10/10 Excellent

Evan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Was clean and quiet with AC. Smitty's was next door for breakfast. About 15 min walk from the beach and some cool restaurants. I would go there again
Stayed 1 night in Aug 2023
Response from Darren on 10 Aug 2023
Thanks for you stay

8/10 Good

analyn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly & convenient.
Stayed 2 nights in Aug 2023
Response from Darren on 10 Aug 2023
Thanks for you stay

10/10 Excellent

Abid

Friendly staff
Stayed 1 night in Aug 2023
Response from Darren on 9 Aug 2023
Thanks for you stay.

6/10 Okay

Bryan

Liked: Property conditions & facilities, room comfort
Motel is conveniently downtown, close eating, shopping, the lake, the highway. The grounds were well maintained and clean. It felt safe to walk around. The bathroom appeared to have not been cleaned, just restocked which made us question the rest of the room. We mentioned this as well as the air conditioner not working to staff. It didnt seem too important.
Stayed 1 night in Jul 2023
Response from Darren on 6 Aug 2023
Hi,Sorry for you experience. We will work to improve on those points. Hope we will see you again.

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything, including the person we went to visit. Next door to Smitties and across the street from Tim Horton.
Stayed 2 nights in Aug 2023
Response from Darren on 4 Aug 2023
Thanks for you stay

6/10 Okay

Kimberly

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Darren on 3 Aug 2023
Thanks for you stay

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet, very clean, walked to food, staff helpful showed us where to eat. ect
Stayed 1 night in Jul 2023
Response from Darren on 2 Aug 2023
Thanks for you stay

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from Timmies! Loved the walk-in shower.
Stayed 1 night in Jul 2023
Response from Darren on 30 Jul 2023
Thanks for you stay

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older motel but the room was super clean. It was very convenient for shopping, restaurants and the public beach. The front desk staff was helpful and polite. I would definitely recommend it for an affordable place to stay.
Stayed 1 night in Jul 2023
Response from Darren on 31 Jul 2023
Thanks for you stay

8/10 Good

Monica

Stayed 2 nights in Jul 2023
Response from Darren on 18 Aug 2023
Thanks for you stay

8/10 Good

Elizabeth

Liked: Staff & service
Basic but OK
Stayed 1 night in Jul 2023
Response from Darren on 27 Jul 2023
Thanks for you stay

6/10 Okay

Casandra

Travelled with family and small children
Disliked: Amenities
Our room wasn’t clean at all especially the bed, I had to make it myself and mattress was covered in yellow stains. No cameras in the parking lot someone hit and run our vehicle as well
Stayed 2 nights in Jul 2023
Response from Darren on 31 Jul 2023
Sorry for you experience. We will improve to give to you a better service.

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Darren on 26 Jul 2023
Thanks for you stay

6/10 Okay

Udo

Stayed 1 night in Jul 2023
Response from Darren on 14 Aug 2023
Thanks for you stay.

6/10 Okay

Timothy

Travelled with partner
Liked: Staff & service
Kitchen was not equipped with plates and other essential cook wares.
Stayed 2 nights in Jul 2023
Response from Front desk on 25 Jul 2023
Hi TimothyWe keep our cupboards stocked with cooking essentials. if anything is missing you can get it by letting our staff know. thanks for the feedback.

2/10 Terrible

chris

Stayed 1 night in Jul 2023
Response from Darren on 14 Aug 2023
We're sorry about your experience and we will improve so you can give us another chance to make it better.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to restaurants and lake
Stayed 1 night in Jul 2023
Response from Darren on 26 Jul 2023
Thanks for you stay

6/10 Okay

Jennifer

The location is great and the price is right but the shower had a terrible noise when the water was on and there was a crack in it with a soft spot.
Stayed 3 nights in Jul 2023
Response from Darren on 22 Jul 2023
Hi Jennifer,Thanks for your comments. We will work on them.

10/10 Excellent

Christine

Stayed 1 night in Jul 2023
Response from Darren on 10 Aug 2023
Thanks for you stay

4/10 Poor

Joanne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Found four bugs in our room.
Stayed 1 night in Jul 2023
Response from Darren on 22 Jul 2023
We're very sorry about that inconvenient. Those bugs are Elm Beetles and by this time of the year are very common at the area.

4/10 Poor

Paul

Stayed 1 night in Jul 2023
Response from Darren on 9 Aug 2023
We will improve to make your next stay better than this one.

10/10 Excellent

yvette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Darren on 19 Jul 2023
Thanks for you stay

10/10 Excellent

Omid

Stayed 1 night in Jul 2023
Response from Darren on 19 Jul 2023
Thanks for you stay

10/10 Excellent

Robert

Travelled with partner
Very clean and great area…can walk to beach…kitchenette saved us lots of money..
Stayed 2 nights in Jul 2023
Response from Darren on 17 Jul 2023
Thanks for you stay

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
older building but in good safe and a good location
Stayed 1 night in Jul 2023
Response from Darren on 16 Jul 2023
Thanks for you stay

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness
I liked the location of the hotel being that it was within walking distance to main street shopping and restaurants. Overall the hotel was nice and clean but it was outdated and could use a refresh.
Stayed 1 night in Jul 2023
Response from Darren on 15 Jul 2023
Thanks for you stay

4/10 Poor

Dianne

Stayed 1 night in Jul 2023
Response from Darren on 3 Aug 2023
Thanks for you stay

8/10 Good

Sukhjinder

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Jul 2023
Response from Darren on 13 Jul 2023
Thanks for you stay

10/10 Excellent

Ted

Stayed 1 night in Jul 2023
Response from Darren on 2 Aug 2023
Thanks for you stay

8/10 Good

Betty

Travelled with family
Rooms clean. Large and quiet.
Stayed 1 night in Jul 2023
Response from Darren on 11 Jul 2023
Thanks for you stay