Title: Bayfront home with WiFi, fireplace, & pool Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Bayfront home with WiFi, fireplace, & pool ## Photo gallery for Bayfront home with WiFi, fireplace, & pool ![Property grounds - Bayfront home with WiFi, fireplace, & pool (Ocean City)](https://images.trvl-media.com/lodging/34000000/33670000/33666500/33666424/8398550d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Bayfront home with WiFi, fireplace, & pool (Ocean City)](https://images.trvl-media.com/lodging/34000000/33670000/33666500/33666424/14ec9951.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Bayfront home with WiFi, fireplace, & pool (Ocean City)](https://images.trvl-media.com/lodging/34000000/33670000/33666500/33666424/a36d848f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop - Bayfront home with WiFi, fireplace, & pool (Ocean City)](https://images.trvl-media.com/lodging/34000000/33670000/33666500/33666424/487f0f9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool - Bayfront home with WiFi, fireplace, & pool (Ocean City)](https://images.trvl-media.com/lodging/34000000/33670000/33666500/33666424/fc238242.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Unwind in the tranquil atmosphere of Heron Harbour Retreat 302 Gull Ct. This six-bedroom home offers a warm and inviting stay with a fireplace, two jetted tubs, and a furnished deck perfect for taking in the surrounding view. Take advantage of community pool access or spend time exploring Ocean City's numerous restaurants, miniature golf courses, shopping on Coastal Hwy., family-friendly theme parks like Splash Mountain Water Park. ## Reviews 9.0 Wonderful ### Entire home 6 bedrooms5 bathroomsSleeps 173362 sq ft ## Popular amenities - Kitchen - Washing machine - Dryer - Air-conditioning - Outdoor space - Parking available ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Bayfront home with WiFi, fireplace, & pool Heron Harbour Retreat 302 Gull Ct Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!' Enjoy a relaxing vacation surrounded by all the comforts of home in this stunning house. This six-bedroom home will provide a warm and inviting stay for up to seventeen people. The home features a fireplace for cozy nights, two jetted tubs for your relaxation, full kitchen, washer and dryer, and furnished deck with a tranquil view. When you are not on the beach, take a dip in the community pool. Enjoy all that Ocean City has to offer from numerous restaurants, miniature golf courses, and beach shopping lining Coastal Hwy to family-friendly theme parks. Plan a day of fun at Splash Mountain Water Park located on 29th St or enjoy rides, games, and food stands on the boardwalk in downtown Ocean City. Tanger Outlets are only a few miles away on Rt 50 in West Ocean City for a fun day of shopping. Things to Know Check-in time: 4:00 p.m. Check-out time: 10:00 a.m. All guests shall abide by Vacasa’s good neighbor policy and shall not engage in illegal activity. Quiet hours are from 10:00 p.m. to 8:00 a.m. No smoking is permitted anywhere on the premises. Home has an alarm system. Ocean City has adopted a noise control ordinance that makes it unlawful to cause or permit noise levels which exceed those established by the Department of the Environment of the State of Maryland (COMAR 26.02.03.02) or are in violation of Chapter 30, Article V of the Town Code. It shall be a violation of this agreement and grounds for eviction under Maryland law if these noise levels are exceeded as a result of activity on this property. Ocean City has other noise ordinances, which are criminal offenses if violated. This property is located in an R1-zoned area. Per Ocean City Ordinance, the maximum occupancy in a dwelling in the R-1 single family residential district and the MH mobile home residential district being used as a premises for habitation/rental housing unit, is two persons per bedroom, plus two additional persons, provided that occupancy does not exceed the maximum allowed occupancy under Chapter 10 and the dwelling's or building's allowed occupancy use for its provided fire protection features required under Chapter 34\. The maximum occupancy limit is strictly enforced. Parking notes: There is free parking available for 3 vehicles. Dock details: Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit. More information can be downloaded from the "Rental Agreement" on the checkout page. Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation. ## Property amenities ### Pool/Spa - Communal pool ### Internet - Available in the house: Internet access ### Parking and transport - Car required - Limited on-site parking (max 1 space) - Onsite parking options include a garage ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Ice maker - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - 6 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 4.5 bathrooms - Free toiletries - Towels provided ### Living spaces - Fireplace - Living room - Separate dining area ### Entertainment - TV with cable/satellite channels ### Outdoor areas - Barbecue grill - Garden - Patio ### Laundry - Laundry detergent - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property - Note from host: Smoking is not permitted anywhere on the premises. ### Services and conveniences - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near a hospital - Near a zoo - Near an outlet shopping centre - Near the bay - Near the sea - On the waterfront ### Things to do - Water park - Birdwatching nearby - Casino nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Ice skating nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Parasailing nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Wildlife walks nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - Garden - Property located in a resort - Unit size: 3,362 square feet ## Similar properties ![Hypo-allergenic bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/35000000/34320000/34317600/34317586/c0794f83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Ocean City Midtown Ocean City - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,012 reviews £63 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=34317586&PinnedHotelID=34317586&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/70000/63000/62960/c71224e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fenwick Inn North Ocean City - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 2,027 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=62960&PinnedHotelID=62960&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22000/21981/29eaf7d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Princess Royale Oceanfront Resort North Ocean City - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 2,344 reviews £89 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=21981&PinnedHotelID=21981&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23520000/23511900/23511859/w3837h2556x3y3-8b958879.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Ocean City / Oceanfront Downtown Ocean City - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 1,577 reviews £67 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=23511859&PinnedHotelID=23511859&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/1000000/20000/16200/16138/72fa8dcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carousel Resort Hotel & Condominiums North Ocean City - Pool - Hot tub - Kids’ pool - Parking included 8.0 Very good 1,425 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=16138&PinnedHotelID=16138&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit and a deadlock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 36312 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is required for transport to and from this property ### Property is also known as NEW Listing Bayfront Home Fireplace Shared Pool Tennis Court 21246 ## About the area Located in North Ocean City, a neighbourhood in Ocean City, this holiday home is near theme parks and on the waterfront. Jolly Roger Amusement Park is a popular attraction and the area's natural beauty can be seen at Ocean City Beach and Maryland Beach. Carousel Ice Skating Rink and Lost Treasure Golf are also worth visiting. Make sure you get close to the area's animals with activities such as game walks and birdwatching. [Visit our Ocean City travel guide](https://www.expedia.co.uk/Ocean-City.dx9151) [View more Holiday homes in Ocean City](https://www.expedia.co.uk/Ocean-City-Private-Holiday-Homes.d9151-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.42563%2C-75.06547&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Vj62pMwghrqFxaCsph3bdzgrQlY=) Ocean City, MD ### What's nearby - ![Carousel Ice Skating Rink](https://images.trvl-media.com/place/6312199/9b46d6ca-265b-4c82-813a-319afb22fb27.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Carousel Ice Skating Rink 16 min walk \- 0.9 miles - ![Ocean City Beach which includes a sandy beach and general coastal views as well as an individual child](https://images.trvl-media.com/place/6075473/5af464e7-337d-4400-95b1-86c023c6c51f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ocean City Beach 16 min walk \- 0.9 miles - ![Northside Park showing wetlands](https://images.trvl-media.com/place/6163965/cb3d242c-6d61-49c0-a0be-90a3bada5a87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Northside Park 17 min walk \- 0.9 miles - ![OceanCity_GoldCoastMall_6290279_0004](https://images.trvl-media.com/place/6290279/b3fa384c-c960-4271-9cd2-482ed23e3dd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gold Coast Mall 17 min walk \- 0.9 miles - ![Maryland Beach](https://images.trvl-media.com/place/553248634979295835/56820ce6-4d86-45e9-ba68-fba06e5fe34c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maryland Beach 2 min drive \- 1.1 miles ### Getting around - Ocean City Station 16 min drive - Ocean City, MD (OCE-Ocean City Municipal) 20 min drive ### Restaurants - Wawa 13 min walk - Reef 118 16 min walk - Dumser's Dairyland Restaurant 18 min walk - McDonald's 17 min walk - Bull on the Beach 4 min drive ## Frequently asked questions ### Is Bayfront home with WiFi, fireplace, & pool pet-friendly? ### How much is parking at Bayfront home with WiFi, fireplace, & pool? ### What time is check-in at Bayfront home with WiFi, fireplace, & pool? ### What time is check-out at Bayfront home with WiFi, fireplace, & pool? ### Where is Bayfront home with WiFi, fireplace, & pool located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bayfront home with WiFi, fireplace, & pool Reviews ## Reviews ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 48 8 - Good 12 6 - Okay 6 4 - Poor 3 2 - Terrible 1 ### 8.8 Cleanliness ### 9.8 Location ### 4.0 Staff & service ### 2.0 Property conditions & facilities ## Reviews ### 10/10 Excellent #### tom d. 25 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place for a large group. Loved the house - tons of room, and very nicely decorated. ##### tom d. Stayed 3 nights in Sep 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Helena R. 4 Sept 2024 #### This is a beautiful place and I loved the stay. I loved the outside deck the most. ##### Helena R. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Greg A. 9 Sept 2024 #### Great place The house is beautiful and the neighbors were there when we were and were very friendly ##### Greg A. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Janice J. 1 Jul 2024 #### Heron Harbour Retreat The house was a great place to stay for a large family. Centrally located to everything we wanted to visit. ##### Janice J. Stayed 6 nights in Jun 2024 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Chet B. 27 Nov 2023 #### Very enjoyable stay The House was very clean and well appointed. It's a beautiful location and had more than enough space for our 8 guests. We were very pleased with the house. ##### Chet B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Christina H. 31 Mar 2024 #### Beautiful home This home is such a great spot right there by the water, good location near restaurants, grocery store, and activities. I definitely recommend it, if we are in the area, we will definitely be returning customers. ##### Christina H. Stayed 4 nights in Mar 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Lakedia M. 26 Mar 2024 #### Little Getaway This house is located in a very quiet neighborhood. It was a weekend getaway to celebrate my daughter getting married. Everything was smooth from booking, to checking in and even checking out of the property. We were very pleased with our accommodations. ##### Lakedia M. Stayed 2 nights in Mar 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### David H. 23 Oct 2023 #### Great House This house is everything advertised! Big enough for extended family gatherings with an incredible view from the back porch. Can’t wait to return! ##### David H. Stayed 4 nights in Oct 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Paul C. 29 Apr 2024 #### Men's Bible study group CPC The home has everything we needed. Rooms, kitchen, furniture, beautiful back porch and perfect landscaping ##### Paul C. Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Olivia Z. 27 Aug 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great and safe experience The home was for the most part clean and was spacious which we enjoyed. The one bathroom shower (upstairs master) wouldn’t get warm unfortunately so some of us had cold showers but aside from that we felt very safe in the neighborhood, loved the outside view, the space, and overall a great experience. Would definitely recommend to another family or group. ##### Olivia Z. Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### tom d. 29 Sept 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Wonderful place, excellent host! ##### tom d. Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Alexis B. 29 Sept 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Great location, perfect for a large family or group of friends. Clean and comfy ##### Alexis B. Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### MacKenzie G. 6 Oct 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Great Stay for Our Family During Country Call!We stayed here for the Country Call concert in Ocean City, and it was the perfect spot! The house is in a great neighborhood — tucked back enough to feel quiet and private, but still close to everything. There were plenty of big bedrooms, and most of them had their own bathrooms, which made it super convenient for our family. The beds were comfortable, and the whole place had a nice, homey feel. Overall, it was a really great stay, and my family had an amazing time. We’d definitely come back! ##### MacKenzie G. Stayed 2 nights in Oct 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Aaron F. 2 Jul 2025 #### We loved it! Our family absolutely loved this home! It was clean and spacious. The beds were very comfortable. The pool was nice. ##### Aaron F. ### 8/10 Good #### Mary P. 11 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The location and size of the home was perfect. It was located in a beautiful community close to many popular amenities. The size and layout worked beautifully for our family. My only disappointment was the kitchen. All the cookware should be replaced. We made due with what was provided, but was below standard ##### Mary P. Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### shea P. 13 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Came to Ocean City for the weekend for the NA convention ##### shea P. Stayed 3 nights in Apr 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### John E. 2 Aug 2025 #### Great vacation The house is beautiful and I have already recommended it to someone. We had a couple of problems with the combination to the door not working, but found the back door open so we were able to get in, turns out the batteries were dead. I would recommend changing these on a regular basis don't wait for them to be dead. The bedrooms were very nice and although not soundproof you could sleep with others enjoying the house. The only small criticism I would say is the cleaning staff could do a better job mopping the floors getting into the corner under furniture a little better. Overall my family and I truly loved the place and our vacation. ##### John E. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Hugh M. 11 Jun 2024 #### Stay with friends Had a great stay here with friends. House is big and in great shape. Close to everything! ##### Hugh M. Stayed 4 nights in May 2024 ### 8/10 Good #### Janet F. 16 Nov 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very nice Beautiful home, not enough kitchen items and furniture could be more comfortable for relaxing but overall happy with the rental ##### Janet F. Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Cathleen F. 28 Jan 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay Our group of 11 had a wonderful stay at the Heron's Retreat. The kitchen was well-equipped so we were able to prepare all of our meals in at the house. The beds were comfortable and the bathrooms stocked with everything we needed for our short stay. The only things missing were very minor: extra garbage bags, plastic wrap, and laundry detergent. This was not an issue for us and we would definitely book here again in the future. ##### Cathleen F. Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Tamara S. 10 Mar 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great House! Stayed with a group of 13 (4 families in OC for a cheer competition). House was great for having 6 teenagers with us! Overall pretty clean, did have some broken glass from a lightbulb at top of stairs in hallway that we were able to see and clean up easily but could have gotten into someone's barefoot if we didn't notice. Dishwasher didn't work on last day and when I notified the property manager they responded promptly. ##### Tamara S. Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 17 Aug 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Location is good, need to replace all beds as they are old and in bad shape and make creeping noises as one move around the beds. Need trash bags, paper towel. Batteries in remotes for TVs throughout the house are mostly dead. Remote for garage was not provided so garage was pretty much useless as one have to go in the house first to open the garage using switch in garage. ##### Verified traveller Stayed 3 nights in Aug 2019 This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Megan M. 18 Jan 2023 #### House needs maintenance attention The house was big and nice inside upon first arrival. It seemed to be clean enough. The hot water heater wasn't working more than it did work. The toilet in the upstairs master bedroom wouldn't flush. Maintenance was out for the toilet issue and unable to fix. All the beds were very hard and uncomfortable. The kitchen needs to be restocked with pots and pans - the ones available looked to be 20 years old. Luckily, we were only there for a weekend and only needed to cook one meal in. I would not stay at this property again. ##### Megan M. Stayed 2 nights in Mar 2022 This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### Fannie b. 6 Oct 2023 #### Fannie this house is very much outdated, the outside of the house is beautiful the neighborhood is lovely they need a whole new kitchen. They need new bed were so uncomfortable, I will never ever stay again I’m very disappointed with my stay, blood stains on the comforters and sheets pillows stained. The appliances were so old and raggedy. The ice maker on refrigerator had mildew around it. A lot of the dishes were dirty. I reached out to maintenance because the doors didn’t lock. The screen was off the hinges and they said they would send someone out they never did, that left a very sour taste in my mouth..this is my first and last time usingVACASA,i will be going back to Vrbo.. ##### Fannie b. ### 6/10 Okay #### Kim M. 17 Aug 2019 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### No Hot Showers Here! House was beautiful and accommodating on everything except HOT showers. There were 13 adults in attendance for a wedding. Arrived Thursday evening to no hot water. Contacted the property manager Friday morning to get this resolved. At first, his idea worked but after two showers, the water turned back to cold even in the kitchen. A tech came out Saturday and we still didn't have hot water for the rest of the stay (checked out Monday). I contacted the local property manager Sunday evening with no response. Every day after I got home, I called Vacasa (property management company) to see what could be done for our inconvenience. After making 5 separate phone calls, I was issued a $400 refund. Mind you, our stay was 4 nights at $3400\. Vacasa felt a12% refund was adequate. I did not. The cleaning crew got paid $337 and yet for the HUGE inconvenience of not having hot water only warranted $63 more. Apparently there is an issue with the hot water system because when we arrived, a note was on the counter from the last renters. It stated how the kitchen could use some more towels, etc. The last thing it said was "Reliable Hot Water" so obviously this was issue that was unresolved after their stay. The local property manager emailed me after my call with Vacasa about my stay. I emailed him the next day a page and a half letter explaining what happened. I have yet to get a response from him. So my advice is you can take a chance on this home and you decide if the loveliness of the home outweighs the fact that there could be no hot water for everyone to take showers after a hot summer's day. ##### Kim M. Stayed 4 nights in Jun 2019 ---