Reception

Reviews of FairBridge Inn Express Nyack

2 out of 5
FairBridge Inn Express Nyack
47 Route 59, Nyack, NY

Reviews

7.2

Good

Rating 10 - Excellent. 221 out of 761 reviews" "
Rating 8 - Good. 220 out of 761 reviews" "
Rating 6 - Okay. 177 out of 761 reviews" "
Rating 4 - Poor. 80 out of 761 reviews" "
Rating 2 - Terrible. 63 out of 761 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was very vlean and the staff was friendly and helpful. My only complaint is that the on a weekend.breakfast hours ended at 9 am on Sunday. I thought it should have been available oonher
Stayed 1 night in Apr 2024
Response from hp on 29 Apr 2024
Dear Linda, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Fairbridge Inn Express, NYACK

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for quick overnight sleep after mall shopping. Surprisingly quiet other than fellow guests’ occasional doors closing. Simple, clean, convenient and comfortable all for a great price.
Stayed 1 night in Apr 2024
Response from hp on 28 Apr 2024
Dear Catherine,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

Camille

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was clean, sheets was clean and no carpet. Hotel was very convenient for travels. Staffs were great. Only thing, they need to upgrade the breakfast options, but besides that awesome place and Diner was right next door. Easy access to highway..Love it. I'll definitely stay there again.
Stayed 1 night in Apr 2024
Response from hp on 27 Apr 2024
Thank you for the 5 out of 5 rating, Camille! It was our pleasure to host you at Fairbridgeinn express Nyack.Our great location is one of our hotel's distinctive features, and we are delighted to know it was a highlight of your visit, too. We hope your stay was comfortable and you had easy access to everything you needed. We look forward to being your preferred choice in Nyack when your travels bring you back to the area. Thank you for staying with us on this journey. We are grateful for the opportunity to serve you.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway. Convenient location and properly priced
Stayed 3 nights in Apr 2024
Response from hp on 26 Apr 2024
Thank you so much for the 5-star review, James! We are thrilled to hear that you loved your time at Fairbridgeinn Express Nyack - this is exactly the feedback we strive to receive from our valued guests. Keep it coming!Best

8/10 Good

Jason Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small in quaint
Stayed 1 night in Apr 2024
Response from hp on 19 Apr 2024
Thank you for giving us a nice review and for staying with us. We hope to see you again soon

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in good condition and the rooms Im are well kept.
Stayed 1 night in Apr 2024
Response from hp on 19 Apr 2024
Thank you for the 5 out of5 rating, Devon - it's greatly appreciated! Your complete satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Our team at Fairbridge inn express Nyack is committed to making every possible effort to provide you with an exceptional experience each time you choose us. Thank you for staying with us on this journey. It was a pleasure to host you, and we look forward to having you back many more times in the future.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from hp on 12 Apr 2024
Dear Joel, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Fairbridge Inn Express, NYACK

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from hp on 9 Apr 2024
Dear Annie,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

8/10 Good

Heidie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice and accommodating, service was great.
Stayed 1 night in Apr 2024
Response from hp on 7 Apr 2024
Dear Heidie, Thanks a lot for your positive review of our hotel. It was our pleasure to host you at Fairbridgeinn Express Nyack, and we are happy to hear that you had a very good stay with us. Providing our guests with an enjoyable experience is of the utmost importance to us, and we are so pleased that we hit the mark for you. We eagerly await your next visit and the chance to delight you again. Thank you for choosing us.

2/10 Terrible

Flamur

Stayed 1 night in Mar 2024
Response from hp on 20 Apr 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards.

8/10 Good

Georgia

Business traveller
Liked: Cleanliness, staff & service, amenities
Everyone was lovely on the staff. Could use some paint touchups in the room but for a reasonably priced room, it was fine and I would stay there again. Thank you.
Stayed 2 nights in Mar 2024
Response from hp on 25 Mar 2024
We are thrilled that you were satisfied with our services. Your feedback is very much appreciated and we hope to be of help again soon.

10/10 Excellent

Judith

Stayed 1 night in Mar 2024
Response from hp on 14 Apr 2024
Dear Guest, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Fairbridge Inn Express, NYACK

6/10 Okay

Brandon

Travelled with family
Disliked: Amenities, property conditions & facilities
Trashy area and weird people walking around outside.
Stayed 1 night in Mar 2024
Response from hp on 7 Apr 2024
Thank you for staying with us. We hope to see you again soon.

6/10 Okay

Farid

Travelled with partner
The staff was nice as well as the room was clean.
Stayed 1 night in Mar 2024
Response from hp on 15 Mar 2024
Dear Farid, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Response from hp on 4 Mar 2024
Dear Brian, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Fairbridge Inn Express, NYACK

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from hp on 4 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Ansar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from hp on 29 Feb 2024
Hi Ansar, it's noticeable that your recent visit did not fully meet your expectations, and we apologize for the poor experience. As our primary goal is always to exceed our guests' expectations, we would like to know more about how we can improve our product/service so we may ensure a superior experience for you and other guests in the future. We hope to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Best,

10/10 Excellent

Kathy

Travelled with group
Fine hotel
Stayed 1 night in Feb 2024
Response from hp on 19 Feb 2024
Thank you for the 5-star review, Kathy! We appreciate you choosing Fairbridge Inn Express Nyack for your stay and are pleased to hear you had a positive impression of our hotel. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to seeing you again soon so we can share another memorable experience with you.

4/10 Poor

Lawrence

Business traveller
Disliked: Amenities, property conditions & facilities
I wouldn't let my dog stay here. When you walk in you're greeted with a 1" plexiglass divider at the Check- in desk. The place smelled of curry which I personally don't like. Then I geek into my room which had tape on the floor. This was either a crime scene or there to keep the floor down. I hoped for the latter. When I went to bed there was something about the sheets that constantly made me itch. Like something was sticking through them. I couldn't tell what it was but it kept me up for most of the night. I didn't expect much for my hundred bucks but I expected more than this. My recommendation is stay away.
Stayed 1 night in Feb 2024
Response from hp on 18 Feb 2024
Dear Lawrence, it's unfortunate to hear that your recent visit did not meet your expectations. Our housekeeping team works diligently to prepare each room meticulously, ensuring a fresh and clean environment for our guests, so it is strange that this happened. We sincerely apologize for the oversight and assure you that we will investigate this matter thoroughly to understand what may have transpired. For future reference, if there is ever an issue with your room at check-in, please do not hesitate to contact our front desk, who will be happy to move you to another room, if available, to make your stay as comfortable as possible. Again, it's regrettable that your experience was not up to the quality and standard we usually provide for our guests. However, we hope you will give us another chance down the road, as we are eager to make this right!

10/10 Excellent

Bledar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly place
Stayed 7 nights in Feb 2024
Response from hp on 25 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from hp on 18 Feb 2024
Thank you for the wonderful rating, matthew! We are happy to hear that you appreciated the clean and comfortable room and were pleased with your stay at Fairbridgeinn express, NYACK - this is exactly the kind of feedback we strive to hear from our guests! Your satisfaction is what drives us, and we look forward to seeing you again soon so we can share another enjoyable experience with you at our hotel in Nyack. Safe travels!

10/10 Excellent

Jurg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great doorway to NYC
Stayed 1 night in Feb 2024
Response from hp on 11 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. We look forward to your next visit! Best Regards,

10/10 Excellent

Imad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2024
Response from hp on 1 Feb 2024
Thank you so much for the 5-star review, Imad! We are thrilled to hear that you loved your time at Fairbridgeinn Express Nyack - this is exactly the feedback we strive to receive from our valued guests. Keep it coming!Best

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, Asha is very courteous
Stayed 1 night in Jan 2024
Response from hp on 22 Jan 2024
Dear Melissa, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us. We hope to see you in the near future so we can provide you with another great stay! Sincerely, Fairbridge Inn Express Nyack

6/10 Okay

James, Germantown

Travelled with family, Business traveller
Liked: Staff & service, amenities
Bathroom- towel rack coming off the wall. Just was not as nice ( looks) as I hope it would be.
Stayed 1 night in Dec 2023
Response from hp on 16 Jan 2024
Dear James, Thank you for taking the time to review your stay with us. We appreciate it. While it sounds like your overall experience was satisfactory, we really would have wanted you to love your time with us. We apologize that the bathroom towel rack didn't work well for you, and we regret the inconvenience caused. Your comfort is our top priority, and we understand how important it is to have a good night's sleep. Please rest assured that we have taken your feedback on board and will work hard to address your concern. We trust that everything else was to your satisfaction, and we hope to have the opportunity to serve you again and provide you with a superior experience during your next trip to the area.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, courteous
Stayed 1 night in Jan 2024
Response from hp on 17 Jan 2024
Dear Melissa, Thank you for choosing to stay at Fairbridgeinn Express Nyack, and leaving us a 5-star review. We truly appreciate your business and your feedback. We hope everything was in order and you had a pleasant and comfortable stay with us. It was a pleasure to host you, and we look forward to having you back many more times in the future. Have a safe trip

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean
Stayed 1 night in Jan 2024
Response from hp on 9 Jan 2024
Melissa, thank you for leaving us a 5-star rating. Your feedback is greatly appreciated! It was a pleasure to host you at Fairbridgeinn Express Nyack, and we eagerly anticipate your return for another pleasant and positive experience. Enjoy your travels, and see you again very soon!

10/10 Excellent

Winston, bronx

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Over or it was nice I have no complaints
Stayed 1 night in Dec 2023
Response from hp on 9 Jan 2024
Dear Winston, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Fairbridgeinn Express Nyack

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly, clean
Stayed 2 nights in Dec 2023
Response from hp on 8 Jan 2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards, Fairbridgeinn Express - NYACK

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and quite room.... the one thing I didn't care for was the amenities from when it was a chain hotel brand. Bank when it was a Wyndham Hotel brand, the toiletries and display were still used. Back when it was a Super 8 the phone was still in the room.... which didn't work BTW. When I needed the Wi-Fi password, I actually had to use my cell phone to call the front desk for information, since the room phone didn't work. Also, the heater started making noise that would wake us up as we slept.
Stayed 1 night in Dec 2023

4/10 Poor

Jasmine

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs, expired food, noisy
Stayed 1 night in Dec 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm greeting from staff.
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Business traveller, Travelled with partner
Liked: Staff & service
The room stunk of toxic cleaning products. I spent an hour airing it out before we could be in it. Very clean, though.
Stayed 3 nights in Dec 2023

6/10 Okay

Kelly

Travelled with partner
It was average, which I expected for the price. The first room we were given smelled like cigarette smoke. We were then given a room that was acceptable. However, they use Fabuloso cleaner- which I despise. Other than that, it was okay.
Stayed 1 night in Nov 2023

10/10 Excellent

Carroll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from hp on 5 Jan 2024
Thank you for choosing to stay with us, at the fairbridgeinn Express at NYACK. We appreciate your feedback We look forward to you staying at our property again in the future!

10/10 Excellent

Ghyscard

Stayed 1 night in Nov 2023

10/10 Excellent

Aleesha

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room was clean. Had no issues while we stayed there.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry Good.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chloe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The vibes were perfect, I had an amazing time!
Stayed 1 night in Oct 2023

4/10 Poor

Kathleen

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Eveline

Liked: Cleanliness, property conditions & facilities
Place was very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place To Stay
Wanted a place to sleep and shower this was great. They are in the middle of some renovations so it was a bit busy but worked just fine for our needs. Husband loved the breakfast sandwiches and coffee.
Stayed 6 nights in Oct 2023

2/10 Terrible

heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Genae

Stayed 1 night in Sep 2023

8/10 Good

Kenneth

Disliked: Amenities, property conditions & facilities
Very good for a Super 8. Of course not fancy or glamorous and a bit rU down, but room, ac, tv and shower were all good and there was a decent little fridge and microwave and the king size bed was big and comfy and it was quiet. Great value for $$
Stayed 2 nights in Sep 2023

4/10 Poor

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Sep 2023