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Grand Hotel

Photo gallery for Grand Hotel

Primary image
Indoor pool, outdoor pool
Premium bedding, minibar, in-room safe, desk
View from room
Premium bedding, minibar, in-room safe, desk

Overview of Grand Hotel

Grand Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Grand Hotel Rd, Nuwara Eliya, 22200

Explore the area

  • Popular LocationVictoria Park9 min walk
  • Popular LocationNuwara Eliya Golf Club9 min walk
  • Popular LocationSingle Tree Hill8 min drive
  • AirportKandy (KDZ-Polgolla Reservoir)80 min drive

Choose dates to view prices

About this area

Nuwara Eliya

Located in Nuwara Eliya, Grand Hotel is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horton Plains National Park and Victoria Park. Pedro Tea Factory and Hakgala Botanic Gardens are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Nuwara Eliya travel guideOpens in a new window
Map

What's nearby

  • Victoria Park - 9 min walk
  • Nuwara Eliya Golf Club - 9 min walk
  • Lake Gregory - 4 min drive
  • Single Tree Hill - 8 min drive
  • Lover's leap Waterfall - 15 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 167 min drive

Restaurants

  • Grand Thai - 2 min walk
  • Araliya City Food Court - 3 min walk
  • Grand Dewasiri Seafood Restaurant - 4 min walk
  • Hela Bojun Hala - 7 min walk
  • Themparadu - 8 min walk

About this property

Grand Hotel

4-star hotel with 3 restaurants and full-service spa
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Grand Hotel offers 154 accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a separate bath and shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Grand Spa has 3 treatment rooms, including rooms for couples.

The spa is open daily.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Grand Indian
  • Grand Thai
  • Magnolia

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge (on request)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Lockers available
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge (on request)

More

  • Desk
  • Safe
  • Slippers
  • Turndown service

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Nuwara Eliya
Nuwara Eliya
Guest rating 4+
Guest rating 4+
Business-friendly
Business-friendly
Washer and dryer
Washer and dryer
Hotel
Hotel
4 star
4 star
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Nuwara Eliya
Grand Nuwara Eliya
Grand Hotel Hotel
Grand Hotel Nuwara Eliya
Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Grand Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at on 18 Aug 2022 start from £127.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Hotel?

Check-in is from 2 PM - midnight.

What time is check-out at Grand Hotel?

Checkout is at 11 AM.

Does Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel located?

Situated in the mountains, this spa hotel is within a 10-minute walk of Victoria Park and Nuwara Eliya Golf Club. Galway Forest Reserve and Lake Gregory are also within 1 mile (2 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 82 out of 141 reviews
5 - Excellent 58%
Rating 4 - Good. 41 out of 141 reviews
4 - Good 29%
Rating 3 - Okay. 9 out of 141 reviews
3 - Okay 6%
Rating 2 - Poor. 5 out of 141 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 141 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with vast array of amenities including 5 restaurants. Breakfast and the buffet were brilliant. Service to match, nothing was too much trouble. Would definitely return.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing wrong with this hotel is its dark and gloomy interior with heavy dated furniture. This is meant to reflect its old colonial history - and it does - to my mind it’s overdone. An exception is the glorious light and beautiful indoor swimming pool. The staff are lovely and the food good, especially in the Thai Grand restaurant where it is outstanding. However, the ritual high tea which is famous is rather disappointing.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
The Grand review
Apart from the rooms this hotel has excellent facilities, great staff & beautiful gardens
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Fantastic service ane setting. Lots to offer and enjoy.
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, amenities
It’s a beautiful old world hotel with character. The rooms are dated and the insulation between rooms is poor , you here sound and bathroom water sounds from the room next door and above. Service in the restaurants can be more attentive.
Stayed 2 nights in Dec 2019