expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Royal Park Hotel & SPA

Photo gallery

Featured image
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Royal Park Hotel & SPA

4 out of 5
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKeruen2 min drive
    Popular LocationKazakhstan Central Concert Hall4 min drive
    Popular LocationParliament of Kazakhstan4 min drive
    AirportNur-Sultan (NQZ-Nazarbayev Intl.)19 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe Room

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 Double Bed
    More details
  • Twin Room

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 2 Single Beds
    More details
  • Luxury Suite

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 1 Double Bed
    More details

About this area

Nur-Sultan

Located in Nur-Sultan, Royal Park Hotel & SPA is in the business district and near the airport. Kazakhstan Central Concert Hall and Schoolchildren's Palace are cultural highlights, and travellers looking to shop may want to visit Keruen and Khan Shatyr.
Popular Location

What's nearby

  • Keruen - 2 min drive
  • Bayterek Tower - 3 min drive
  • Kazakhstan Central Concert Hall - 4 min drive
  • Parliament of Kazakhstan - 4 min drive
  • Singing Fountain - 8 min drive

Getting around

  • Astana Railway Station - 26 min drive
  • AirportNur-Sultan (NQZ-Nazarbayev Intl.) - 19 min drive

Restaurants

  • Uzbechka - 16 min walk
  • Cafestar - 3 min drive
  • Focaccia - 3 min drive
  • Arnau - 3 min drive
  • Kiku Matsuri - 3 min drive
View in a map

About this property

Royal Park Hotel & SPA

4-star spa hotel near Kazakhstan Central Concert Hall
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 85 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, coffee/tea makers and flat-screen TVs.
Royal Park Hotel & SPA offers 85 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Nur-Sultan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
SPA-центр «ELIXIR» has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Azerbaijani
  • English
  • Russian
  • Turkish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (65 square feet of space)

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 5000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: KZT 4500 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Astana Hotel
Hotel Astana
Royal Park Hotel Astana
Royal Park Hotel Nur-Sultan
Royal Park Nur-Sultan
Hotel Royal Park Hotel & SPA Nur-Sultan
Nur-Sultan Royal Park Hotel & SPA Hotel
Royal Park Hotel
Royal Park
Hotel Royal Park Hotel & SPA
Astana Hotel
Royal Park Hotel SPA
Royal Park Hotel Nur-Sultan
Royal Park Hotel
Royal Park Nur-Sultan
Royal Park
Hotel Royal Park Hotel & SPA Nur-Sultan
Nur-Sultan Royal Park Hotel & SPA Hotel
Hotel Royal Park Hotel & SPA
Royal Park Hotel & SPA Nur-Sultan
Astana Hotel
Royal Park Hotel SPA
Royal Park Hotel Nur-Sultan
Royal Park Hotel
Royal Park Nur-Sultan
Royal Park
Hotel Royal Park Hotel & SPA Nur-Sultan
Nur-Sultan Royal Park Hotel & SPA Hotel
Hotel Royal Park Hotel & SPA
Royal Park Hotel & SPA Nur-Sultan
Astana Hotel
Royal Park Hotel SPA
Royal Park Hotel & SPA Hotel
Royal Park Hotel & SPA Nur-Sultan
Royal Park Hotel & SPA Hotel Nur-Sultan

Frequently asked questions

Can I cancel my reservation for free at Royal Park Hotel & SPA and receive a full refund?
Yes, Royal Park Hotel & SPA offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Park Hotel & SPA cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royal Park Hotel & SPA?
As of 28 Feb 2021, prices found for a 1-night stay for 2 adults at Royal Park Hotel & SPA on 7 Mar 2021 start from £41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Royal Park Hotel & SPA have a pool?
Yes, this property has an indoor pool.
Is Royal Park Hotel & SPA pet-friendly?
No, pets are not allowed at this property.
How much is parking at Royal Park Hotel & SPA?
Self-parking and extended parking are free at this property.
What time is check-in at Royal Park Hotel & SPA?
Check-in is from 2:00 PM - midnight.
What time is check-out at Royal Park Hotel & SPA?
Checkout is at noon.
Does Royal Park Hotel & SPA provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of KZT 4500 per vehicle applies.
Where is Royal Park Hotel & SPA located?
Situated near the airport, this spa hotel is within 2 mi (3 km) of Kazakhstan Central Concert Hall, Parliament of Kazakhstan and Korme Exhibition Complex. House of Ministries and Khan Shatyr are also within 3 mi (5 km).
3.4
Rating 5 - Excellent. 8 out of 54 reviews
5 - Excellent 15%
Rating 4 - Good. 19 out of 54 reviews
4 - Good 35%
Rating 3 - Okay. 17 out of 54 reviews
3 - Okay 31%
Rating 2 - Poor. 7 out of 54 reviews
2 - Poor 13%
Rating 1 - Terrible. 3 out of 54 reviews
1 - Terrible 6%

3.9/5

Cleanliness

3.4/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, room comfort
Stay
We went for the football, check in was very slow but improved from then on. Drinks and food good .
Stayed 2 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Clean and nice location. The breakfast is good and there is a good Chinese restaurant in the building.
Stayed 1 night in Jan 2019

1/5 Terrible

Sad face IconDisliked: Staff & service
You are treated like a thief and you will be asked to pay a deposit in case you steel sthing from the minibar
Stayed 2 nights in Dec 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Cart was broken, had to carry bags. Everything else was just fine.
Stayed 1 night in Nov 2018

2/5 Poor

Poor service
I have contacted the hotel about the airport shuttle. Heard nothing from them. On the arrival mentioned at the reception on that matter. No apologies were given. Poor service and customer care
Stayed 1 night in Aug 2018

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code