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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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Overview of Radisson Hotel, Astana

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, soundproofing
VIP Access

Radisson Hotel, Astana

5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKazhimukan Munaitpasov Stadium7 min walk
    Popular LocationKhan Shatyr4 min drive
    Popular LocationKazakhstan Ministry of Foreign Affairs11 min drive
    AirportNur-Sultan (NQZ-Nazarbayev Intl.)20 min drive

Choose dates to view prices

  • Presidential Suite

    Photos of Presidential Suite

    Room amenities

    • 1173 sq ft
    • Sleeps 6
    • 1 King Bed
    More details

  • Junior Suite

    Photos of Junior Suite

    Room amenities

    • 614 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

  • Standard Room

    Photos of Standard Room

    Room amenities

    • 2476 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Family Suite

    Room amenities

    • 646 sq ft
    • Sleeps 5
    • 1 King Bed
    More details

  • Superior Room

    Photos of Superior Room

    Room amenities

    • 312 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Premium Room

    Photos of Premium Room

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

  • Royal Suite

    Photos of Royal Suite

    Room amenities

    • 398 sq ft
    • Sleeps 6
    • 1 King Bed
    More details

About this area

Nur-Sultan

Located in Nur-Sultan, Radisson Hotel, Astana is in the city centre and on the riverwalk. Schoolchildren's Palace and Kazakhstan Central Concert Hall are cultural highlights, and travellers looking to shop may want to visit Khan Shatyr and Keruen. Spend some time exploring the area's activities, including golfing.
Visit our Nur-Sultan travel guide
View in a map
Map
Popular Location

What's nearby

  • Kazhimukan Munaitpasov Stadium - 7 min walk
  • Khan Shatyr - 4 min drive
  • Korme Exhibition Complex - 10 min drive
  • Kazakhstan Ministry of Foreign Affairs - 11 min drive
  • Bayterek Tower - 12 min drive

Getting around

  • Astana Railway Station - 12 min drive
  • AirportNur-Sultan (NQZ-Nazarbayev Intl.) - 20 min drive

Restaurants

  • Capri — 1 min walk
  • Cigar Bar — 1 min walk
  • Traveler's Coffee - 3 min walk
  • Segafredo Zanetti Espresso - 3 min walk
  • Line Brew - 10 min walk
View in a map

About this property

Radisson Hotel, Astana

Luxury hotel with full-service spa and restaurant
This hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 181 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find fridges and free local calls.
Radisson Hotel, Astana offers 181 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Four Suns has 1 treatment room. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: KZT 5900 for adults and KZT 2950 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Russian

Business services

  • Business centre
  • Conference space

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheel-chair doorways
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Nur-Sultan
Nur-Sultan
Guest rating 4+
Guest rating 4+
Pool
Pool
Washer and dryer
Washer and dryer
5 star
5 star
Hotel
Hotel
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 2 PM - 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KZT 5900 for adults and KZT 2950 for children (approximately)
  • Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Astana Radisson Hotel
Radisson Astana
Radisson Hotel Astana
Astana Radisson
Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Radisson Hotel Astana Nur-Sultan
Hotel Radisson Hotel, Astana Nur-Sultan
Hotel Radisson Hotel, Astana
Radisson Hotel Astana
Radisson Astana
Radisson Hotel Astana Nur-Sultan
Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Hotel Radisson Hotel, Astana Nur-Sultan
Nur-Sultan Radisson Hotel, Astana Hotel
Hotel Radisson Hotel, Astana
Radisson Hotel Astana
Radisson Astana
Radisson Astana Nur Sultan
Radisson Hotel, Astana Hotel
Radisson Hotel, Astana Nur-Sultan
Radisson Hotel, Astana Hotel Nur-Sultan

Frequently asked questions

Can I cancel my reservation for free at Radisson Hotel, Astana and receive a full refund?
Yes, Radisson Hotel, Astana offers free cancellation on select room rates, because flexibility matters! Please refer to Radisson Hotel, Astana cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Radisson Hotel, Astana?
As of 28 Feb 2021, prices found for a 1-night stay for 2 adults at Radisson Hotel, Astana on 5 Mar 2021 start from £52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Radisson Hotel, Astana have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Radisson Hotel, Astana pet-friendly?
No, pets are not allowed at this property.
How much is parking at Radisson Hotel, Astana?
This hotel doesn't offer parking.
What time is check-in at Radisson Hotel, Astana?
Check-in is from 2 PM - 2 PM.
What time is check-out at Radisson Hotel, Astana?
Checkout is at noon.
Does Radisson Hotel, Astana provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of KZT 8000 per vehicle applies.
Where is Radisson Hotel, Astana located?
Located in the heart of Nur-Sultan, this luxury hotel is 0.4 mi (0.6 km) from Kazhimukan Munaitpasov Stadium and within 3 miles (5 km) of Khan Shatyr and Korme Exhibition Complex. Kazakhstan Ministry of Foreign Affairs and Keruen are also within 3 miles (5 km).
4.2
Very good
Rating 5 - Excellent. 12 out of 35 reviews
5 - Excellent 34%
Rating 4 - Good. 20 out of 35 reviews
4 - Good 57%
Rating 3 - Okay. 2 out of 35 reviews
3 - Okay 6%
Rating 2 - Poor. 0 out of 35 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 35 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

0.0/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
A/c doesn't work but great room service
Went for the advertised staycation. The room service (food) is solid and prompt (<30 minutes). The rooms are as beautiful as they look in the photos and the clerk's speak decent English. My only complaints relate to the water and A/C. When I arrived, the water quit after washing my hands. A technician came to fix it, but it took 30 minutes for the rust to finish running out of the pipes in the bath tub. Even with the A/C on its lowest setting (12 celsius) it never really cooled down the room. This was a major drag and really marred what was otherwise a nice stay in an interesting, convenient location.
Stayed 4 nights in Jun 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

5/5 Excellent

Stayed 12 nights in Sep 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay at Radisson Astana
Hotel is located beside the bank and near to Astana Park. Breakfast has good selection but would be nice if there can be some variation of the hot food. Room is big and ample space to move around and for those with big luggage. Toilet is big too. Good if there is charging plug beside the bed. Staff were attentive though not all are proficient in English. Nice gesture to accommodate our request for late check as we were on 6pm flight. Guests are able to access World Class fitness centre, a mega fitness centre with classes, gym floor and indoor pool. Will stay at the property again for my next visit.
Stayed 3 nights in May 2019

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