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Overview of Alanda Hotel

Photo gallery

Featured image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Flat-screen TV

Alanda Hotel

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSchoolchildren's Palace5 min walk
    Popular LocationHazret Sultan Mosque2 min drive
    Popular LocationThe US Embassy and the Consulate in Kazakhstan2 min drive
    AirportNur-Sultan (NQZ-Nazarbayev Intl.)28 min drive

Choose dates to view prices

  • Studio, 1 Bedroom

    Photos of Studio, 1 Bedroom

    Room amenities

    • 613 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Family Suite, 2 Bedrooms

    Photos of Family Suite, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 1184 sq ft
    • Sleeps 4
    • 2 King Beds
    More details

  • Standard Room

    Photos of Standard Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details

  • Junior Suite

    Photos of Junior Suite

    Room amenities

    • 721 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Standard Room

    Photos of Standard Room

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

  • Superior Room

    Photos of Superior Room

    Room amenities

    • 409 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Room

    Photos of Deluxe Room

    Room amenities

    • 495 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More details

About this area

Nur-Sultan

Alanda Hotel is located on the riverwalk and in an area with good shopping. Schoolchildren's Palace and Kazakhstan Central Concert Hall are cultural highlights, and travellers looking to shop may want to visit Khan Shatyr and Keruen.
Visit our Nur-Sultan travel guide
View in a map
Map
Popular Location

What's nearby

  • Schoolchildren's Palace - 5 min walk
  • Hazret Sultan Mosque - 2 min drive
  • The US Embassy and the Consulate in Kazakhstan - 2 min drive
  • Palace of Peace and Reconciliation - 3 min drive
  • Supreme Court of the Republic of Kazakhstan - 8 min drive

Getting around

  • Astana Railway Station - 23 min drive
  • AirportNur-Sultan (NQZ-Nazarbayev Intl.) - 28 min drive

Restaurants

  • Bukhara - 8 min walk
  • Hardee's - 8 min walk
  • БК FairPlay - 11 min walk
  • Kaganat - 11 min walk
  • The Garden - 14 min walk
View in a map

About this property

Alanda Hotel

Rivewalk hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and conference space are on-site. All 61 rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Other amenities available to guests include minibars, premium bedding and coffee/tea makers.
Alanda Hotel offers 61 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: KZT 4000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Russian

Business services

  • Conference space

Outdoors

  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 6:00 AM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for KZT 7000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: KZT 4000 per person (approximately)
  • Airport shuttle fee: KZT 15000 per vehicle (one way)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Rollaway bed fee: KZT 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Alanda Hotel Astana
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Alanda Hotel Hotel
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Hotel Alanda Hotel
Alanda Hotel Nur-Sultan
Alanda Hotel Hotel Nur-Sultan

Frequently asked questions

Can I cancel my reservation for free at Alanda Hotel and receive a full refund?
Yes, Alanda Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Alanda Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Alanda Hotel?
As of 28 Feb 2021, prices found for a 1-night stay for 2 adults at Alanda Hotel on 7 Mar 2021 start from £52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Alanda Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Alanda Hotel?
Limited spots are available.
What time is check-in at Alanda Hotel?
Check-in is from 6:00 AM - midnight. A 100% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Alanda Hotel?
Checkout is at noon.
Does Alanda Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of KZT 15000 per vehicle applies.
Where is Alanda Hotel located?
Located in the heart of Nur-Sultan, this hotel is within 1 mile (2 km) of Schoolchildren's Palace, The US Embassy and the Consulate in Kazakhstan and Hazret Sultan Mosque. Palace of Peace and Reconciliation and Palace of Independence are also within 2 miles (3 km).
4.8
Exceptional
Rating 5 - Excellent. 11 out of 14 reviews
5 - Excellent 79%
Rating 4 - Good. 3 out of 14 reviews
4 - Good 21%
Rating 3 - Okay. 0 out of 14 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 14 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 14 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.5/5

Staff & service

0.0/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
It is a bit far from the city centre, but we stayed only one night before flying home so for us it was not a problem. The only problem we had was that the restaurant doesn't have a menu in English! That is not ok in a 4 star hotel. We also had a waitress who didn't speak a word of English, but we got another one who spoke English (but didn't know what salmon is).
Stayed 1 night in May 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very pleasant and comfortable and great, hotel staff was very polite.
Stayed 6 nights in Oct 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, nice and a good value hotel
The hotel looks nice and new, clean and well maintained. Rooms are spacious, breakfast selection with a touch of a local cuisine. Location of this hotel is convenient - 5 min. by taxi to the center of new part of Astana and - 10 min. to the old.
Stayed 3 nights in Sep 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and perfectly located brand new hotel, great room
Stayed 3 nights in Mar 2018

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