Nuevalos Holidays from £300

Everything was so good. Nice employees, nice hotel and delicious breakfast

This is perfectly situated for travelers who want to explore on foot, offering an unbeatable location walk away from the Basílica del Pilar, the historic Old Town, and the best shopping districts. Food lovers will especially appreciate being so close to El Tubo for tapas and pintxos, though keep in mind the Aljafería Palace is a bit further away. While the hotel is very clean and the staff is incredibly friendly and accommodating, the interior feels a little outdated and could benefit from a refresh. We also learned that their non-refundable policies are strictly enforced; despite being stuck in Basque Country and missing our first night, we were still charged for the full stay, though the staff was helpful in ensuring our remaining reservation stayed secure.

Old Hotel, zero staff support; no Restaurant no Bar. Rooms are very old..

Todo fue excelente!… staff muy amable y respetuoso. Habitación y baño super limpios. Una grata experiencia junto a la Plaza del Pilar!!!

Room was clean and staff were friendly and didn't make us feel bad for not knowing Spanish. Room had no HVAC controls so it was too warm and not much we could do without opening the window - fine until the morning activities wake you. Breakfast was not great. By our continental European expectations, it left much to be desired. But EXCELLENT location.