Nsawam Holidays from £1,220

Ok so as soon as I arrived after a grueling 18 hour flight, I expected to find a cold water in the fridge. There was nothing, although Water was listed as included under the amenity section. Also wanted to have nice warm shower and they were no shower, gels or soaps also as listed under the amenity list and the water was mostly cool. I asked the host about the water and soaps and was told I would have to buy or they were not included even though listed on their site Not a single towel in the kitchen, and paper towels. Had to buy my own toilet paper too. lol. The host not a very good communicator, actually poor. The place was generally nice, but there was a small leak at the base in the toilet, which I told him about and he did not get it repaired. The kitchen sink also did not drain well at all. I found cockroaches in the kitchen on 2 occasions. Bed was moderately hard so if you like soft or memory foam, forget it. Quite steep staircase to the 2nd level. Be careful coming down. Cleaning lady showed up on 2 occasions but was inconvenient. I told her to come back the next but did not return. On the 13th of 14 days she returned to get the garbage and I asked her to clean the room. Finally, the day before my departure.

Had a wonderful stay overall — definitely a 5-star experience. Just a couple of minor points that may be worth looking into: the air conditioning in our room felt slightly stuffy at times, and the 2 treadmills in the gym were noisy with a lot of friction, particularly around the running belt making it unusable. Otherwise, everything was excellent.

Mary was a tremendous help to my trip. She responded quickly to messages I sent to the hotel before I left home and she was a welcoming face when I arrived. All of the staff were kind and helpful. My room was clean, spacious and comfortable. If I ever return to Ghana, I will stay at the African Regent Hotel again!

Excellent stay. Very helpful staff. I look forward to my next stay.