Novo Selo Holidays from £463

clean room, pleasant staff

The spa facilities were amongst the best we have experienced. Spacious room, good location with lots of good eateries and coffee shops in the immediate vicinity. The food in the hotel was also very tasty and reasonably priced. 100% recommend!

We only stayed for one night, but the experience was smooth and comfortable. The staff on arrival were welcoming and clearly explained everything we needed to know. After a long, delayed flight, the bar staff served us some much-needed drinks, which were good quality and very much appreciated. The hotel has a modern, industrial-chic décor and a calm, relaxed atmosphere. It was very quiet, which turned out to be a real positive as we had an excellent night’s sleep. The spa facilities were another highlight—multiple steam rooms at different temperatures, a plunge pool, and robes and slippers ready for use. Our room was clean and well prepared. Breakfast was fine overall, though the pastries were a little underwhelming compared to the rest of the stay. The reception staff were especially helpful, kindly arranging a taxi and assisting us with the next stage of our journey. Overall, a peaceful hotel with great service and amenities—perfect for rest and relaxation after a long day of travel.

Everything was good except that there was hair in the toilet which I noticed upon check in, very delicious coffee !

The hotel is an excellent option for accommodation near the main historic places to visit in Pristina. Their front desk staff was invaluable, polite and friendly, and were always available to assist with everything I needed. If I return to Kosovo, I will stay with them again!