Title: Hotel Pupin Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=48456691&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Pupin Travelers relax with free newspapers while choosing from three restaurants at this welcoming retreat, featuring a cozy lobby TV area and nearby attractions. ## Photo gallery for Hotel Pupin ![Superior Double Room | Minibar, in-room safe, desk, blackout curtains - Hotel Pupin (Novi Sad)](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/c1152c42.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Hotel Pupin (Novi Sad)](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/4926132d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Pupin (Novi Sad)](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/b8012adc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Pupin (Novi Sad)](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/171cf44a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Pupin (Novi Sad)](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/15bec1e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Pupin offers a welcoming atmosphere where travelers can enjoy a refreshing drink at the bar or sample meals at any of the three restaurants. Guests appreciate the practical amenities including complimentary in-room WiFi, convenient luggage storage, and daily newspapers. ## Reviews 9.2 Wonderful ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=48456691&PinnedHotelID=48456691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=48456691&PinnedHotelID=48456691&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=48456691&PinnedHotelID=48456691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=48456691&PinnedHotelID=48456691&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=48456691&PinnedHotelID=48456691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=48456691&PinnedHotelID=48456691&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=48456691&PinnedHotelID=48456691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=48456691&PinnedHotelID=48456691&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Single Room ![Standard Single Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/37c3382c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Bathrobes - 194 sq ft - 1 bedroom - Sleeps 1 - 1 Double Bed ### View all photos for Standard Double Room ![Standard Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/2edac9e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.8 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Blackout curtains Separate bedroom Bathrobes Private bathroom - 258 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/4e25d0f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Bathrobes - 258 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/8982db5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Bathrobes - 441 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite ![Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/49000000/48460000/48456700/48456691/511d8ef9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Bathrobes - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNovi-Sad-Hotels-Hotel-Pupin.h48456691.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNovi-Sad-Hotels-Hotel-Pupin.h48456691.Hotel-Information) ## About the area Located in Novi Sad, Hotel Pupin is near the airport. Danube River and Danube Park reflect the area's natural beauty and area attractions include Vojvodina Museum and AquaPark Petroland. [Visit our Novi Sad travel guide](https://www.expedia.co.uk/Novi-Sad.dx6051841) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.25291%2C19.84317&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JpXxni8pbnUYNAJgJlO4ItdGAok=) Narodnih heroja 3, Novi Sad, Vojvodina, 21 000 ### What's nearby - ![National Theatre of Serbia showing a city, a church or cathedral and heritage architecture](https://images.trvl-media.com/place/6118064/bb48dfa0-2182-4239-88bc-c7faf2554cc7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Serbian National Theatre 3 min walk \- 0.2 miles - ![Novi Sad showing heritage architecture, markets and street scenes](https://images.trvl-media.com/place/553248635810284473/29147a80-7d04-43a3-829d-0af39251d193.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Freedom Square 3 min walk \- 0.2 miles - ![Church of the Virgin Mary which includes heritage architecture, a statue or sculpture and a square or plaza](https://images.trvl-media.com/place/6118062/0ad82c13-8000-4b0c-bb24-7c6b39174b13.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Church of the Virgin Mary 5 min walk \- 0.3 miles - ![Petrovaradin Fortress showing a river or creek and night scenes](https://images.trvl-media.com/place/6118066/2d3d0616-40a5-4890-9272-b6c88aaaa724.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Petrovaradin Fortress 16 min walk \- 0.9 miles - University of Novi Sad 11 min walk \- 0.6 miles ### Getting around - Novi Sad Station 9 min drive ### Restaurants - Martin 3 min walk - City poslastičarnica 3 min walk - Kombinat 4 min walk - Burger House Bros 4 min walk - Kalem By Zak 1 min walk ## About this property ### Hotel Pupin Luxury hotel near the airport Dry cleaning/laundry services, a bar and 3 restaurants are just a few of the amenities provided at Hotel Pupin. Guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage - Free newspapers, 1 meeting room and a banquet hall - Multilingual staff, a TV in reception and a front desk safe Room features All guest rooms at Hotel Pupin boast comforts, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Heating, daily housekeeping and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/22000000/21600000/21599700/21599679/b5dfd069.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Novi Sad Novi Sad - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 219 reviews £88 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=21599679&PinnedHotelID=21599679&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), hot tub](https://images.trvl-media.com/lodging/3000000/2560000/2553600/2553542/4a464a91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prezident Hotel Novi Sad - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 144 reviews £118 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=2553542&PinnedHotelID=2553542&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/23000000/22960000/22957400/22957360/e30d6362.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Putnik Novi Sad - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (EUR 15 per day) - Limited on-site self parking ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children - 3 restaurants - A bar/lounge ### Things to do - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Meeting room ### Accessibility - Lift ### More - 1 building - Banquet hall - Built in 2020 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Heating - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 50 per accommodation, per day Welcoming dogs and cats only 1 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children - Self-parking fee: EUR 15 per day - Pet fee: EUR 50 per accommodation, per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Pupin Hotel Hotel Pupin Novi Sad Hotel Pupin Hotel Novi Sad ## Frequently asked questions ### Is Hotel Pupin pet-friendly? ### How much is parking at Hotel Pupin? ### What time is check-in at Hotel Pupin? ### What time is check-out at Hotel Pupin? ### Where is Hotel Pupin located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Pupin Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 54 8 - Good 17 6 - Okay 2 4 - Poor 1 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Barry 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great hotel, in the centre of town and with easy access to shops, bars and restaurants. We always stay here when we are in Novi Sad. ##### Barry Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Janne 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel with large rooms. Close to old town. Lots of restaurants around. Great service at the hotel. ##### Janne Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gary 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveniently located in the city center. Everything you want to do is within a 20min walk (taxi ride available too). Most items are within a 10min walk. Clean, comfortable, modern space. Perfect travel location stop. ##### Gary Stayed 14 nights in Oct 2025 ### 8/10 Good #### William 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location is great. Hotel restaurant is better than most. Reception has always been friendly and helpful. This is our go to hotel for trips to Novi Sad ##### William Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Janne 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel close to old part of town. Everything within walking distance. The room is in very good condition, large size, nice bathroom, fairly quiet for being on a busy road. This hotel has one of the best receptionists I've ever met. I had to book two different rooms due to the hotel being full, but she went above and beyond to organise so that I could keep the same room. The enterance to the hotel is not your classic enterance, but it did not matter to me. ##### Janne Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ksenija 15 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very professional, friendly and helpful, beds are comfy and room is clean. Great location! ##### Ksenija Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Lepa 20 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel in Novi Sad Hotel Pupin is a lovely hotel perfectly located in Novi Sad. The hotel is modern with exceptionally clean rooms. The staff was knowledgeable and very helpful. ##### Lepa Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Gary 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel pupin is right in the city center and is convenient walking distance from many food, shopping and sight seeing locations. Staff is very friendly and welcoming. Rooms are clean, well maintained, restocked daily and comfortable. Not large, but nice. ##### Gary Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Brodie 18 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a hotel! Amazing place to stay in Novi Sad. Parking, restaurant, cleanliness, room size, staff, and also just the general feel of this place were all amazing. We loved this hotel, it’s one of the best we’ve stayed in and we couldn’t recommend it enough. Stay here! Thank you Hotel Pupin for a super vacation. ##### Brodie ### 10/10 Excellent #### Verified traveller 6 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect business stay Great location, excellent service, luxurious hotel! Spotless, bright and very spacious room. Lovely staff! Amazing stay overall. Minor suggestion for improvement- even though the area is super safe, it would be good to have security entry to the building (main entrance or lifts) especially at night. Anyone could walk in, take lift leading to the rooms by bypassing the reception. ##### Verified traveller Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Gary 16 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel lobby is not on the ground floor, you must take an elevator or stairs to the first floor. Seemed a bit strange, but the 14 story building is shared with offices on the top 11 floors and a restaurant on the ground floor. The rooms were very clean and modern. The staff was very friendly and welcoming. The hotel is conveniently located in the city center. ##### Gary Stayed 9 nights in Sep 2024 ### 8/10 Good #### russell 2 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is really a very nice hotel, located right next to the historic area. The rooms were modern, large bath, my suite had a coffee maker, and complimentary bottled water. I know that this may sound petty, but the bathroom tissue was very poor quality. And yes, it does make a difference when you stay for 3 days! ##### russell Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Ivana 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great property, new, clean. ##### Ivana Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Mladen 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location ##### Mladen Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Yuyan 3 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a very nice hotel ##### Yuyan Stayed 2 nights in May 2025 ### 10/10 Excellent #### Dwayne 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful property in the heart of the city. Very clean, well maintained with lots of space in the suite. Easy to walk to restaurants and shopping in the area. Parking was secure and easily accessible. Staff were very friendly, would definitely stay here again ![](https://a.travel-assets.com/ugc/hotel-reviews/414c4b24-57fc-4142-aed9-be107912ab0d-1754901201823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0983678d-09b5-40c4-b7c5-f98a7fa4aa66-1754901204034.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e97139ec-276a-4b4c-b1ef-49d9021e27c8-1754901204108.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/042f08f7-9220-409b-b4f9-208e0b41bb63-1754901204394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dwayne Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### BING 31 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent check in and very good location. ##### BING Stayed 1 night in Jul 2022 ### 10/10 Excellent #### dunja 7 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great…walkable to all sights and museums. ##### dunja Stayed 1 night in Oct 2022 ### 8/10 Good #### Joseph 28 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, close to everything. ##### Joseph Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Igor 27 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The most fantastic staff! We had a car accident prior to check in and they were all so helpful and supportive. If you ever need anything just ask the staff of this amazing hotel! ##### Igor Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Albert 18 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Convenience ##### Albert Stayed 3 nights in Sep 2023 ### 2/10 Terrible #### Verified traveller 12 Sept 2023 Liked: Cleanliness Disliked: Staff & service #### Skip this hotel if you want a quiet room These rooms are not soundproofed as advertised. Road noise as well as all noise from corridors was still very audible. ##### Verified traveller Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Sinisa 3 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities This hotel is a bad joke. This hotel is at the level of a one star or slightly better hostel. Let me start in order. The reception is located on the first floor of an office building and is closed behind the hallway door when you get out of the elevator. Otherwise, on the ground floor there is a large lobby with a reception desk and a girl who was sleeping out of boredom in a chair when we entered, thinking that it was the hotel reception. We had to wake her up to explain where the hotel was. I will mention that we arrived at the hotel around 4:00 PM. At check-in the girl on the reception needed to charge the full amount before we even got the room keys. She said it was for "security reasons", I later found out why she did it. When we finally went to the room we were shocked. The room had no windows! In fact, it had a small opening at the top of the wall just below the ceiling (see picture) hidden with long curtains. Of course I immediately complained about the room which is unacceptable for a 5 star hotel as they present themselves. The girl at the reception was kind, she kept smiling at all my frustrated comments, which caused even more dissatisfaction because she made fun of my situation. She said that there were no other rooms available because the hotel was full. When I asked for a refund so that I could go to another hotel, she said that the hotel policy is to refund money up to 48 hours before arrival. Now I understand why she charged the entire stay immediately. ![Window on a second floor! Keep in mind this is not basement room!](https://a.travel-assets.com/ugc/hotel-reviews/7bfca42c-a667-4f91-b6d8-5f811da4226e-1762165952020.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![So called “window” in 5 star hotel!!](https://a.travel-assets.com/ugc/hotel-reviews/840c6ee6-fc0c-4e4a-a5dd-1c935c32eedd-1762165952381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sinisa Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Levent 13 May 2024 Liked: Property conditions & facilities, room comfort The orice was too high for NoviSad. In the hotel building there are offices on different floors. They all have the same entrance. There is a security staff at the entrance but they don’t record or verify people coming in and out. It does not feel safe. It would be nice to have some and cutlery in the kitchen. ##### Levent Stayed 2 nights in May 2024 ### 8/10 Good #### Shlomo 31 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are very nice, but try to avoid staying on the first floor. I did and it was not so pleasant. You will have some noise from the outside, but more then that from the inside, since you are right by the reception. Would have been nice to have tissue-paper in the room somewhere… Hotel could not brake a 2,000 din. Bill, which is strange. Hotels always should have that. After all, if I was to pay a small amount, I am sure they would come with the change… Staff are nice and helpful. Rooms are beautiful and clean. ##### Shlomo Stayed 3 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Boutique B & B Bovien on prime location! 2 bed-bathroom \*air conditioning \*wifi](https://www.expedia.co.uk/Amsterdam-Hotels-Stunning-Boutique-B-B-Bovien-On-Prime-Locationbr2-Bed-Bathroom-Air-Conditioning-Wifi.h29950883.Hotel-Information) > > [Mona Plaza Zlatibor](https://www.expedia.co.uk/Zlatibor-Hotels-Hotel-Zlatibor-Mona.h4761789.Hotel-Information) > > [Harrogate Lifestyle Luxury Serviced ApartHotel](https://www.expedia.co.uk/Harrogate-Hotels-Harrogate-Lifestyle-Luxury-Serviced-Apartments-The-Perfect-Hotel-Alternative-In-Harrogate-Town-Centre.h19468280.Hotel-Information) > > [bestwestern Hotels in Paisley](https://www.expedia.co.uk/Paisley-Hotels-Best-Western.0-0-d5601--bBestWestern.Travel-Guide-Filter-Hotels) > > [Apartamentos Doramar](https://www.expedia.co.uk/Benalmadena-Hotels-Apartamentos-Doramar.h2335807.Hotel-Information) > > [Hotels in Colmar](https://www.expedia.co.uk/Colmar-Hotels.d6644.Travel-Guide-Hotels) > > [Mövenpick Resort and Spa Fruske Terme ](https://www.expedia.co.uk/Vrdnik-Hotels-Spa-Resort-Hotel-Fruske-Terme.h53634893.Hotel-Information) > > [Maradiva Villas Resort & Spa](https://www.expedia.co.uk/Flic-En-Flac-Hotels-Maradiva-Villas-Resort-Spa.h2920977.Hotel-Information) > > [travelodgeuk Hotels in Titchfield](https://www.expedia.co.uk/Titchfield-Hotels-Travelodge-UK.0-0-d6048771--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels in Salford](https://www.expedia.co.uk/Salford-Hotels.d180179.Travel-Guide-Hotels) > > [S-Club Resort Aqua Park and Spa](https://www.expedia.co.uk/Belgrade-Hotels-S-Klub-Jakovo.h54526887.Hotel-Information) > > [Hotel Rubis](https://www.expedia.co.uk/Ferizaj-Hotels-Hotel-Rubis.h36091153.Hotel-Information) > > [Emery Hotel](https://www.expedia.co.uk/Pristina-Hotels-Emery-Hotel.h92692842.Hotel-Information) ### Flights > [Flights from Dubai (DWC) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/dwc/lhr/dubai-to-london) > > [Flights from Accra (ACC) to Ladyville (BZE)](https://www.expedia.co.uk/lp/flights/acc/bze/accra-to-belize-city) > > [Flights from Morrisville (RDU) to Denver (DEN)](https://www.expedia.co.uk/lp/flights/rdu/den/raleigh-to-denver) > > [Flights from Dubai (DXB) to Schoenefeld (BER)](https://www.expedia.co.uk/lp/flights/dxb/ber/dubai-to-berlin) > > [Flights from Manchester (MAN) to Douala (DLA)](https://www.expedia.co.uk/lp/flights/man/dla/manchester-to-douala) > > [Flights from Birmingham (BHX) to Derby (EMA)](https://www.expedia.co.uk/lp/flights/bhx/ema/birmingham-to-east-midlands) ### Packages > [Benfica Holidays](https://www.expedia.co.uk/Benfica.d3000001228.Holidays-City-Breaks) > > [Old Trafford](https://www.expedia.co.uk/Old-Trafford-Old-Trafford.d501661.Attraction) > > [Colwell Bay Beach](https://www.expedia.co.uk/Colwell-Bay-Beach-Freshwater.d553248635978913715.Attraction) > > [Seaside Holidays](https://www.expedia.co.uk/Seaside.d6179.Holidays-City-Breaks) ### General > [Visit Costa Verde](https://www.expedia.co.uk/Costa-Verde.dx553248635976194763) > > [Visit Paramaribo](https://www.expedia.co.uk/Paramaribo.dx2745) ---