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Reviews of CitiHotel Veliki

3 out of 5
CitiHotel Veliki
Nikole Pasica 24, Novi Sad, Vojvodina

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 111 reviews" "
Rating 8 - Good. 36 out of 111 reviews" "
Rating 6 - Okay. 9 out of 111 reviews" "
Rating 4 - Poor. 1 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kavupura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Reception on 13 Mar 2023
Thank you!

10/10 Excellent

Edlira

Stayed 1 night in Aug 2022
Response from Reception on 28 Aug 2022
Dear Edlira,Thank you for your feedback.Always welcome!

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super helpful. I booked the wrong day and they changed it for me. Parking was only 1 euro.
Stayed 1 night in Nov 2021
Response from Front desk on 9 Nov 2021
Dear Leonardo, thank you for the kind words. We hope you will visit us again. Have a nice day,

10/10 Excellent

Ilkhamia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in the city center
Hotel is nice. It's right in the heart of Novi Sad so everything was quite close and convenient to reach out. Hotel stuff checked us in earlier so that's a bonus. Everything was clean, stuff was friendly. Yes hotel isn't new, that's why room is not that fancy but that wasn't a big problem at least for us. The only minus - air conditioner isn't where the bedroom is, so it was quite hot during the sleep. Also nice breakfast. Not much but everything was tasty. In general we enjoyed our stay. Thanks, hotel Veliki
Stayed 2 nights in Aug 2021
Response from Reception on 7 Aug 2021
Thanks for staying with us. We appreciate your feedback! Hope to see you again. Kind regards, Team Veliki

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff, nice breakfast, clean rooms, quiet.
Stayed 2 nights in Jul 2021
Response from Reception on 5 Aug 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very good stay with easy access to major tourism places. Will stay there next time again when I visit Novi Sad
Stayed 4 nights in Jul 2021
Response from Reception on 5 Aug 2021
Thanks for staying with us. We appreciate your feedback! Always welcome!

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Reception on 4 Dec 2020
Dear Jordan, thank you for your feedback! Always welcome in our hotel.

8/10 Good

Zeljko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Front desk on 12 Oct 2020
Hvala što ste bili naš gost. Dodjite nam ponovo.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Great stay in a great location, Staff was amazing. Included breakfast was really nice with plenty of options.
Stayed 1 night in Dec 2019
Response from Danijela on 13 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Wonderful staff
Great room for my friend and I with beds in separate room and couches with a great view in the other. Perfect hotel for our stay. The staff was amazing and so helpful from helping us order a pizza one night to getting me a cab to the bus station. Outstanding service all around. Included breakfast was great with lots of options. Would definitely recommend.
Stayed 2 nights in Nov 2019
Response from Hotel Veliki on 11 Dec 2019
Dear Jade, thank you for your opinion. You and your friend are always welcome! Best regards, CitiHotel VELIKI

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2019
Response from Hotel Veliki on 18 Sept 2019
Dear Stephen, we are glad that you enjoyed your stay at our hotel. Welcome back anytime! Best regards

8/10 Good

Richard, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good. Front desk staff very good.
Stayed 3 nights in Sep 2019
Response from Danijela, front desk on 11 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Is ok
Basic, but with sink and fridge, airco and decent wifi.
Stayed 1 night in Jul 2019
Response from Hotel Veliki on 15 Aug 2019
Thank you for your feedback. Welcome anytime ! Best regards

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and service
Absolutely amazing location. You are steps away from everything you need at Veliki. The staff were incredibly helpful with all of our needs. Rooms were roomy an SUV had some nice aesthetic updates. Showers had great water pressure and heat. The hallway and doors could use some updating but we didn't mind this. There is not an elevator which could be a problem for some.
Stayed 3 nights in Jul 2019
Response from Danijela on 5 Aug 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location is excellent, as well as the restaurant (food). Smoking is allowed in the restaurant at some tables, which was very annoying to me. Smoke goes around and doesn't stay above one table. Staff needs some coaching, at least some of them. Shuttle to the airport was EU40, which is a decent price since the random cab driver would have charged $60 and up.
Stayed 4 nights in Jun 2019
Response from Citi Hotel Veliki on 18 Jun 2019
Dear Guest, thank you for your feedback. Best regards,

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and staff was great.
Efficient room and clean, staff was very helpful...breakfast was good. I didn’t like that there was a step-up in our room to get to the bathroom and a safety light illuminated all night (I like dark rooms!). Nice location to restaurants.
Stayed 1 night in May 2019
Response from CitiHotelVeliki on 1 Jun 2019
Dear Laurie, thank you for your feedback! We will be happy to welcome you again. Best regards, CitiHotel Veliki

8/10 Good

Toma

Liked: Room comfort
Amazing city, nice local dishes.
Stayed 3 nights in Jan 2019
Response from Ana on 12 Jan 2019
Dear Toma, Thank You for being our guest. We will be glad to be at Your service once again. Best regards, CitiHotel Veliki

10/10 Excellent

Vesna

This was a fantastic hotel.
Stayed 1 night in Nov 2018
Response from reception on 27 Nov 2018
Dear Vesna, we're glad that you enjoyed your stay. We hope to welcome you again. Best regards CitiHotel Veliki

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Andree, Illinois, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and facilities were very accommodating, they arranged travel to and from the airport as well as assured our comfort during our stay. Food at the restaurant was delicious and the facility was quite clean. I will stay here from now on due to their fair price and centralized location. The city of Novi Sad is beautiful. Can't wait to go back.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Amazing Staff, Functional Room.
Stayed at the Citi Hotel Veliki for 2 nights in November, 2017. I really enjoyed the hotel mostly for the location as it was only around 3 blocks from the main pedestrian street. The staff were amazing, very friendly and helpful in many respects. The room itself was nothing special, but exactly what you need,a clean bed and bathroom. One thing that I found a little not perfect was the noise level, not that it was loud but you could hear noise from anywhere in the building. I feel the insulation could be worked on.
Stayed 2 nights in Nov 2017
Response from hotelvelikinovisad on 3 Jan 2018
Dear Paul, Thank you for your terrific review of our property. Hotel Veliki team takes pride on delivering a memorable hotel experience during your travels and it is great to hear your comments.  We would love to be your host the next time your travels bring you to Novi Sad ! Warm regards Hotel Veliki team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in city.
My stay in their was super good
Stayed 2 nights in Jun 2017

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient & cheap
Clean, convenient & cheap.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean hotel with friendly staff.
Well located near pedestrian street. Quiet clean room - non-smoking. Very comfortable bed. Nice breakfast. Friendly staff. Fast wifi. Highly recommended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jennifer, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in with friendly and helpful staff. Close to old town and easy walking distance to all sights. Highly recommended.

8/10 Good

Zeev

Liked: Cleanliness, staff & service
Nice place to stay
Nice location

8/10 Good

carol, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Novi Sad
The rooms are large and the staff is excellent--very helpful, with advice, recommendations, and assistance with problems. Also the restaurant downstairs is delightful, good food and service.

10/10 Excellent

Diana, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pedestrian zone in Novi Sad, great location.
I loved the location of this Hotel. Service was friendly and a good restaurant.
Dear Diana, Thank you for your wonderfull review and for giving us a 5 star rating. We are delighted to know that you enjoyed every aspect of your visit. We hope to be your first choice on your next visit to Novi Sad. Warm regards, Hotel Veliki team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel in Novi Sad
This hotel has excellent service. They did everything right. Pricing, Service, Location and Comfort. Just perfect.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Convenient hotel close to city center
The room was very convenient to the old city center of Novi Sad. The room was, however, rather spartan. The beds were close to the ground and as hard as a brick. My husband and I shared a double bed, but the comforter in the middle was not big enough for two people. This was a problem because the room was cold in the winter. We had to steal a blank from an extra bed. On the positive side, it had a nice kitchen with a hot pot to make tea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Close to city centre, safe and clean.
This hotel was very clean, friendly and convenient. The food at their Cafe was exquisite. It's not super posh or over the top but very functional, tidy and quiet. I refused housekeeping and it was adhered too which is not often the case so top marks there. I would have liked a better selection of hot drinks (not just 3in1 coffee and pepermint tea) but the minibar was well stocked so not an issue.

8/10 Good

martyn, Derby

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend hotel
Nice hotel in Novi Sad, close to the centre of town

6/10 Okay

Nicholas

Liked: Staff & service
Just get rid of smoking rooms
The hotel itself was fine, the only issue was the inability to choose a smoking or non-smoking room. Being assigned a smoking room I was forced to move to another hotel - which Hotel Veliki helped me to do.

10/10 Excellent

Steve, West Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and value near city centre
Warm welcome. Practical comfortable room although beds a little too hard for us. Everything we needed for a quiet stay whilst visiting friends. Excellent breakfast and wonderful regional dinner in restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place right besides the old town
The hotel is very clean and confortable. The breakfast was great.

8/10 Good

Peter, Madrid, Spain

Liked: Cleanliness, staff & service, property conditions & facilities
Good, well situated hotel with excellent service
Very well situated hotel, comfortable, with very attentive service. Good breakfast included. Room is adequate with basic layout. Showers a little cumbersome inside tub. Television very modest. Very good for the competitive price. Spotless.

10/10 Excellent

Marija, Redondo Beach, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Great location and a wonderful hotel in the heart of the city. The staff was accommodating and I even got a recommendation where to go for a hair cut that saved me a lot of money. Rooms are large, wifi is good and having a restaurant below is great for coffee and breakfast before heading out into the city.

10/10 Excellent

Ruth, Woking, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
A minute away from the main streets. Excellent staff - really helpful with booking Fuska Gora tour and advising about canoeing. Great restaurant, including a fab buffet breakfast. Great value for money. Nice spacious room. Good wifi availability. Fridge, sink. Quiet. I recommend this to anyone.

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, superb food!
A brilliant quiet location and yet only minutes from the centre of this lovely town. If you stay over a weekend listen out for the weddings and local music at the nearby cathedral! Food in the restaurant is excellent-the very best that Serbia has to offer and very reasonably priced.

10/10 Excellent

ontrain, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip to Novi Sad was saved by this hotel. I visited in pouring rain and could do little sightseeing but was kept warm, dry and comfortable. The staff were sympathetic and helpful and the breakfast in the attached restaurant was tasty and even had fresh fruit available. The room was large, well furnished and spotlessly clean. My only tiny gripe was that there wasn't a lift but I fully recommend this place.

8/10 Good

Christin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Veliki
Perfectly located just off the beaten path. Friendly service, fantastic food. Comfortable and clean room. The only downside was the lack of elevator. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location.
The Hotel was very nicely located in Novi Sad. Lots of things to see and do within walking distance! The restaraunt in the hotel was excellent!

8/10 Good

Scott, USA

Liked: Cleanliness, staff & service
close to sights; great staff; amenities average
The amenities were adequate but not great (internet was slow in my room for example but room was big, even by American standards; with the price, I wasn't expecting great internet), but you're probably not coming to Novi Sad to surf the net. There is also some street noise but not too bad. I would add, however, that the hotel restaurant is very good, seems authentic, and is quite cheap. The location is great. It's right in the old city, so you can walk around to most of the sites like the fortress and go back for a break in your room. If you don't have a lot of luggage, you can walk to the hotel from the train station (25 minutes or so) The best part is the service though, especially in Serbia where local knowledge in English is more useful. The front desk people are very friendly and seemed happy to point out places for me on the map. They even, without me asking, printed off a bus schedule to a nearby town I wanted to see. I had to leave early before breakfast (which is also decent) so they made me a sack lunch, free of charge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best
Stayed at the hotel for 2 nights. Staff simply the best so helpful and friendly. Can't fault this hotel simply great.

10/10 Excellent

Vesi&Joey, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
We had such a nice time in Novi Sad, the location of hotel helped a lot since we were there for just three days :D Would recommend it for anyone young searching for good night life 2 min walk and great sightseeing :D Fantastic service!

10/10 Excellent

AO, Haifa, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the old part of Novi Sad
I stayed in hotel Veliki 4 nights for the conference in Novi Sad. The location is superb, just few steps away from the pedestrian zone of the old city. The room is very convenient, the breakfast was good. My lasting memory is the EXCELLENT staff helping in any way possible: advise, car parking, internet connection. At same stage, I complained about some problems with the internet connection. The owner of the hotel called the professionals and they worked on this until the problem was resolved. The hotel has a restaurant which is very popular among locals. A very good food is served there and the prices are very reasonable. I recommend this hotel to anyone who visits Novi Sad. Many thumbs up!! I will certainly stay there when I am back to Novi Sad.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and helpful staff
I thought that this hotel was a great find. The location is great, right next to the city center. The staff was very helpful and took care of everything I needed - dry cleaning, laundry, transportation, etc. Would definitely recommend to anyone that's looking for a comfortable place to stay in Novi Sad that's close to the city center.