Double Room | Premium bedding, minibar, individually decorated, individually furnished
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Reviews of The Pelican Guesthouse

3.5 out of 5
The Pelican Guesthouse
136 Norwich Rd, Norwich, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 44 reviews" "
Rating 8 - Good. 18 out of 44 reviews" "
Rating 6 - Okay. 1 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackie was really friendly and very helpful. Property was clean and tidy. Room was warm and cosy. Bed was really comfortable. So overall a really nice stay.
Stayed 1 night in Nov 2023

8/10 Good

Keith

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The property was clean and comfortable, staff was very kind and helpful, but the location was very remote especially the public and private transport availability.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dan Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a short stay.
These guys look after you, they are polite, they make you feel welcome and are happy to help when they can. I tend to treat all people the way I would want to be treated and these guys are from the same camp. Many years experience in the industry in one way or another and it shows.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a lovely property to stay in but was seriously let down by the terrible old spring mattresses. I did not sleep very much as very uncomfortable. Could definitely do with updating the beds to much more comfortable ones. It’s a shame as this was the reason for giving a lower star rating.
Stayed 1 night in Aug 2023

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly owner.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

SUNIL

Travelled with partner
Liked: Cleanliness, staff & service
The room and guest house was very clean. We had to leave early but continental breakfast was well laid out. The bed was very comfortable. It was good value for money. However no space for toiletries.
Stayed 1 night in Jun 2023

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Ian

Stayed 2 nights in Mar 2023

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve never had a “do-it-yourself” continental breakfast before. The booking on Expedia didn’t offer the option of an English Breakfast but the property would have done this if informed in advance.
Stayed 1 night in Jul 2022

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Norfolk
Great value for money, clean & tidy. Good self severe continental breakfast
Stayed 1 night in Jun 2022

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, nice breakfast, friendly host, relaxed atmosphere.
Stayed 1 night in Nov 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

John, Carlisle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the road but room was very quiet.
Stayed 3 nights in Sep 2021

8/10 Good

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host was lovely & very helpful
Stayed 3 nights in Aug 2021

10/10 Excellent

Amitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Comfortable stay. Very helpful , friendly host. Good breakfast. We stayed for 1 night during visiting friends. Will stay again.
Stayed 1 night in Aug 2021

10/10 Excellent

Dorothy

Stayed 2 nights in Aug 2021

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well in excess of our expectations.
Stayed 2 nights in Jul 2021

4/10 Poor

J

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Shower in the room did not work , and shower in our other room was cold .
Stayed 2 nights in Jun 2021

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with great host
Wonderful customer service and great room as well. Breakfast was tasty as well. We will be staying again
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
My stay was lovely, the owners have definitely thought of everything. Highly recommend.
Stayed 1 night in Oct 2020

8/10 Good

Mike&Jackie, Harrow

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice adequate room. Due to covid 19, no room cleaning. Very much self service. Served a purpose. Would go back in the future. Host very nice and helpful. Thank you.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Jeanette, Wrexham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackie is an excellent host and her breakfasts were delicious.
Stayed 1 night in Dec 2019

10/10 Excellent

DAPHNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming
A comfortable stopover while visiting friends
Stayed 1 night in Dec 2019

10/10 Excellent

Ian

Stayed 1 night in Nov 2019

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real gem
Lovely room, quiet, love the fresh milk for tea rather than uht Lovely friendly atmosphere and owners
Stayed 2 nights in Nov 2019

6/10 Okay

Archie, Petawawa, Canada

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Friendly staff and lots of parking. The room was small and cobwebs were hanging from the ceiling and light. There were a few spiders in the room also. There was no wash cloths but the towels were nice.
Stayed 2 nights in Oct 2019
Response from Jackie on 14 Oct 2019
Thanks for taking the time to review. We're sorry the room size/facilities didn't meet up to your expectation, on this occasion.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lady running the guesthouse. When we arrived my husband was ill and she went out of her way to make sure he was comfortable. Comfortable bed and modern, small, bathroom with a shower. Continental breakfast was was good, plenty of cereal choices , yogurts, bread, jams etc.
Stayed 1 night in Sep 2019
Response from Jackie on 14 Oct 2019
Thanks very much for your review, it really doe mean a lot to me, to hear this

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B
Had a lovely stay albeit for only one night. Lovely confortable bed and good cooked breakfast
Stayed 1 night in Oct 2019
Response from Jackie on 14 Oct 2019
Thanks very much for your review. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019
Response from Jackie on 24 Sept 2019
Thank you

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guesthouse
Lovely cooked breakfast as we stayed at the weekend and very very quiet. I would stay again :-)
Stayed 1 night in Sep 2019
Response from Jackie on 24 Sept 2019
Thanks for the lovely review. We hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were very welcoming and the room was of a good size. It was perfect for our one night stay.
Stayed 1 night in Aug 2019
Response from Jackie on 29 Aug 2019
Im really glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The owner of the pelican guesthouse was very attentive and friendly, and cooked a lovely fry up in the morning. Bedroom was a nice size, however the bed that we had was very hard and slanted down hill so we had to sleep up at the end of the bed to avoid feeling upside down.
Stayed 1 night in Aug 2019
Response from Jackie on 29 Aug 2019
Im glad you had a good stay and that you enjoyed the breakfast. Thanks also for the comment re. The bed. I'll look into this.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly landlady greeted us on arrival. The room was ideal and we shall certainly return.
Stayed 1 night in Aug 2019
Response from Jackie on 23 Aug 2019
Thanks very much. We look forward to seeing you again in the future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jackie on 30 Jul 2019
Thanks so much for your review, Patrick. Really glad you enjoyed your stay

10/10 Excellent

Sue&Harvey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved the welcome of Jackie,the hostess,who was extremely friendly . The rooms (and we have stayed in two ) are spotless. The breakfast,that Jackie cooks is amazing,so much choice and totally fresh. A quiet,calm and super environment to be in altogether . We can highly recommend The Pelican Inn.
Stayed 1 night in Jul 2019
Response from Jackie on 15 Jul 2019
Thanks for a lovely review. It was really great to have you both back again.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelican Guest House !!
What a wonderful place to stay !! Everything was excellent !! Wonderful Host , would definitely recommend !!
Stayed 1 night in Jun 2019
Response from Jackie on 7 Jul 2019
So glad to hear you enjoyed your stay with us, Patricia. Hope to see you again in the future.

8/10 Good

Heidi

Liked: Cleanliness, staff & service
is voor herhaling vatbaar !!!
verblijf was aangenaam verrast ,zeer vriendelijke mevrouw alles mooi uitgelegd de kamer was in orde douche was ok ,als ik een min puntje mag geven er was niet veel keuze in het nemen van ons ontbijt en dat vonden we jammer
Stayed 1 night in Sep 2022

10/10 Excellent

Kristin, Mettmann (Germany)

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pelican Guesthouse is a lovely B&B with very nice rooms and a large welcoming breakfast area. We had a very pleasant stay (9 nights). We are glad that we picked this B&B and would fully recommend it to family and friends. Thanks again, dear Jackie! Das Pelican Guesthouse ist ein sehr gemütliches Bed&Breakfast mit geschmackvoll eingerichteten Zimmern und einem großen, schönen Frühstücksbereich. Wir hatten einen sehr angenehmen Aufenthalt von 9 Nächten. Wir sind im Nachhinein froh, dass wir uns für dieses B&B entschieden haben und würden es Freunden und Familie wärmstens empfehlen.
Stayed 9 nights in Aug 2019
Response from Jackie on 29 Aug 2019
Thanks for being such lovely guests. Im glad you had a good stay, and really pleased that you would be happy to recommend us to friends