Norwegian Joy

The general vibe of this hotel seems to be a hotel for 30 somethings to stay at while partying around Miami. Its fine but not the best family nor business hotel. The hotel is OK, clean, with average sized rooms. There is nothing very wrong about it just also nothing special. Its a bit noisy at night and the relatively thin walls mean you can hear the people in the rooms to the side and above. The small but very well stocked technogym gym is the best amenity. The pool is a bit "meh" and while we were there there were people drinking and vaping funny stuff in it. The driveway and valet is run by inept people who needlessly create traffic jams getting in to the hotel driveway by just standing around and not moving cars quickly, and not controlling where people leave their cars.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....