Northwood Mall

Our first room was filled with mold, dead cockroaches and outdated and basically disgusting. The hallways are disgusting too. The staff was disinterested in everything work related especially the woman that I talked to twice who was more interested in her phone. The pool was closed due to rain I was told. I understand lightning because I’m from Florida but there was no rain or lightning close by last night . We ended up staying with our daughter in her efficiency apartment because I was told I would be charged for room no matter what. This place should be shut down.

very clean and convenient

My family and I have stayed here on several occasions, often for a week or so at a time. They have definitely improved from cleanliness and overall hospitality compared to the last time we stayed (around 2023). The rooms could still be a bit cleaner (there was still dirt, hair on the floors that got picked up by our socks; the showers could be cleaner and the shower curtains definitely need to be updated/replaced as ours was torn. Also, this place caters to animals, so you will be around a lot of people with dogs. This doesn't bother us, but it might to those who suffer from allergies or are particular to the smell of dog in general down the hallway. However, the amenities it provides outweigh those things (for us); we have younger kids, so we need a kitchenette for picky eaters (we don't like to eat out all the time), and a separate room for mom/dad and kids; and this is perfect. Our kids like the pool and the outdoor setting is just so much nicer than many other places in Tallahassee. Also having a decent breakfast (not perfect, but better than basic continental) and some nights for extra food (not perfect, but it's included), is great for us.