Northwest Harwich Holidays from £652

The room was nice and clean, which we appreciated. However, the TV didn’t work, and both the indoor and outdoor pools were uncomfortably cold—so much so that not only we, but several other families, chose not to use them. Overall, it felt like the hotel was just a decent place to sleep, but unfortunately not much more than that.

was a good stay room was clean, Bed was ok, had to rotate the mattress around (head of the bed was heading down hill)

Great customer service. Let us check in early since we wouldn’t be getting back past midnight from a concert. Nice room no issues

Property is very nice and clean, staff are very polite and helpful. Short walk to shopping and dining.

The pools, private location, and proximity to downtown Hyannis were the main reasons we booked the property. The rooms could use some updating and a microwave. We were also not aware that there was no elevator and had to lug suitcases for 4 people, would suggest the hotel have staff to assist with this. Our first night was great. The 2nd night a large tour group came in and were very noisy, the hallway door slammed constantly and the people were having loud conversations in the hall, I had to ask them to go in their rooms (after 10pm) as our kids were trying to sleep. I'd suggest the doors be adjusted to prevent slamming and quiet hours in place with staff monitoring at night, it would have made our stay more enjoyable.