Dear Aleksander,It brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. Our hotel is not near I-95 so I want to be sure you're not confused on where you actually stayed. We also serve a full hot breakfast every day from 6:30a-9:30am and on the weekends from 7am-10am daily. We serve a Hot Full Breakfast Buffet Daily: EGGS, BACON, SAUSAGE, BISCUITS & GRAVY, WAFFLES, PANCAKES, FRESH FRUIT, CEREALS, OATMEAL, MUFFINS, ASSORTED BREADS, YOGURT, MILK/JUICE, & MORE!If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax! Best Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Hi Angela, We genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Our hotel team strives to make the best possible guest experience every day and we thank you so much for your continued loyalty. As cleanliness is our top priority, I found that this case was an isolated issue which was rectified.Have a great Summer Jajuan Mosby General Manager

Thank you so much for your feedback.

Hello JoleenThank you for sharing your most recent feedback from your stay experience with us. I would like to apologize for any inconvenience from the hotel fire alarm sounding off. We have rectified this feature so that it does not occur again in the future. Thanks again for choosing The Holiday Inn Express Fairfax, an IHG Hotel! Best Regards, Jajuan Mosby General Manager

Hello Siriprunsa, We truly appreciate your very honest and most recent feedback regarding your stay with us here at Holiday Inn Express Fairfax! It's genuinely great to hear how well you enjoyed your stay and how accommodating it was. Please feel free to come back and say hello anytime your travels bring you nearby. Warmest regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Hello Sophia,We truly appreciate your honest and most recent feedback as this helps us improve all aspects of guest services. We have addressed these isolated issues of with noise levels so that they do not occur in the future. Thank you again for your continued loyalty with Holiday Inn Express Fairfax, an IHG Hotel. Warmest regards, Jajuan Mosby General Manager

Dear Monica We truly thank you for taking the time to share your honest and most recent feedback from your stay with us at The Holiday Inn Express Fairfax! We welcome you back anytime your travels bring you near the Fairfax-DC region. Warm regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Dear Jeffery, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We have investigated the issues that were mentioned and today. Thanks again for bringing this isolated issue to my attention so that we could rectify this in a timely manner. Sincerely, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Thank you sharing your feedback!

Hi Freddie, We truly appreciate your feedback and are most pleased that you had a wonderful stay with us at The Holiday Inn Express Fairfax. Thank you again for your loyalty. We hope to see you again!Best Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express

Thank you so much Fernanda, for your most honest feedback regarding your stay experience with us here at the Holiday Inn Express Fairfax.Best Regards, Jajuan MosbyGeneral Manager

Dear Rafi, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Fairfax. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We have investigated the issues that were mentioned and did not find any insects of the sort mentioned. Rest assured, we have a professional team with ECOLAB that conducts monthly inspections and I had them address the room suite for extra precautions. There were no bedbugs found or present at this hotel. Thanks again for informing of this matter so that we could investigate properly.

Hello Tarun!Thank you so much for sharing your warm feedback and loyalty with IHG-Holiday Inn Express Fairfax! It's guests like you that make our hotel special and we appreciate your time with us.Warm regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Hello ThomasThank you for sharing your stay experience and honest feedback. We appreciate your continued loyalty.Warm regards, Jajuan MosbyGeneral Manager

Dear DesiraeHi KyungIt brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax! Best Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Hi KyungIt brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax! Best Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Hi Valibabu,We genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Thank you so much for your continued loyalty and we look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan Mosby General Manager

Stuart, Thank you so much for sharing your most honest and recent feedback from your stay experience with us! We take pride in servicing our guests and we welcome you back anytime.Best Regards, J. MosbyGeneral Manager

Hello LatriciaWe truly appreciate the time you spent with us here at The Holiday Inn Express Fairfax and so glad that you enjoyed your stay! Please feel free to stop in and say hello, whenever you are back in the DC-Metro area.Warmest Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

We truly thank you for taking the time to share your honest and most recent feedback from your stay with us at The Holiday Inn Express Fairfax! We welcome you back anytime your travels bring you near the Fairfax-DC region. Happy Holidays, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Happy Holidays Lupa!We truly appreciate your loyalty and honest feedback regarding your visit here at Holiday Inn Express Fairfax. Warmest regards, J. MosbyGeneral Manager

Happy Holiday James and thank you so much for sharing your feedback!

Dear Amadu,Thank you for sharing your honest feedback regarding your stay.

Dear LindsayI would like to start by apologizing to you for not meeting your initial expectations. I investigated this and found out that my team communicated this through Expedia, and they were supposed to contact you before arrival. I'm pleased that in the end you were able to stay with us and not the Springhill Suites as this was a clear miscommunication on our part. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Fairfax. Happy Holidays,Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Dear DeepakWe genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. I'm so pleased that the elevator was fixed in a timely manner to avoid any further inconvenience. Thank you so much for your continued loyalty and we look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan Mosby General Manager

Hello Lori, Thank you for your providing feedback regarding your stay experience at one of our brands. Our hotel is located in the heart of Fairfax and was newly renovated since 2022. We're also just walking distance to more than 3 restaurants and Red Lobster is located in our parking lot. We're in process of installing 2 EV charging stations at this location in Fairfax, VA. Thank you for choosing an IHG hotel as we value your loyalty.Happy Holidays, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Dear KelvinWe genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Our hotel team strives to make the best possible guest experience every day and we thank you so much for your continued loyalty. We look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan MosbyGeneral Manager

Dear MasoudWe truly thank you for taking the time to share your honest and most recent feedback from your stay with us at The Holiday Inn Express Fairfax! We welcome you back anytime your travels bring you near the Fairfax-DC region.Happy Holidays, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Hello MorganWe truly appreciate your honest and most recent feedback as this helps us improve all aspects of guest services. We have addressed these isolated issues during the room moves and have rectified them in a timely manner so that they do not occur in the future. Thank you again for your continued loyalty with Holiday Inn Express Fairfax, an IHG Hotel. Best Regards, Jajuan Mosby General Manager

Hello DiannaThank you so much for sharing your most recent & honest feedback regarding your stay with us at Holiday Inn Express-Fairfax! We welcome you back anytime your travels bring you back to this area.Best Regards, Jajuan MosbyGeneral Manager

Hello CynthiaWe appreciate your feedback and so pleased that you had a wonderful stay with us at Holiday Inn Express-Fairfax!Warmest Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Hi Brandi, Thank you so much for sharing your honest and recent feedback! We appreciate loyal guests like you and welcome you back anytime your travels bring you to the Fairfax-DC region. Warm Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Thank you James for providing your feedback and we're so happy to hear how well your stay was.Happy HolidaysJajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Hello Moira We truly appreciate your loyalty and giving us the opportunity to serve you at The Holiday Inn Express Fairfax!

Hi JulieIt brings me great pleasure to hear how well your stay was with us at The Holiday Inn Express-Fairfax! We truly appreciate your honest and most recent feedback as this helps us improve all aspects of services for all guests. Thanks again, for choosing Holiday Inn Express Fairfax, an IHG Hotel! Warm Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

It's a great pleasure to hear that your stay was most pleasant, and you enjoyed your stay! Thank you for choosing Holiday Inn Express-Fairfax!Best Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Dear LaDonnaWe truly appreciate your most recent feedback regarding your stay experience, and it brings me joy to hear how well your stay went. Thank you LaDonna for choosing Holiday Inn Express Fairfax!Kind Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Kent, Thank you so much for sharing your most recent and honest feedback regarding your stay with us!Best Regards,

Hi ElsaThank you so much for sharing your amazing experience with us here at Holiday Inn Express Fairfax! I truly appreciate your loyalty and welcome you back anytime your travels bring you to our area.Have a great weekend!Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Thank you for sharing your most honest and recent feedback regarding your stay experience here with us! We thank you for taking the time and we appreciate your Loyalty!Best Regards, Jajuan Mosby

Dear FredrickIt brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax!Best Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Thank you, Janet, for your continued feedback and we're so happy that you've enjoyed your stay with us. I hope you have a wonderful day!Best Regards,

Hello Patrice, My sincerest apology for your stay experiences not meeting the best expectations. We take pride in excellent service and will investigate this isolated issue so that it does not occur in the near future.Best Regards, Jajuan MosbyGeneral Manager

Good Morning Leslie, Thank you so much for sharing your story and stay experience with us here at Holiday Inn Express Fairfax! We truly appreciate your honest and recent feedback as this helps us improve all aspects of guest services. Warmest Regards,Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Hi ErcanThank you so much for sharing your honest and recent feedback! We appreciate loyal guests like you and welcome you back anytime your travels bring you to the Fairfax-DC region.Happy Summer!Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Thank you, Anthony, for your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax! Please stop in and say hello whenever your travels bring you back to our area.Kind Regards,

Hello RobertWe genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Thank you so much for your continued loyalty and we look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards Jajuan Mosby General Manager

Dear WendyWe strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory experience was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me.Sincerely, Jajuan Mosby General Manager

Dear Claudia, We genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Our hotel team strives to make the best possible guest experience every day and we thank you so much for your continued loyalty. We look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Have a great Summer Jajuan Mosby General Manager