Room was not ready at the advertised check-in time --- we had to wait more than an hour in the lobby. The first day, in-room coffee & toiletries were not replenished. On subsequent days, the coffee was renewed, but toiletries never were. Used glasses and coffee cups were not replaced --- they were left as they were for all three days. But ... the room was spacious, the beds were comfortable, and the river view was very nice.