Outdoor pool, pool umbrellas
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Reviews of Protea Hotel by Marriott Upington

4 out of 5
Protea Hotel by Marriott Upington
24 Schroder Street, Upington, Northern Cape

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 35 reviews" "
Rating 8 - Good. 13 out of 35 reviews" "
Rating 6 - Okay. 7 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ignatius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is conveniently located next to the main road with safe parking. Our room overlooked the river featuring amazing sunset views. The food at the restaurant was excellent.

8/10 Good

Johann

Stayed 1 night in Aug 2022

10/10 Excellent

Bennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff, room with a great view and very clean.
Stayed 1 night in Dec 2021

8/10 Good

Luyanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Too short
Very nice stay. Pity it was only one night
Stayed 1 night in Nov 2021

6/10 Okay

Johann

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Albie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Beautiful hotel with great friendly service
Stayed 1 night in Aug 2021

4/10 Poor

Puleng

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad service
Not so good. Very impersonal check-in...limited information provided and had to make calls from the room to request for basics like WiFi password. Allocated a room I had not requested, called to request the booked room, an alternative key brought to the room with little communication on room location, etc....service very unfriendly. The room had spider webs, the bathtub plug didn't close and we couldn't take a proper bath. No extra blankets...and its winter now, with the aircon not working to warm up the room. No social distancing at breakfast...tables set up to full capacity! What a sad way to spend a birthday & Mother's day weekend!!
Stayed 1 night in May 2021

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities, room comfort
African Time
The room was clean and adequate with a coffee/tea maker and small fridge. Bed was comfy. The bathroom was clean and offered small size toiletries. The restaurant offered good food but the service was very slow. The saving grace in having to wait so long for our dinner was the pleasant indoor/outdoor dining area. Breakfast was also of a good quality but again the service time was unacceptable. Overall a good stay and we would probably return.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Sifiso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2020

10/10 Excellent

Edwin

Stayed 1 night in Nov 2019

8/10 Good

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay.. hotel well located near the river.. beautiful views of sunrise . Rooms are in good condition,comfortable and clean. Service was good and efficient.overall good stay
Stayed 1 night in Jan 2019

6/10 Okay

Audrey

Liked: Property conditions & facilities, room comfort
Shower clogged
good bed, but water in the shower not flowing, so it was more like a bath than a shower. Cook at breakfast not very motivated. Had to be pulled twice from the kitchen to get her to do omelettes. Friendly waitress at breakfast. Good location.

6/10 Okay

Kenton

Liked: Cleanliness, staff & service
Room was tired. Fridge was broken, although they changed it felt as though they did so under duress. Ate in restaurant, service was slow and food quality not very good.
Stayed 2 nights in Dec 2017

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but room for improvement.
The room was clean and tidy somewhat old style, Shower area too small and cramped actually in my opinion is a trip hazard. Location of room is poor if you have a suitcase and proximity to lift. All of the staff were very good and readily assisted with any enquiries I made. I would recommend the Protea mainly due to the professional staff I dealt with.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good review
It was good!
Stayed 1 night in Jul 2017

8/10 Good

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

african queen, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position
The food was excellent good coffee and friendly staff.

6/10 Okay

Joanna, Washington, DC, USA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Meh...
I was pretty disappointed with my room -- it was dark, windowless (there was a tiny window, but it looked into the darkened interior of the building), the bed wasn't very comfortable, and the tv was positioned in such a way that you couldn't see it directly from the bed. The bathroom was also very dark. I stayed 2 nights, and the morning after my first night, construction (banging anyway), started at ~7 AM. Ugh. The hotel grounds themselves look nice and the breakfast was fine. My room, however, wasn't worth the money.

2/10 Terrible

Frank

Disliked: Property conditions & facilities
don't expect to get any sleep
Vey noise hotel.

6/10 Okay

Malte

Liked: Cleanliness, room comfort

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Rimvydas, Johannesburg, RSA

Liked: Staff & service
Stopover
Great option for 1 night stopover. Very good breakfast

2/10 Terrible

Marc de la Harpe, Johannesburg

Disliked: Staff & service, property conditions & facilities, room comfort
Not impressed at all
The room didnot meet the standards as per your description. There was no view I looked onto a brick wall, the bed was small and uncomfortable and the price I paid did not justify what I received. Management said they would sort it out only to be told later that I must take it up with hotels.vom

2/10 Terrible

Boiled crayfish, Pretoria

Liked: Cleanliness
Disliked: Staff & service, room comfort
Only hot water at 38 degrees
Checked in at about 15h00 on 18 December 2013. Family suite was very impressive but then things went downhill: A) The toilet would/could not flush (broken mechnism). B) There was no cold water, only very hot or extremely hot. After 2 hours we were moved to a new room with the assurancethatthat room had cold water. This was not the case, also only boiling water out of the taps. After another two hours waiting and a lengthy excuse by the (non-present) maintenance manager over the phone I checked out. I was promised a full refund or credit. To date I have heard nothing from the hotel. Front staff was very friendly and helpful but it appears that the maintenance department lacks the understanding that it is not a cheap hotel and that at those rates a fully functional hotel is a must.

10/10 Excellent

Shane Perumal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eliane Corina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Schönes Hotel
Schönes Hotel, ideal gelegen, freundliches Personal. Restaurant, Pool, grosse Zimmer.
Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kommen wieder
Schöne angenehme Zimmer wie üblich bei Protea Hotels. Bietet das was man braucht, nicht weniger aber auch nicht mehr.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
No complaints. The hotel director gave me two rides as a service of the hotel. Very nice
Stayed 4 nights in Feb 2022

10/10 Excellent

dominique

Stayed 1 night in Jan 2022

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé
Chambre confortable et avec une jolie vue sur l'Orange river, mais climatisation bruyante et piscine ridiculeusement petite. Prix élevé. Personnel attentionné
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Accomodation
Stayed 3 nights in Nov 2018

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Douc, france

Disliked: Cleanliness, property conditions & facilities, room comfort
schade, dass die Renovierung so wenig gebracht hat
wir stiegen in einem renovierten Zimmer ab. Die Toilette funktionierte nicht. Die Tuerinneseite der Zimmertuere war beschmiert. Nach dem Unzug in ein anderes Zimmer bruchte man viel Kraft und zwei Haende um die Schiebetuer zum Bad zu oeffnen. Duschen musste man dort in der Badewanne ohne Vorhang! Schade, ein Jahr nach einer kompletten Renovierung muss das anders sein!!