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"Great!!!"

"Good "

"Hotel was great other than getting downstairs for breakfast 30min before its done to cold or non existent items available so if your relying on the free breakfast to start your day get there earlier"

"We ended up asking for a refund and going elsewhere. We booked a room here because it was close to the hospital, which is really the only positive for the hotel. It does have what seemed to be a decent restaurant attached as well. The first room we went to had a broken window that was not possible to close and since it was going below zero that night it made the room unusable. We asked for another room and were moved but the second room was horribly dirty with massive visible red stains on the carpet. Large stains on all of the furniture and stains on the bedding. We just asked for a refund after that."

"Excellent location. Great breakfast. Great bed."

"Stayed there many times. Always a pleasure."

"You can tell the ownership cares about the place and is trying to make a good go of it buy they certainly have challenges. It was a big old school full-service hotel from different times so it is a lot of square footage to maintain. The lobby and rooms are very clean but it is getting dated - and the price reflects that. The room was spacious but it has a 32" TV with no HD signal. Watching hockey was not good. This hotel used to have a big restaurant that probably made decent money. Now, it is the breakfast space and it is an ok breakfast. I did not have a chance to check out the pool. The biggest drawback is the location. I had not been in the Soo in a few years. That area was maybe a bit rough but it is worse. There was absolutely nothing open down there on a Sunday night. It is a low-income area and there are a lot of very sketchy characters on the streets. I was quite concerned about my vehicle.and brought a lot of stuff up to my room. Everything in the Soo is up and down Great Northern Rd. We had to go up there to eat and should have just stayed in a hotel there for the extra money. It proves to me that a city cannot revitalize their downtown by simply building a shiny new arena there. I feel for these owners and appreciate their It is not a bad hotel but I don't know if I would stay there again."