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"The night of our stay we had to walk through a concert to grab takeout from the restaurant instead of dining in. The layout was awkward, but having the restaurant there was quite convenient. The pizza could have used more sauce, but we enjoyed it. *Remember that pizza boxes don't fit in hotel fridges.* The kids might have liked to try the arcade inside the restaurant if there hadn't been a show that night. No swimming pool at this location, but it was fine for this visit and I was able to use the gym which had a sauna I didn't try. Room had a "fireplace" I didn't expect which was a nice touch. The free breakfast included hot eggs and sausage, make your own instant oatmeal and other carbs. My husband enjoyed the complimentary underground parking and the bed was comfortable enough for his bad back. Staff was new, but eager to help. Would stay again."

"Excellent location. Great breakfast. Great bed."

"Staff were super helpful and efficient. Room was large, nicely updated and clean. Only slight downfall was its location being on a busy road so you can hear some road noise and the town is quite spread out so it’s not near downtown. For a night or even a couple nights I would definitely recommend staying here."

"Carpet in the hall on the third floor was loose, making it difficult to wheel a suitcase. Beds are firm - good for me, not so much my daughter who prefers softer bed. Also sad that the indoor hot tub still isn’t repaired. We did like having the restaurant right there. Over all an enjoyable stay and will use them again."

"The security deposit is not just 100 per night, they upcharge you when you get there. For 2 nights I paid 500 security deposit. The pools is incredibly small as well."

"You can tell the ownership cares about the place and is trying to make a good go of it buy they certainly have challenges. It was a big old school full-service hotel from different times so it is a lot of square footage to maintain. The lobby and rooms are very clean but it is getting dated - and the price reflects that. The room was spacious but it has a 32" TV with no HD signal. Watching hockey was not good. This hotel used to have a big restaurant that probably made decent money. Now, it is the breakfast space and it is an ok breakfast. I did not have a chance to check out the pool. The biggest drawback is the location. I had not been in the Soo in a few years. That area was maybe a bit rough but it is worse. There was absolutely nothing open down there on a Sunday night. It is a low-income area and there are a lot of very sketchy characters on the streets. I was quite concerned about my vehicle.and brought a lot of stuff up to my room. Everything in the Soo is up and down Great Northern Rd. We had to go up there to eat and should have just stayed in a hotel there for the extra money. It proves to me that a city cannot revitalize their downtown by simply building a shiny new arena there. I feel for these owners and appreciate their It is not a bad hotel but I don't know if I would stay there again."