Northeast Yonkers Holidays from £738

Very long delay to check in due to laundry issues at the hotel. Then our room smelled terribly of smoke. They did allow us to switch rooms but the delays took over 2 hours. The pool was warm but very small and closed very early. The restaurant food and room service were excellent!

Gorgeous grounds and hotel space. The Chinese Restaurant on the property was outstanding.

I have had the experience of staying in numerous hotels previously, but unfortunately, the Stamford Suite fell short of expectations, particularly given its location in a city with a high cost of living. My disappointment was palpable. In contrast to the superior accommodations I encountered in some Third World countries, the Stamford Suite left much to be desired. Upon arrival, the front desk personnel failed to greet me, and when I expressed gratitude for the key, I wasn't acknowledged. Further inspection of the room revealed a dirty carpet with tears and a broken closet door. The environment triggered severe sneezing fits, which I later attributed to the dust accumulation on the windows and the unhygienic conditions under the kitchen sink, where I spotted mouse traps. When I attempted to check out, the onsite manager informed me that I wouldn't be able to do so without penalty. I explained my allergies to dust and dirty carpet, but was told I'd forfeit my payment. It was only when I threatened to share photographic evidence of the mouse traps that the manager became dismissive, questioning my reasons for exploring the area under the sink. I strongly advise against staying here

We had an ADA room reserved, as well as two other rooms, and when we got there at like midnight, they didn't have our room. We spent about 40 minutes trying to check in, after a long travel day with my elderly mom, and ultimately had to go to a much crappier hotel at 1am. We were looking forward to this hotel's amenities, and it really ruined our trip to have to change hotels, and we needed to pay for a 4th room since it was the middle of the night and we needed enough beds. As we have immediate family in the area, we planned to stay here quite frequently and are very disappointed how the staff treated us. They were incapable of problem solving or even apologizing for not having the ADA room I had confirmed on the phone twice!

Great location for a business stay.