Excellent 5 Star Hotel
This place is a perfect 5 star hotel, we had a 2 night stay and booked a superior room, I e-mailed ahead and asked for a room that had a bath as well as a shower and they didn't disappoint, we were given a fantastic free standing bath as well as a walk-in shower both of which were amazing. The hotel and room are decorated perfectly, trendy yet classic and in keeping with the hotel at the same time. The staff were all very polite and helpful, the queen sized bed we got was very very comfy and the room lovely and warm. You get tea, coffee, crisps and chocolate included in a tuck box as well as a fridge with 2 bottles of chilled water and fresh milk plus Elmis toiletries in the bathroom all of which are replaced daily. There's free WiFi in the room which was fast enough for Netflix on my laptop plus a large flat screen TV that not only has freeview but also some catch up channels and of you have an android phone you can cast stuff to the TV as well. We didn't use the restaurants or bars so can't comment on these but they looked lovely in passing, we did however use the pool, steam room and sauna, these are open from 7am and although relatively small for such a big hotel are still worth a visit and very relaxing. Although the hotel is right next to the train station we weren't bothered by any railway noise at all and its location is perfect for accessing York's no more than a 15 minute walk on flat roads and your in the center, all in all a perfect hotel to stay at and use as a
Comment from Hotel Management
06-Mar-2018 by TH, Hotel Management
It is fantastic to read your delight with your stay and we look forward to welcoming you again in the near future.