Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
77% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 14-Sep-2016
Wonderful hotel had complimentary upgrade to junior executive suite which was fab. Breakfast was fantastic
5out of 5
by A verified traveller from Sheffield

Amazing hotel with friendly staff

Posted 12-Sep-2016
Wonderful stay in this beautiful hotel. Staff couldn't do enough for us. We will definitely be returning.
3out of 5
by A verified traveller from yorks

average stay

Posted 06-Sep-2016
Room too far away from hotel amenities. Our room was far too hot with only a small window you could open. The fan provided was of no use at all. The pool area was in desperate need of upgrading. The changing and shower facilities were very run down with flaking paint and missing locks on the shower doors
5out of 5
by A verified traveller from Scarborough

Fabulous hotel

Posted 01-Sep-2016
A fabulous stay at a gorgeous hotel. Excellent staff where nothing is too much trouble. We were upgraded to a superior room which was lovely. Good swimming facilities too. Complimentary water offered which was very welcome in the hot weather. We look forward to staying here again soon.
4out of 5
by A verified traveller from UK

Perfect location if travelling by train

Posted 25-Aug-2016
Access to the hotel from the train station was ideal. The hotel has been beautifully and tastefully refurbished. The staff were extremely helpful polite and approachable. A perfect few days! Thoroughly recommend this hotel😊
4out of 5
by A verified traveller

lovely old railway hotel

Posted 20-Aug-2016
Pros: grand old style
Cons: answer the front desk phone for a fan
Location: well it's york!
3rd floor rooms like a sauna, so uncomfortable in summer. good service and wonderful location
5out of 5
by A verified traveller from Bedfordshire

Excellent Stay during honeymoon.

Posted 17-Aug-2016
We stayed 3 nights on our honeymoon. When we arrived our room had been upgraded and complimentary champagne and chocolates were provided. The staff were all very helpful and made our stay feel special. Thank you to all the hotel staff, we look forward to returning in the future.
5out of 5
by A verified traveller from St. Helens

Amazing stay.

Posted 15-Aug-2016
The Royal York Hotel was extremely beautiful. As soon as you walk into the lobby you are greeted with such well mannered and well dressed staff. The lobby is decorated so beautiful which follows through-out the entire hotel including the bar and the rooms. I ordered a 'Superior Double' for my boyfriends birthday as he had always wanted to come to York. The room was extremely spacious and was decorated lovely. The bathroom was large and continued with the same style from the room. The bed was extremely comfy along with the pillows and the duvet, and we was left with a tv infront of the bed and little snacks of chocolate and crisps to go with out water, tea and coffee. The only downfall to the room was I was quite disappointed due to how much I spent on the room that it was two single beds pushed together leaving my partner and I quite seperate when going to bed, however I wouldn't hesitate in booking again and returning, including recommending. The hotel is out of this world.
5out of 5
by A verified traveller

Posted 13-Aug-2016
Pros: Luxurious room
Well located, next to the railway station & only a short walk into York. Staff were welcoming & room was excellent.
5out of 5
by A verified traveller

Amazing :)

Posted 09-Aug-2016
I didn't want to leave, the hotel is beautiful and the breakfast was amazing!