Ratings based on 506 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from IOM

Great Hotel

Posted 22-Mar-2016
Great hotel close to York city centre! Rooms were clean and tidy. Checking in was quick and easy. No complaints!
Comment from Hotel Management
23-Mar-2016 by j, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
4 out of 5
by A verified traveller

Posted 13-Mar-2016
Good location for us as we had travelled by train. We were able to do everything we wanted by walking.
Comment from Hotel Management
21-Mar-2016 by John Holroyd General Manager, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
4 out of 5
by A verified traveller from Leeds

Very nice hotel, close to the city centre.

Posted 07-Mar-2016
Pros: The public areas of the hotel are open and modern looking. The staff, especially, Charlotte, and Jade, are a credit to the hotel.
Cons: The layout of the twin room could be reconsidered to improve the usable space in the room.
Location: Close to the centre of York. Close to everything York has to offer.
A hotel this close to the centre of York that has a free car park is a bonus. Check in was effortless and very speedily done, however, I think that speed may have been responsible for the key cards not being properly programmed, and so, on my first visit to the room, I was unable to gain access. The key cards were re-programmed and I was able access my room. The room size was more than adequate, although it was quite narrow, leaving only enough room at the foot of the twin beds for me to get past it sideways. Perhaps a less traditional layout of the beds might help solve this problem. The bathroom was in good order, if a little small. Given the size of the room overall, I'd have liked to have had a little less empty space in the room in order to give the bathroom a less cramped feel. But, everything worked well, so no real complaints.
Comment from Hotel Management
21-Mar-2016 by j, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
3 out of 5
by A verified traveller

Mixed feelings

Posted 05-Mar-2016
The staff were lovely. The room was practical. There was a lot of grime on the outer windows. The bathroom was ok but the shower had mold on the bottom. The location was pretty good not far from the train station and close to the centre.
Comment from Hotel Management
21-Mar-2016 by j, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
4 out of 5
by A verified traveller from huddersfield

Cheap stop over in York

Posted 10-Feb-2016
Fancied a day night in York so booked here for a Sunday night as seemed good value , the rooms were clean and the staff were polite. Big selling point over the travelodges in York is it had its own car park which was free and took hassle out of carting cases across the busy roads. All in all a very good value for money stay will definitely go back as love York
Comment from Hotel Management
21-Mar-2016 by j, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
4 out of 5
by A verified traveller from Edinburgh

Good hotel close to the centre

Posted 03-Feb-2016
Pros: Comfy bed, quiet, close to city centre and race course.
Cons: Some fittings were a little tired; lights didn't work first time, shower gel not fitted to wall and wooden panel warped.
Location: Very short walk to the city centre and easily walkable to the racecourse. Plenty of local pubs nearby, Costa and Sainsbury's also.
Nice hotel, some features look a little tired but generally very clean, comfy and quiet. Friendly and welcoming staff. Nice bar and a pool table to.
Comment from Hotel Management
23-Mar-2016 by j, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
4 out of 5
by A verified traveller

Great hotel in the centre of York

Posted 29-Jan-2016
Pros: The location, how modern it was and facilities.
Cons: Noise heard between floors.
Checkin was extremely fast and getting there from the train station was easy. The room was clean, modern and spacious. The staff were also friendly. The only disadvantage was I could hear the guests above.
Comment from Hotel Management
23-Mar-2016 by j, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
3 out of 5
by A verified traveller

Posted 19-Jan-2016 on Hotels
No phone in the room so if it's something bad accident happened, no body will know. No fridge in the room it's really inconvenient!
Comment from Hotel Management
24-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
Comment from Hotel Management
21-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
5 out of 5
by Caroline from Doncaster

Great stay

Posted 12-Jan-2016 on Hotels
The room was lovely, beds very comfortable. The breakfast was amazing - so much to choose from. Excellent value. We will definitely be back.
Comment from Hotel Management
24-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
Comment from Hotel Management
22-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
4 out of 5
by HANYI

Posted 11-Jan-2016 on Hotels
Comment from Hotel Management
23-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
Comment from Hotel Management
22-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager