Ratings based on 541 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

ibis York

Posted 31-Jul-2016
Pros: location
great location and free parking , couldn't ask for more
5out of 5
by A verified traveller

Posted 21-Jul-2016
Location: very near all places to visit no need to use the car
very enjoyable stay staff very freindly only small problem is with noise from fans on roof kept us slightly awake sometimes at night but would defenately stay again
4out of 5
by A verified traveller

Posted 10-Jul-2016
very convenient if you want to walk in York city center
5out of 5
by A verified traveller from Dorset

GOOD HOTEL

Posted 26-Jun-2016
Pros: Everything
Cons: Nothing.
Location: Located not far from the walls and within easy access to York city centre, railway and bus stations.
Good quality hotel, for the price could not be faulted. Clean, very pleasant staff and easy access to York city centre.
4out of 5
by A verified traveller from China

Convenient with restaurants around

Posted 24-Jun-2016
Pros: Location
Cons: Some staff are quite cold faced
Location: Train station in walking distance. The city wall is also near.
There are restaurants and shops around and you can walk to the city centre in a few minutes. Room is quiet.
4out of 5
by A verified traveller

Posted 21-Jun-2016
Good location. Single beds were tinny.clean room. I would go back.
4out of 5
by A verified traveller from stevenage

Easy access to the city and railway station

Posted 21-Jun-2016
Pros: Staff were excellent
Cons: Outside our room the wallpaper was coming away, which made the hotel look a bit shabby
Location: Ideal location 6 minutes to the railway station and 15 minutes to the city centre, York dungeon was a really good experience,so was the Minster.
Room was clean and tidy, some decoration need in the hallways, breakfast was good, staff excellent, within easy walking distance to the heart of the city and railway station.
1out of 5
by A verified traveller from Sydney, Australia

Don't stay here!

Posted 09-Jun-2016
Pros: When I checked out.
Cons: Everything that I just mentioned in my review.
Location: Really enjoyed visiting York, the Minster, the Shambles, the shopping and the pubs.
I travel quite a bit on holiday to Europe and this is one of the worst hotels I've stayed in. The room was barely wide enough to fit the bed so there was no room to put my suit case even on the floor. The air conditioning did not work so the room was chokingly stuffy and there is ***no room phone***. Need an extra towel? You have to go to the front desk and wait for someone to show up. What would happen if you had a medical emergency and don't have a cell phone??? Obviously you cannot get a wake up call. I've stayed in better youth hostels than this dump.
5out of 5
by A verified traveller

Amazing

Posted 29-May-2016
Pros: accommodation and location.
Cons: not a thing.
Location: smashing city. Wow.
Staff helpful, friendly and knowledgeable in the art of customer service. Totally surprised as my expectations were low given the value of the stay.
3out of 5
by A verified traveller from York, England

Good central hotel.

Posted 26-May-2016
Pros: Closeness to railway station and centre of the town. Bed was very comfortable.
Cons: A decent seat in the room, would be handy, along with more storage space.
Location: Location ideal for nice restaurants or a short walk into the centre of the town, either by the road straight in or the City Wall, which is wonderful.
If the room had been more spacious, I wouldn't have had any complaints at all about this hotel. The location is ideal, for transport and enjoying the city centre. Restaurants and eateries very close by and are good. Unfortunately if you are staying for more than one night, there are no drawer or shelf space and little hanging space for clothes. Therefore, unfortunately I wont use this hotel again.
Comment from Hotel Management
27-May-2016 by John, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, John Holroyd General Manager