Ratings based on 514 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from York, England

Good central hotel.

Posted 26-May-2016
Pros: Closeness to railway station and centre of the town. Bed was very comfortable.
Cons: A decent seat in the room, would be handy, along with more storage space.
Location: Location ideal for nice restaurants or a short walk into the centre of the town, either by the road straight in or the City Wall, which is wonderful.
If the room had been more spacious, I wouldn't have had any complaints at all about this hotel. The location is ideal, for transport and enjoying the city centre. Restaurants and eateries very close by and are good. Unfortunately if you are staying for more than one night, there are no drawer or shelf space and little hanging space for clothes. Therefore, unfortunately I wont use this hotel again.
Comment from Hotel Management
27-May-2016 by John, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, John Holroyd General Manager
3out of 5
by A verified traveller from Hof, Bayern

Gutes Hotel für einen Kurzaufenthalt

Posted 08-May-2016
Pros: Die Nähe zu allen Sehenwürdigkeiten von York und zum Bahnhof. Preis-Leistungsverhältnis sehr gut. Frühstück für diese Hotelkategorie sehr gut.
Cons: Wir waren sehr zufrieden
Location: nahe beim National Railway Museum , City Wall 3 Min., Minster 15 Min.,Clifford`s Tower und Castle Museum 20 Min. zu Fuß.
York ist eine Reise wert.Wir konnten von unserem Hotel die ganze Stadt bequem zu Fuß erkunden. Bei herrlichem Wetter haben wir drei wunderschöne Tage erlebt.
Comment from Hotel Management
12-May-2016 by JOHN, Hotel Management
Dear Guest Thank You for your kind review, We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
4out of 5
by A verified traveller from IOM

Great Hotel

Posted 22-Mar-2016
Great hotel close to York city centre! Rooms were clean and tidy. Checking in was quick and easy. No complaints!
Comment from Hotel Management
23-Mar-2016 by j, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
4out of 5
by A verified traveller

Posted 13-Mar-2016
Good location for us as we had travelled by train. We were able to do everything we wanted by walking.
Comment from Hotel Management
21-Mar-2016 by John Holroyd General Manager, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
4out of 5
by A verified traveller from Leeds

Very nice hotel, close to the city centre.

Posted 07-Mar-2016
Pros: The public areas of the hotel are open and modern looking. The staff, especially, Charlotte, and Jade, are a credit to the hotel.
Cons: The layout of the twin room could be reconsidered to improve the usable space in the room.
Location: Close to the centre of York. Close to everything York has to offer.
A hotel this close to the centre of York that has a free car park is a bonus. Check in was effortless and very speedily done, however, I think that speed may have been responsible for the key cards not being properly programmed, and so, on my first visit to the room, I was unable to gain access. The key cards were re-programmed and I was able access my room. The room size was more than adequate, although it was quite narrow, leaving only enough room at the foot of the twin beds for me to get past it sideways. Perhaps a less traditional layout of the beds might help solve this problem. The bathroom was in good order, if a little small. Given the size of the room overall, I'd have liked to have had a little less empty space in the room in order to give the bathroom a less cramped feel. But, everything worked well, so no real complaints.
Comment from Hotel Management
21-Mar-2016 by j, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
3out of 5
by A verified traveller

Mixed feelings

Posted 05-Mar-2016
The staff were lovely. The room was practical. There was a lot of grime on the outer windows. The bathroom was ok but the shower had mold on the bottom. The location was pretty good not far from the train station and close to the centre.
Comment from Hotel Management
21-Mar-2016 by j, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
4out of 5
by Matthew from Mansfield

Great budget hotel in a great location

Posted 25-Feb-2016 on Hotels
Great budget hotel, in a great location just outside the old city wall. Room was clean warm and the bed was comfy, the small car park was a bonus too
Comment from Hotel Management
24-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
Comment from Hotel Management
21-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
4out of 5
by Jiadong from China

Posted 21-Feb-2016 on Hotels
Great location and walking distance to the city center
Comment from Hotel Management
24-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
Comment from Hotel Management
22-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
5out of 5
by Toni from Hatfield

York 2016

Posted 20-Feb-2016 on Hotels
Staff were very helpful and friendly
Comment from Hotel Management
24-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
Comment from Hotel Management
21-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager
4out of 5
by Craig from Radcliffe

Enjoyed are stay with the ibis would recommend

Posted 16-Feb-2016 on Hotels
Everything about are stay was great would recommend this hotel to anyone that wants to visit York. The hotel is in a great spot for the town centre.
Comment from Hotel Management
24-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review, we look forward to welcoming you back soon. Kind Regards John Holroyd General Manager
Comment from Hotel Management
21-Mar-2016 by John, Hotel Management
Dear Guest Thank You for your kind review of ibis York Centre. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager