Ratings based on 796 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Brisbane, Australia

Good hotel in York

Posted 19-Sep-2016
Good hotel. Within walking distance to city centre. Didn't use our car at all over the two days. Nice breakfast and rooms are clean and modern. I would stay here again
3out of 5
by A verified traveller from Gla

Close to city centre

Posted 16-Sep-2016
Room very warm. Given a fan by staff. Staff very helpful and pleasant
4out of 5
by A verified traveller from London

Nice hotel near the city centre.

Posted 03-Sep-2016
Pros: Very friendly and pleasant staff.
Cons: The breakfast was rather limited.
Location: Very close to the city centre for shopping and dinning .
Comfortable and clean. Very pleasant and helpful staff. Close to the city center with car parking facility. Vey convenient and reasonably priced.
4out of 5
by A verified traveller from venezia

Peccato per la rumorosità notturna

Posted 18-Aug-2016
Ottima struttura a 5 minuti dalla Cattedrale, con ottimo parcheggio a pagamento. Camera piccola ma funzionale, bel bagno. Colazione costosa, non l'abbiamo presa. Il ristorante sembrava niente male. Dovuto al caldo eccessivo abbiamo tenuto aperta una finestra ma ce ne sismo pentiti per l'eccessivo traffico rumoroso, anche notturno, che ha disturbato non poco il sonno. Per il resto tutto ok, check in e check out veloci e personale preparato.
2out of 5
by A verified traveller

Posted 15-Aug-2016
The room was described as room with a view. It was on first floor overlooking bins and building next door 6 ft away. Very noisy from traffic also
4out of 5
by A verified traveller

Centralt, något lyhört

Posted 14-Aug-2016
Hotellet ligger bra till och är modernt. Ok frukost. Mycket folk när vi var där. York som stad har ju väldigt mycket charm. Billig öl på kings arms.
1out of 5
by A verified traveller from London

not very good - don't use

Posted 13-Aug-2016
All was ok until got into bed, then lots of white noise (like sleeping on an aeroplane). I was also bitten a few times and something on the sheets brought me up in a rash.
3out of 5
by A verified traveller from scotland

Close to shopping areas

Posted 30-Jul-2016
Pros: Good location
Cons: Car parking charges cut
Rooms to warm,family room to small,restaurant staff very friendly and attentive.
5out of 5
by A verified traveller

Central location

Posted 20-Jul-2016
Lovely hotel. Very clean & very comfortable. Happy to recommend.
4out of 5
by A verified traveller from Baltimore, MD

Exceeded our expectations

Posted 18-Jul-2016
Pros: Nice rooms, nice breakfast.
Cons: Enter a business arrangement with a local laundromat so families can get large loads of laundry done in bulk rather than charging per item.
Location: Location isn't great. Don't go to the Castle Museum - it has nothing to do with Castles other than there being a tower across the street.
Very nice hotel just inside the city walls, but not too convenient to most of the attractions. Walkable to the entire city for a family of four if your kids are willing to walk a lot. A north/west location nearer to Mickelgate would have been more convenient to the major attractions. Laundry prices were very expensive so we took our laundry to a laundromat 5 blocks away and did a week of laundry for 33 pounds Sterling instead of several hundred.