Ratings based on 777 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from venezia

Peccato per la rumorosità notturna

Posted 18-Aug-2016
Ottima struttura a 5 minuti dalla Cattedrale, con ottimo parcheggio a pagamento. Camera piccola ma funzionale, bel bagno. Colazione costosa, non l'abbiamo presa. Il ristorante sembrava niente male. Dovuto al caldo eccessivo abbiamo tenuto aperta una finestra ma ce ne sismo pentiti per l'eccessivo traffico rumoroso, anche notturno, che ha disturbato non poco il sonno. Per il resto tutto ok, check in e check out veloci e personale preparato.
2out of 5
by A verified traveller

Posted 15-Aug-2016
The room was described as room with a view. It was on first floor overlooking bins and building next door 6 ft away. Very noisy from traffic also
4out of 5
by A verified traveller

Centralt, något lyhört

Posted 14-Aug-2016
Hotellet ligger bra till och är modernt. Ok frukost. Mycket folk när vi var där. York som stad har ju väldigt mycket charm. Billig öl på kings arms.
1out of 5
by A verified traveller from London

not very good - don't use

Posted 13-Aug-2016
All was ok until got into bed, then lots of white noise (like sleeping on an aeroplane). I was also bitten a few times and something on the sheets brought me up in a rash.
3out of 5
by A verified traveller from scotland

Close to shopping areas

Posted 30-Jul-2016
Pros: Good location
Cons: Car parking charges cut
Rooms to warm,family room to small,restaurant staff very friendly and attentive.
5out of 5
by A verified traveller

Central location

Posted 20-Jul-2016
Lovely hotel. Very clean & very comfortable. Happy to recommend.
4out of 5
by A verified traveller from Baltimore, MD

Exceeded our expectations

Posted 18-Jul-2016
Pros: Nice rooms, nice breakfast.
Cons: Enter a business arrangement with a local laundromat so families can get large loads of laundry done in bulk rather than charging per item.
Location: Location isn't great. Don't go to the Castle Museum - it has nothing to do with Castles other than there being a tower across the street.
Very nice hotel just inside the city walls, but not too convenient to most of the attractions. Walkable to the entire city for a family of four if your kids are willing to walk a lot. A north/west location nearer to Mickelgate would have been more convenient to the major attractions. Laundry prices were very expensive so we took our laundry to a laundromat 5 blocks away and did a week of laundry for 33 pounds Sterling instead of several hundred.
4out of 5
by A verified traveller

Great hotel, close to all activities and attractio

Posted 13-Jul-2016
Pros: All of the above
Cons: Nothing
Thew hotel was easy to find with convenient and secure parking. The staff were very efficient, friendly and helpful. The room was clean and comfortable. The hotel was within easy walking distance of all attractions in York Many restaurants in easy walking distance.
5out of 5
by A verified traveller from Manchester

Posted 11-Jul-2016
Room was lovely, perfect location to city centre. Very quiet hotel and we were able to order a pizza! Win win!!
4out of 5
by A verified traveller

Modern, short walk to restaurants and shambles.

Posted 03-Jul-2016
Pros: Modern and clean.
Cons: More car parking for guests.
Location: Great location, 5 minute walk to restaurants and beautiful cobbled streets.
This was a great hotel, the staff were friendly and helpful and our room was very comfortable. We arrived at around 7pm and hadn't reserved a car park so the car park was full. You might want to think about reserving a car park if you are arriving late in the day. There were alternative car parks close by, so it wasn't a huge problem, just slightly inconvenient.