Ratings based on 697 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Good location, 5 minute walk to centre.

Posted 21-Apr-2016
Nice room shame about view. Was disturbed by laundry bins been pushed about outside 3 floors below us early morning.
1 out of 5
by A verified traveller

Overpriced

Posted 04-Apr-2016
Couldn't believe that the price I paid was twice that of the tariff price. Complete disappointment and well overpriced for the basic facilities offered
4 out of 5
by GLORIA from WEYMOUTH

YORK VISIT January 2016

Posted 28-Jan-2016 on Hotels
We were allocated a room which we realised had been designed for the disabled. Inappropriate for us but anyone wanting a room for a disabled person with a connecting door for a carer it would be ideal. The hotel has apologised for the error. Otherwise; the room was clean, the expected facilities are provided, the staff pleasant, the breakfast good, and the location very good for accessing the centre. There is a bar downstairs if one wants a drink or a nice hot chocolate, they also serve tea and scones in the afternoon if one wants a break between day and evening activities. Just off the inner ring road it is reasonably easy to access. Parking available opposite hotel £10.00 per night. Gates close around 9.30 so if return later one has to ask for a member of staff to open them.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Jan-2016 on Hotels
4 out of 5
by A verified traveller

nice hotel close to the city center

Posted 26-Jan-2016
Everything is satisfied except a little noisy in the midnight
5 out of 5
by Kevin

This traveller left a rating score only Posted 20-Jan-2016 on Hotels
5 out of 5
by Melanie from Leeds

Helpful staff and convenient location

Posted 20-Jan-2016 on Hotels
Very convenient
5 out of 5
by Alison from Bedford

Perfect weekend getaway

Posted 20-Jan-2016 on Hotels
Third stay and as great as ever. Perfect location short walk to shops and bars. Comfy warm clean room and staff very polite and helpful. Wouldn't stay anywhere else.
2 out of 5
by A verified traveller

Basic with Friendly staff

Posted 20-Jan-2016 on Hotels
Lift was broken whole weekend Ladies in reception did offer to carry bags up but felt sorry for people on top floor Lock broken on door ( only found out on returning at night) Blind broken in room Very small / minimal rooms Ladies on reception very nice and helpful
5 out of 5
by A verified traveller

Nice central hotel

Posted 16-Jan-2016
This was a great hotel, very central location and had great food. I would definitely recommend this hotel to anyone looking to stay in York and be within walking distance to all the sights