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"You will have to drag your luggage to the front entrance of the hotel. Only taxis are allowed to go to the door and if costs more. Uber is not allowed there. I had asked for a replenishment of face towels but none came for 4 days! My tv did not work and it was clear that they replaced the whole thing because the furniture was moved around when I got back. And the person left the master key card in the slot. When I brought it back to the front desk, the person didn't seem to realize that I could have used that card to get into anyone's room and steal anything! I would stay there again but I would ask for a room facing the water. Looks like I was supposed to get an upgrade but that did not happen. But got a bottle of their house wine instead. I guess I should have been more demanding about the towels. But I did ask about them every day for 4 days. Never got them in the end. "

"I cannot say enough good things about this hotel. The concierge service was the best I’ve ever had in all of my travels. The hotel was in a construction zone, but somehow they made it feel like an oasis. The dining room is beautiful but excellent and the staff was friendly and helpful. "

"This hotel is magnificent! We enjoyed our stay tremendously, and the next time we return to Porto we will stay there."

"Beautiful property and the staff were very accomodating with needs"

"It was a hidden gem! Loved everthing about the place"

"Overall very happy with the hotel and the reception staff"

"Had a very light flight (which was also delayed!) So we decided to stay by the airport rather than trying to get in to Porto at gone midnight. Great decision! The hotel is clean, comfortable, the young chap on reception was really friendly helpful and efficient even at 1:15am. The hotel takes 6 minutes to walk to from arrivals so couldn’t be more convenient. I would highly recommend it if you have similar circumstances"

"Beautiful hotel that met our needs for a 3 night stay…carpet could be replaced or cleaned in our particular room."

"Staff was excellent, very helpful. Breakfast was delicious and sufficient."