Ratings based on 563 Verified Reviews

3.3 out of 5
73% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Posted 11-Jul-2017
Box springs would've been more comfortable to sleep on
2 out of 5
by A verified traveller from Salt Lake City, UT

Good bed, everything else is gross

Posted 06-Jul-2017
Pretty much everything apart from the bed was bad. There was a dead fly on the wall where someone had swatted it, hair? On the ceiling, some weird orange stuff next to the mirror, and there was no hot water. Also, they tried to give me a smoking room when I clearly had a non smoking. Would not stay at this chain again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jul-2017
The rug covering the floor was damp The tub was slippery There was no handle to get in or out of bathtub
Comment from Hotel Management
08-Jul-2017 by vee, Hotel Management
We do apologize for any inconvenience and will look into this matter promptly. Thank you for your feed back your opinion is important to us.
3 out of 5
by A verified traveller from m

Affordable

Posted 28-Jun-2017
Room furniture looked old. The chair had stains on it. Good location to where I needed to go. Affordable
Comment from Hotel Management
30-Jun-2017 by vernell, Hotel Management
We do apologize and thank you for your feed back.
1 out of 5
by A verified traveller

The biggest Mistake I ever did... staying

Posted 27-Jun-2017
The staff is not hospitable,there's no restroom at the lobby.the room is look awful.very old furnitures very out of style,fridge and microwave so old.no blow dry.over all poor service,poor hotel.
Comment from Hotel Management
30-Jun-2017 by vernell, Hotel Management
We do apologize and thank you for your feed back.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent hotel for money

Posted 23-Jun-2017
Our room was decent,The Bed was horrible it felt like you were sleeping on box springs.The breakfast was basically just donuts and coffee.
Comment from Hotel Management
01-Jul-2017 by vernell, Hotel Management
Thank you for staying with us . We value your feed back. We do apologize and will look into this.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2017
Third time staying here. Close to my daughter's college. Inexpensive, clean, free Wifi.
3 out of 5
by A verified traveller from Md

Okay for an overnight.

Posted 02-May-2017
Very basic. Room furnishings and carpets are worn but clean. Staff were polite and helpful.
2 out of 5
by Glen

The WORST room ever!!!

Posted 16-Apr-2017 on Hotels
Both chairs in my room were broken. My lamp by the television had a short in it, and would come on and off when it wanted. I could feel the springs in the mattress, it was a VERY uncomfortable!!!
1 out of 5
by A verified traveller from Norfolk

Horrible

Posted 13-Apr-2017 on Orbitz
The check in was pleasent. The checkout was horrible. I wanted to stay another night and they insisted on me coming to the office when I informed them.I was still in bed all along they had my ceedit card information in the system. The manager and front desk personal displayed the lack of customer service experience and training therefore, I checked out of the hotel and took my business elsewhere. I would not refer anyone to this establishment if asked about my experience at this hotel.