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Reviews of Days Inn by Wyndham Norfolk Airport

2 out of 5
Days Inn by Wyndham Norfolk Airport
1450 N Military Hwy, Norfolk, VA

Reviews

5.8
Rating 10 - Excellent. 137 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 228 out of 1003 reviews" "
Rating 4 - Poor. 187 out of 1003 reviews" "
Rating 2 - Terrible. 230 out of 1003 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Thank you for leaving us a 4 out of 5 star rating!

10/10 Excellent

Benilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, affordable and close to shopping areas.
Stayed 2 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Thank you for your review! We're happy to hear you found our booking process convenient, our prices reasonable, and the location ideal for shopping. We hope to see you again soon!

10/10 Excellent

Mercelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at this Comfort Inn through the years. It's a good location, close to airport, shopping convenient to interstate trip city area there. It's basic but clean and the staff very accommodating to my requests. It was a very peaceful and enjoyable stay at this Comfort Inn. All are not like this one but this one is very good and has a pool for summer time enjoyment which is well kept when open.
Stayed 4 nights in Mar 2024
Response from General Manager on 21 Apr 2024
Thank you for the positive feedback.

2/10 Terrible

Latriese

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and run down
Stayed 4 nights in Mar 2024
Response from General Manager on 18 Mar 2024
We sincerely apologize that your recent stay fell short of expectations. Cleanliness and upkeep are top priorities, and we take your feedback very seriously. We've launched an immediate investigation to address these concerns and ensure such issues don't happen again. Thank you for bringing this to our attention.

8/10 Good

william, hampton

Liked: Staff & service
AVERAGE
Stayed 1 night in Nov 2023
Response from General Manager on 12 Nov 2023
Thank you for leaving us your rating.

6/10 Okay

Denise

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from General Manager on 2 Nov 2023
Thank you for leaving us your rating.

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
One of the best Days we ever used
Our stay was very nice and comfortable, the room was neat and very clean. I was delighted with our stay.
Stayed 1 night in Oct 2023
Response from General Manager on 29 Oct 2023
Thank you for leaving us a perfect rating! We hope to have you stay with us again in the the future.

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Room was dirty. Dirt marks on floor. Shower curtain was falling down off the rod. There were stains on the sheets.
Stayed 1 night in Oct 2023
Response from General Manager on 29 Oct 2023
Thank you for leaving us your feedback. I am sorry you did not have a good stay, we will let the housekeeping staff know about this.

2/10 Terrible

Geisha

Stayed 1 night in Oct 2023
Response from General Manager on 28 Oct 2023
Thank you for leaving us your rating.

10/10 Excellent

Treina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent thumbs up
Stayed 2 nights in Oct 2023
Response from General Manager on 26 Oct 2023
Thank you for leaving us a perfect rating!

10/10 Excellent

Quentin, Chesapeake

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was terrible because the staff wanted to charge a fee for early check in abd didnt charge me the 7th night and i were debit the 7th night checking out after i left the property Quentin Boone., Staff of Allah.
Stayed 7 nights in Oct 2023
Response from General Manager on 12 Oct 2023
Thank you for your feedback.

2/10 Terrible

Shala

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed at. The first room we were given smelled thick of cigarette smoke. We asked for another. The second room also smelled but that wasn’t the worst part. The floors were dirty, the walls were dirty and beat up, there were flies and roaches in the room. We were woken in the middle of the night to people yelling outside our room. It was frightening. Had this not been for one short night before an early flight I would have asked for my money back and gone to another hotel.
Stayed 1 night in Sep 2023
Response from General Manager on 7 Oct 2023
Thank you for taking the time to leave us your detailed feedback. We are sorry that your stay was not up to par. We are currently working on upgrades to our rooms and hope that you would give us another chance in the future.

8/10 Good

Ramont

Travelled with partner, Travelled with group
Joy
Stayed 7 nights in Sep 2023
Response from General Manager on 7 Oct 2023
Thank you for leaving us your rating!

10/10 Excellent

Quentin, Chesapeake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good review. Yes Tlreally enjoyed my stay.
Stayed 1 night in Oct 2023
Response from General Manager on 2 Oct 2023
Thank you for leaving us a perfect rating and your feedback!

4/10 Poor

Monique

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was close to activities
Response from General Manager on 1 Oct 2023
Thank you for leaving us your feedback.

8/10 Good

LEROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on 27 Sept 2023
Thank you for leaving us your rating!

10/10 Excellent

Elmer Pérez y Katy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 27 Sept 2023
Thank you for leaving us a perfect rating!

4/10 Poor

Jo

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to our room was warped n left open cracks all along side of door n bottom of door to the extend that rain n cold air came into our room. We stuffed the side with Kleenex n put a towel at the bottom to catch the rain n these were both dripping with rain water by morning
Stayed 1 night in Sep 2023
Response from General Manager on 27 Sept 2023
Thank you for taking the time to leave us your feedback. We are sorry that you experienced this issue and will let our maintenance staff know.

8/10 Good

Elsie

Stayed 1 night in Sep 2023
Response from General Manager on 20 Oct 2023
Thank you for leaving us your rating.

2/10 Terrible

Latiea

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgusting dirty rundown hotel we’ve EVER been.The advertising of this hotel was COMPLETELY misleading; chipping paint, disgusting bathroom, smelly & bug infestation. We had family staying at a hotel across the street and ended up staying with them.
Stayed 2 nights in Sep 2023
Response from General Manager on 24 Sept 2023
Thank you for taking the time to leave us your feedback. We are sorry you did not enjoy your stay, we are currently working on upgrades and hope that you would choose to give us another chance in the future.

6/10 Okay

Christopher

Liked: Staff & service
Basic stay for a decent price
The hotel is basic and there is many things that need to be upgraded. The price to rent the room is decent but the location is near all the amenities you need.
Stayed 3 nights in Sep 2023
Response from General Manager on 14 Sept 2023
Thank you for leaving us your feedback. We are currently working on some upgrades and hope you stay with us again.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 14 Sept 2023
Thank you for leaving us your rating.

4/10 Poor

MISTEE, NORFOLK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on 7 Sept 2023
Thank you for leaving us your rating.

2/10 Terrible

Shannel

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although the staff was nice, I have to say this was one of the worst hotels I have ever stayed at. I'm throughly surprised that experienced a HORRIBLE STAY AT A HILTON Establishment. When looking online it stated they had 1 king size bed room available but upon checking in we were stuck with a room with double beds, we proceeded because we were hungry and tired after driving for 7hr. We went downstairs to the Flight restaurant to eat and after eating half of my food a Huge Cockroach proceeded to crawl towards me twice, we quickly paid for our food and was heading back to our room when we realized the only working elevator broke which left us to walk down the long hallway then truck up 6 flights of steps. The ice machine on floors 1,2 &3 were broke. Ugg day 1. Day 2 The only working elevator was back working, housekeeping was right outside my room so I told her I was leaving so she could clean the room, and since I refused to eat at the hotel because I didn't want to eat with the roach again so we went out to breakfast and when coming back to a dirty room.Extremely upset on my way to the front desk I see housekeeping and ask if someone can please clean our room and give us fresh linen the lady told me no and they proceeded to leave. I went to the front desk explained how frustrated I was and explained all of my frustrations from staying at the establishment. I don't think I will ever stay there again. I would spend the extra time on the highway and stay in VirginiaBeach
Stayed 2 nights in Aug 2023
Response from General Manager on 1 Sept 2023
Please check you review as this is clearly for the incorrect hotel. We are a part of Wyndham Hotel and do not have a restaurant. We are sorry you had this experience.

2/10 Terrible

maureen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to invest in paint instead of nice mirrors. Floor was dirty and vanity was stained and dirty, bathroom floor dirty and needs a toilet seat lid. Lighting outside just blinks continuously. Checked in clerk stayed on personal phone while checking me in. Not worth the price we paid
Stayed 1 night in Aug 2023
Response from General Manager on 28 Aug 2023
Thank you for leaving us your feedback. We are sorry that you were unhappy with your stay. We are working on upgrades and hope that you would give us another chance in the future.

6/10 Okay

Shaquawn

Disliked: Cleanliness, property conditions & facilities
There was a lot of little bugs in the room and they just made a statement about it
Stayed 1 night in Aug 2023
Response from General Manager on 28 Aug 2023
Thank you for your feedback. We are sorry you experienced this issue, we will let our staff know.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great other then the air going on and off
Stayed 1 night in Aug 2023
Response from General Manager on 28 Aug 2023
Thank you for staying with us.

6/10 Okay

Francisco de Jesus

Travelled with group
Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from General Manager on 22 Aug 2023
Thank you for leaving us your rating!

2/10 Terrible

Tamara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This was the dirtiest hotel I have ever stayed in. I would have left if there were vacancies elsewhere. Shelving hanging off the wall, stains on the carpet, the curtain wouldn’t close as it was ripped half way off. The walls were so dirty and marked up and holes in the walls. The furniture was stained and had crumbs or something on them. There were 3 lamps in the room of which only one was plugged up bedside and the other two laying on a table like storage. Refrigerator was mildewed and didn’t work at all. There were people hanging out all over the railings smoking weed and yelling at each other and I felt very unsafe. Will never stay here or with a Wyndham property again. I took pictures as well. This hotel should not be in business. I can’t believe I paid as much as I did.
Stayed 1 night in Aug 2023
Response from General Manager on 22 Aug 2023
Thank you for taking the time to leave us your detailed feedback. We are sorry that you did not have a great experience. We are working on upgrades at this time and hope you give us another chance in the future.

6/10 Okay

Curtis

Stayed 2 nights in Aug 2023
Response from General Manager on 10 Sept 2023
Thank you for leaving us your rating.

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Similar to other reviews; dirty, moldy, outdated. Door lock on my room was broken.
Stayed 1 night in Aug 2023
Response from General Manager on 22 Aug 2023
Thank you for letting us know about your stay. We are sorry you experienced some issues, we will be sure to let maintenance know about this.

4/10 Poor

Lakisha, Richmond

Travelled with family
Liked: Staff & service
It was mold in the hotel room we stayed for 1 night we didn’t get breakfast the light outside was flickering where our door was. It was quiet I didn’t hear anything but yes it was mold the bathroom tub was nasty the carpet wasn’t cleaned it smelled like cigarettes… we jus showered and slept for the night. They could use more improvements..
Stayed 1 night in Aug 2023
Response from General Manager on 14 Aug 2023
Thank you for your feedback. We are currently working on improvements and hope you stay with us again in the future to see them.

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was ok; you couldn't smell it but the whole room has had major water damage. Moldy and missing paint on ceiling above the bed!
Stayed 1 night in Aug 2023
Response from General Manager on 13 Aug 2023
Thank you for taking the time to leave us your feedback. We will look into this issue you mentioned.

8/10 Good

Regina

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on 14 Aug 2023
Thank you for leaving us your rating.

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Days Inn is horrible!!
I would not recomend that anyonecstay at this establishment. This hotel doesnt seem to offer a very safe place to stay. The check in process was fast, we went to our room and found feces on the wall and on the toilet tank (see pictures). When i went back to the front desk, they didnt seem surprised and gave us another room. When we went to the second room, the door would not secure properly and there was an inch gap at the bottom of the door. Both rooms has flies in the window. My girlfriend and i did not feel safe stayin here, so we booked a room at the Double Tree across the street. I used Hotels.com to book it so you can verify that. Also, since we arrived pass the check in time i could not cancel my reservation, so i had to just eat the cost of the Days Inn. I do not recommend that anyone stay at this Days Inn
Stayed 2 nights in Jul 2023
Response from General Manager on 7 Aug 2023
Thank you for taking the time to leave us your feedback. We are sorry that you and your girlfriend experienced issues, we will let the housekeeping and maintenance staff know so it can be looked in to and corrected as necessary.

8/10 Good

Albert

Stayed 1 night in Aug 2023
Response from General Manager on 26 Aug 2023
Thank you for leaving us your rating!

4/10 Poor

adeeb Ali

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water in the room.
Stayed 2 nights in Aug 2023
Response from General Manager on 5 Aug 2023
Thank you for your feedback. We will look in to this issue immediately.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The shower was dirty, the shower curtain was filthy, and there was some paper in the shower drain,
Stayed 2 nights in Jul 2023
Response from General Manager on 3 Aug 2023
Thank you for leaving us your feedback. We are sorry for this inconvenience, we will let the housekeeping staff know.

6/10 Okay

Ora

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from General Manager on 31 Jul 2023
Thank you for leaving your rating.

8/10 Good

Verified traveller

Liked: Staff & service
Not the worst but not the best either. I was with my boyfriend and at night we didn’t feel the safest. The “grab and go” breakfast was nice. The room definitely had some kind of mold growing in it and there was parts of the wall where the paint had peeled up and part of the popcorn ceiling had fallen off. there was always people outside during the day and i got catcalled even with my boyfriend right next to me. i probably wouldn’t come back but for the price i can’t really complain
Stayed 3 nights in Jul 2023
Response from General Manager on 31 Jul 2023
Thank you for taking the time to leave us your detailed feedback. We are sorry that you had some unpleasant interactions with other guests during your stay and the room had some issues. We will let our staff know about this and the appropriate corrections will be made.

6/10 Okay

William

Travelled with family
Disliked: Cleanliness
Bathroom was not particularly clean, the door to the bathroom was old and would not close. Filthy air vents.
Stayed 1 night in Jul 2023
Response from General Manager on 31 Jul 2023
Thank you for your feedback. We will pass this information along to the maintenance and housekeeping staff.

8/10 Good

Sisay

Stayed 1 night in Jul 2023
Response from General Manager on 22 Aug 2023
Thank you for leaving us your rating!

8/10 Good

Gail

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023
Response from General Manager on 23 Jul 2023
Thank you for leaving us your rating!

2/10 Terrible

Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from General Manager on 18 Jul 2023
Thank you for leaving us your rating.

2/10 Terrible

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We couldn't stay here. After walking into the room - it smelled horrible, it was beyond filthy, people were standing in their doorways with the door open, just looking at us - several police vehicles sped by - we couldn't leave fast enough. Thankfully, the gentleman gave us a refund. Would never go here again!
Stayed 3 nights in Jul 2023
Response from General Manager on 17 Jul 2023
We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear and will be looked in to.

2/10 Terrible

Cornell

Disliked: Cleanliness, property conditions & facilities
The room was terrible walls, dirty, not painted paper, pushed in the holes in the bathroom old bathtub. Everything in the room was very old curtains, hanging I will never stay at that property again.
Stayed 2 nights in Jul 2023
Response from General Manager on 17 Jul 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We are working on upgrades at this time.

4/10 Poor

Renee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty hotel. The housekeeping needs to do a better job.
Stayed 2 nights in Jul 2023
Response from General Manager on 17 Jul 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should have taken photos!
The room was dirty with holes in the wall, stains on carpet, shower filthy. I can’t believe anyone has made repairs to walls and other surfaces over the years. Granted it was cheaper than most but at 166.00 a night it was not worth it. The only reason we stayed is it was late and we had no other choice. Please take a look at this property, it needs a major update - gut job.
Stayed 1 night in Jul 2023
Response from General Manager on 17 Jul 2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that we are working on upgrades and ee do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

LISA A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am extremely disappointed Expedia would recommend such a property. This property had minimal warm water the floor, ceilings, carpets, and bathrooms were disgusting. When we complained they moved us but only to a slightly better room. I have pictures and would be happy to share. We were told a complimentary continental breakfast would be provided and we only received a muffin and granola bar. We saw prostitution in progress and what appeared to be drug dealing going on!
Response from General Manager on 10 Jul 2023
Thank you for taking the item to leave us your feedback. I am sorry to see that you experienced many issues during your stay. We will look into these notes you listed.

10/10 Excellent

Aaron

Stayed 1 night in Jul 2023
Response from General Manager on 10 Jul 2023
Thank you for leaving a perfect rating!