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"Check-in was confusing, as there was no one at reception on arrival. When I called the provided number, I was instructed to open a locked room that was already occupied by another guest, which was quite concerning. There were also no clear instructions provided for the check-out process. Since my stay, I have been receiving emails stating that payment has not been made. This is incorrect, as I paid in full at the time of booking and have receipts to confirm this."

"Nice clean room Ideally situated short walk to shops and to port area"

"No through it was very over rated "

"I travelled to attend a wedding. Perfect location for access to all of Hobart's venues, Beautiful hotel, central location easily able to access skybus infront, sight seeing is a easy walk, upgraded to views of the harbour, issues with accessing my TV for room service menus and hotel staff in particular Niru (I think his name was he was Sri Lankan) was so accommodating and helpful with fixing the TV, providing advice for sightseeing mount Wellington, and supplying menus and wine. The pool is small but lovely, the gym and sauna were great. Lovely drinks at the bar downstairs. A must stay."

"Hotel was ok. Staff communication was not the very best, especially through the Expedia app. Questions still left unanswered. "

"We are regular costumers. Always kind staff. New technologies. Quiet, big and clean rooms."

"A lovely location overlooking the river. Quiet room with a great guest lounge. Excellent meals."

"My partner and I made an emergency reservation fairly late on the same day we were meant to arrive in town. We encountered some extenuating circumstances during our vacation, which meant we needed a safe place to sleep for a couple of nights. Despite this short notice, our stay was fantastic! We did a contactless check-in after hours, arriving sometime after 7pm. This was a godsend after the long, and frankly terrible, day we’d had. In the morning, the staff were very welcoming, accommodating, and I felt at ease immediately. Our room was impeccably clean, comfortable, and I also loved that our suite had a private bathroom. The included breakfast was quite good as well- and I’m a fairly picky eater. Overall, it was money well spent and I would love to go back someday. Additionally, the town of Cygnet is quite charming itself. There are a few options nearby for food, fun, shopping, etc., but I was particularly fond of a cafe/bakery that makes an absolutely divine sourdough baguette. I dream of that bread even now"

"Clean well outfitted and absolute beachfrontClose to the Opossum Bay shop for basic supplies and take away Path to the house is very steep but no problem for most people "