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It is no wonder that this hotel recently won the best Hampton Inn in the USA, it deserves it! We were greeted by very friendly helpful staff and offered cookies and coffee (always fresh in the foyer) The rooms were, spacious, extremely comfortable and spotlessly clean, with free wifi. To top it all off, there is a delicious, comprehensive breakfast included. Quite simply, the best hotel we stayed at during our 4 week road trip.

Good location, good breakfast and helpful staff all at a reasonable cost

Pity about the fire alarm going off in the middle of the night and having to evacuate. Down to a careless guest, not the hotel itself. Shows their safety procedures work.

Friendly helpful staff, plenty of advice on locality and restaurants.

The room was good for one night and clean but a few things were missed by housekeeping including open drinks in the fridge from a previous guest as well as the coffee filter used in the machine also from a previous guest. It was good value and close to the highway.

Really nice hotel, comfortable room with good facilities (apart from a very dodgy ironing board, which I am certain, would have been swapped if I asked). Extended stay twice as it suited purpose really well. Nice clean lounge, really helpful staff. Gym and pool really nice. Good management of Covid issues and followed really well by staff and customers - only gripe would be lack of diet soft drinks - only full fat - really clutching at straws - a superb venue.

An absolute gem of a characterful hotel. Shopping in easy walking distance, as is the wonderful steam train working museum. The decor is brilliantly preserved as well as modernised. Italian marble and interesting decor in the lobby and formal dining area.

Excellent hotel, can’t find any negatives at all. Highly recommended. Staff all very friendly. Hotel is now called The Anthracite Hotel.

It was a good experience although we didn't get to swim, the pool was going through maintenance.

Comfortable beds, clean and well supplied

Can’t compliment the hotel or staff enough Definitely one of the best hotels we have stayed at Room was massive and the freshly cooked omelette at breakfast was superb!!

This Holiday Inn came up to and exceeded the excellent standard expected from this organisation. I will continue to to use Holiday Inn as my primary search when looking for holiday accomodation