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Reviews of ibis Nice Centre Notre Dame

3 out of 5
ibis Nice Centre Notre Dame
41 Rue Lamartine, Nice, Alpes-Maritimes

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 227 reviews" "
Rating 8 - Good. 108 out of 227 reviews" "
Rating 6 - Okay. 45 out of 227 reviews" "
Rating 4 - Poor. 17 out of 227 reviews" "
Rating 2 - Terrible. 5 out of 227 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

Shannon Ly Dang

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Overall a good place if you just need a place to sleep. Very good location and near everything.
Stayed 7 nights in Sep 2021
Response from directrice Ibis centre Notre Dame on 19 Nov 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the ibis Nice Centre Notre Dame to be a very good hotel for the price. It's probably not anyone's idea of luxury, but the rooms were clean and comfortable, the breakfast was delicious, and the staff were very friendly and helpful. We liked it enough to return at the end of our trip, and I would definitely stay there again.
Stayed 1 night in Aug 2019
Response from Slavka Zidekova /Manager on 11 Nov 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible hotel. Avoid staying here, many hotels available in Nice for the same price. The staff are consistently rude (all that I dealt with). They do not know how to show empathy to customers at all. The rooms were stuffy/hot even with AC on and no amenities in bathroom, not even a hand towel. Only your body towel and floor towel. The worse Ibis I have ever stayed at, and I have stayed at over 12.
Stayed 4 nights in Oct 2019
Response from Slavka Zidekova /manager on 11 Nov 2019
Dear guest, Thank you for taking the time again to tell us about your experience on different websites.( tripadvisor, google and expedia) I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We try to provide the best service experience for every customer; therefore, your feedback is very important for us to improve ourselves. We are surprise about the comment regarding the staff, we usually have good reviews regarding the welcoming and the service provided. We are at your disposal 24/24 , if you have had some question or something was not working, we would have been happy to help you during a stay. Our air-conditioning was working well in the hotel even if it was on October, because the external temperature was quite higher than usual. The ibis brand doesn’t provide hand towels in the room, but extra towels are available at the reception on request; we really do our best to help everyone to have a good stay if they tell us about their wishes. In the other cases, we respect the Ibis brand. best regards

8/10 Good

Thong Hiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Very budget hotel No shampoo, one outlet in whole room, one towel, no hand towel Very well located Breakfast so so
Stayed 1 night in Aug 2019

8/10 Good

Mr Anthony R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for an overnight stay
Clean comfortable quiet close to station and town. Great for an overnight. Only met one member of staff....helpful efficient and friendly
Stayed 1 night in Jul 2019
Response from directrice on 13 Sept 2019
Thank you for your reply and we are happy that you had a nice stay in our hotel see you soon.

2/10 Terrible

Verified traveller

Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff constantly started they did not know when requesting help ot asking a question.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Rukayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right
Really clean, great location and comfortable. Shame that there is no fridge in the room but at least everything was clean and tidy and the lift worked. The bathroom was a tad small but really great shower and did the job, loved the lights on the mirrors. Great stay!
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms smallish but clean. No air conditioning available, so room was very hot. Had to open windows wide , but then very noisy.Our room faced the street. Thick comforter on bed , we were too warm . breakfast was disappointing . Was supposed to be 7 euros, they charged 10.50. We got downstairs in plenty of time , but they " ran out of eggs", and the ere were not great choices.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were hot. Staff explained a/c was being switched on soon. Not soon enough for the two days we spent there. So, no a/c as advertised. Terrible odour in the bathroom. The four of us chose the breakfast at the hotel on the recommendation of check in staff at 7€. When came down for breakfast the cost was 10€50. At the lower price it seemed worth it but not at price we paid.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bit expensive for the quality you pay for
Had a weird smell outside, iron board was mini and was told off for not bringing it back down. Not worth the money but I know nice is an expensive place. Bed and amenities just okay
Stayed 1 night in Sep 2018
Response from slavka on 30 Apr 2019
We are sorry that wasn't stay as you expected but our hotel is situated in center of the city and the prices are depending the period you will come. As the iron board you borrow at recetion we are asking to bring back for a next clients. Maybe see you next time....

8/10 Good

David, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located near the centre of Nice
The hotels location near the centre of Nice was the prime reason we chose to stay - it was close to various restaurants, parking and nearby shopping precinct. Slightly further away ~15-20 minutes walk is the Promenade des Anglais and the fabulous stretch of beach. The concierge was extremely helpful explaining parking location and pinpointing areas for us on a map.
Stayed 1 night in Jul 2018

10/10 Excellent

Arran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Everything was as youd expect. Friendly staff who were helpful
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Near the SNCF station, metro and several bus lines, this hotel's location is its biggest asset. A/C worked great. Room is small so lacked furniture to unpack. Housekeeping was inconsistent and several items were worn... could have used a bit of TLC. Overall, we were happy with our stay. We did not choose the breakfast at the hotel - there are other options very close by such as La Petrie de la Gare - great pastries.
Stayed 5 nights in May 2018

4/10 Poor

O

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water leaked from room ceiling. Upon notifying front desk the agent just said “oh it’s the air conditioning” do you need it? Yes we do! It’s nice in summer and there are mosquitos! He came up and took a look but didn’t have the right tools, came back and made us help him hold a chair on top of a tiny table that was barely holding him up. The fix? Just unplug a tube a let water rain down everywhere getting me soaked. Agent said he would be back to clean things up and retuned with a tiny towel and asked us to use the ones in our bathroom to finish up. Yeah no thanks! Alert AccorHotels but don’t expect much. They have very poor customer service overall.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean and well located.
you get what you pay for. dont expect luxury or space, but it does the job.
Stayed 1 night in Mar 2018

6/10 Okay

Courtney, Edinburgh

Liked: Cleanliness, property conditions & facilities, room comfort
Location and Cleanliness
Great hotel for something simple but guaranteed cleanliness and great location in Nice. Staff were also very friendly and helpful! Highly recommend for a short city break.
Stayed 4 nights in Oct 2017

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great friendly staff Very large room Lovely breakfast - loads of choice
Stayed 1 night in Oct 2017

8/10 Good

Sue, Shipley, West Yorkshire, UK

Liked: Cleanliness, staff & service, room comfort
Good location
Well located in the centre of Nice; near transport; shops and restaurants. The staff were friendly and approachable; room was very clean and very comfortable bed. I would definitely stay there again.
Stayed 2 nights in Oct 2017

8/10 Good

temps, Newcastle

Liked: Cleanliness, staff & service, room comfort
Clean hotel in great central location
Hotel is in a great location for train and tram meaning you can explore this gorgeous city and the beautiful coast. Hotel is only two blocks from the main shopping street and at the most 10 minutes walk from the Old Town and the front promenade. The staff at the hotel are very welcoming, helpful and friendly. Hot and cold drinks in reception and room service is available for a small selection of goods, however we did not use this. Free internet in reception and free wifi available throughout the hotel. All public areas are very clean. The rooms are clean and basic but this did not bother us, normally used to a bit more plushness in our hotel rooms but we just used this purely as a base. The beds are clean and very comfortable. Hairdryer in bathroom. Considering the price we paid for the rooms I feel that we got good value for money and would recommend this hotel.
Stayed 4 nights in Sep 2017

8/10 Good

T, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for a small price
This was a lovely hotel, staff were incredible and the price was amazing for the location it is in. Unfortunately, we had a problem with our shower and plumbing, but the staff helped as much as they could to make sure out stay was pleasant.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within walking distance to beach
This hotel was great from start to end. The staff were very friendly and helpful! The room was clean and comfortable! Highly recommend this hotel!
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to restaurants
We arrived and the lady on reception was nice but not explained about the wi- fi and how to get it on my phone we was just asked if we wanted breakfast and told where our room was. The room was very basic and only had 2 plugs over the other side of the room but the mirror was over the other side of the room so when I wanted to use my straighteners I had to heat them up and then go across to the mirror and then reheat them again and Ho back to the mirror so it would have been nice to have a plug near the mirror And the pillows on the bed where not changed there was a mark on one of them and every day we went out and came back the same pillow case was on The staff was ok but never seen much of them. There was a lady on the desk at night who was not very nice and her attitude was terrible she never spoke not even to say hello. The morning staff where very good and always spoke. It was not what I exspected. I did exspect the staff to be more friendly
Stayed 3 nights in Sep 2017

8/10 Good

Ea Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel was very nice and clean , a little small but fine . The only thing missing was a refrigerator/minibar so you could cool down water in the summer heat. It was located near shopping and place Masséna . The staff was very friendly. I can absolutely recommend the hotel .
Stayed 4 nights in Aug 2017

6/10 Okay

margaret, australia

Liked: Cleanliness, property conditions & facilities
Convenient location
Good location, lots of shops and restaurants. Close to train station. Room a little small.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017

8/10 Good

Kevin

Liked: Cleanliness, staff & service
OK for price
OK for price
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Ilias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No space
Location is downtown, close enough to train station, beach, shopping, but actual hotel is very small, even for 2persons, not enough towels, no basic hotel room needs, no fridge. Not enough square footage to build decent hotel for that price range.
Stayed 2 nights in Jul 2017

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location exactly as described. All staff very friendly and helpful
Stayed 2 nights in Jul 2017

8/10 Good

Edward

Liked: Staff & service, property conditions & facilities, room comfort
Good enough hotel
Great little place near the train station (and the main street which provide easy access to the seaside), the hotel itself is reasonable and seems quite empty, I guess everyone prefer to spend time outside, it's Nice afterall!
Stayed 2 nights in May 2017

10/10 Excellent

Liping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
room clean and comfortable，5mins walk to railway station。breakfast is simple but taste OK。

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice value for money
Great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and comfortable
Nice quiet place with a super comfortable bed. Basic but adequate furnishings. Hotel is located just 2 blocks off the main shopping area and is less than a 20 minute walk to old Nice and the promenade and beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Well situated, friendly staff
Well situated and good staff. The AC was noisy and it was fixed rapidly. The rooms are small however and the beds were fairly comfortable

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, nos salutations distinguées. Slavka Zidekova Directrice

8/10 Good

Sarah, Cardiff

Liked: Cleanliness, staff & service, room comfort
Good standard central hotel close to train station
Reception girls were welcoming. Easy check in. Our room smelt as we opened the door however we later realised that it was from the chemicals that the linen was washed in. We were in room 306 at the front of the hotel and due to the smell had to sleep with the window open. The road was very noisy and we didn't sleep very well the first night. However the bed was extremely comfortable, the room was very clean and the cold buffet breakfast was plentiful and lovely. I would stay here again on a short break but would request a room at the back of the hotel next time. Had a fantastic time in Nice.
Response from Slavka Zidekova General Manager on 4 Jun 2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Slavka Zidekova General Manager

6/10 Okay

PAOKara

Liked: Cleanliness, staff & service
Disliked: Room comfort
Honest
it was a decent hotel but next time I'll try something else. choose only if you go with someone with whom you feel very confident...
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Slavka Zidekova General Manager

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from eva on 18 Jun 2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, silviya

8/10 Good

anupam, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
LOCATION IS THE KEY
the location was perfect - five minutes walk from the train station nice-ville and just behind the main jean-mecedin street, one minute walk to the tram,10 minute walk to the place massena and old nice town.the service was just about sufficient and efficient.
Dear GUEST, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Slavka Zidekova General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ramya Rajgopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sir Harry, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel Works
Nothing special, small rooms, but it does what it says on the tin. Perfect for restaurants, bars and shopping and only 5 mins walk from the station. Happy customer
Response from Silviya on 9 Aug 2015
Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Nice Centre Notre Dame. It is always a pleasure to receive positive feedback about the situation of the hotel: in center city. For information, in November 2015: all rooms will be renovated Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS NICE NOTRE DAME

6/10 Okay

Honeymoon couple, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ibis
The hotel is nice but the location is a little bit far for walking with luggage from train station. The neighborhood has a feeling of unsafe. There are some group of people on the street keep starring at foreign travelers.