Junior Suite, 1 Queen Bed with Sofa bed | Terrace/patio

Reviews of Hotel Florence Nice

3 out of 5
Hotel Florence Nice
3 rue Paul Déroulède, Nice, Alpes-Maritimes

Reviews

8.4

Very good

Rating 10 - Excellent. 371 out of 1001 reviews" "
Rating 8 - Good. 476 out of 1001 reviews" "
Rating 6 - Okay. 120 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Bel hôtel, bien situé! Parfait pour un premier séjour à Nice!
Stayed 5 nights in Mar 2024

10/10 Excellent

Jialin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in Nice for 4 nights with my friend, we really like this hotel. Firsr, the staffs are warm hearted and give us a great service. We spent a nice time in Nice, next time we will choose this hotel again!
Stayed 4 nights in Dec 2023
Response from Katarina on 12 Feb 2024
Dear Jialin,We're thrilled to hear that you and your friend both enjoyed your stay at our hotel in Nice! Providing warm-hearted service is our top priority, and we're delighted to know that our staff made your experience memorable. It's fantastic to hear that you had a great time in Nice overall, and we would be honored to welcome you back for your next visit. Thank you for choosing our hotel, and we look forward to welcoming you again in the future!Best regardsLiliya TSENOVAGeneral Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at hotel nice were amazing and helpful even calling and making resurvations for us. The room was pleasent. A couch, safe, small balcony. And the breakfast was very much a taste of nice. Close to everything including trams and train. We really enjoyed our stay there. Highly recommend.
Response from Katarina on 12 Feb 2024
Dear Deborah,Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our staff at Hotel Nice. It's wonderful to know that they were able to assist you with making reservations and that you found the room comfortable with its amenities like the couch, safe, and balcony. We're also glad you enjoyed our breakfast, which we strive to make a true reflection of the local flavors and tastes. Being conveniently located close to trams and trains is definitely a plus, and we're thrilled that you were able to make the most of it. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit at Hotel Florence Nice.Best regardsLiliya TSENOVAGeneram Manager

10/10 Excellent

Ochiana

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel, and the staff were great.
Stayed 4 nights in Dec 2023
Response from Liliya Meynard - General Manager on 13 Dec 2023
Dear Ochiana,Thank you for this 5/5 review. We are glad you were satisfied with our central location and our amazing staff.We can't wait to have you back!Kind Regards,Liliya Meynard - General Manager

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service!
Location was perfect, close to everything, including public transportation. Service was great. Will return next time.
Stayed 5 nights in Nov 2023
Response from Liliya Meynard - General Manager on 13 Dec 2023
Dear Rogelio,Thank you so much for taking the time to review your recent stay with us .We are delighted to hear you enjoyed your stay and we look forward to welcoming you back!Best Regards,Liliya Meynard - General Manager

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Great hotel for really affordable price. Great location, close to the beach, Old Town and train station. Basic but good breakfast. Would definitely come back (although not sure if I ever wish to go back to Nice…)
Stayed 4 nights in Nov 2023
Response from Liliya Meynard - General Manager on 30 Nov 2023
Dear Piotr,Thank you for this kind Feedback.We are glad you enjoyed our central location, juste a few steps away from the tram and the avenue Jean Medecin.We hope to welcome you again if you ever come back to NiceBest Regards,Liliya Meynard - General Manager

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD 3 STAR HOTEL
Room was ok but bathroom small and bathroom door could not be opened fully due to a desk being in the way. Had a problem with the shower handle on the last evening and couldn't turn it off. A member of staff, Alessandro, was most helpful and the following morning Katerina was brilliant in enabling us to have a shower elsewhere in the hotel. This is a good 3 star hotel which we have stayed at before and the service has been excellent on every occasion.
Stayed 4 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Caitlin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent location near Old Town. The walls are paper thin though, and you can hear everything from neighbors.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

6/10 Okay

Betty

Stayed 5 nights in Sep 2023

10/10 Excellent

William

Stayed 5 nights in Sep 2023

10/10 Excellent

danijela

Travelled with group
a gift in the room- so thoughtful and kind!
Stayed 6 nights in Aug 2023

10/10 Excellent

Dinah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel on a quiet street off jean medicin avenue. Close to tram and niceville station for touring about. Helpful, friendly staff. Excellent breakfast to set you up for the day. Walking distance to prom de anglais. Will definitely return. Thankyou.
Stayed 4 nights in Aug 2023

6/10 Okay

Rajan

Travelled with partner
Disliked: Property conditions & facilities
Bathroom was very moldy - the floors and shower head. AC didn’t work in the room but the staff brought us a fan.
Stayed 3 nights in Aug 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, small but does the job. They do give our room away to another visitor so we where down graded for one night, with a small refund but, then upgraded the room the following night. But generally all round good stay.
Stayed 3 nights in Jul 2023

8/10 Good

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2023

6/10 Okay

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Tram stop is right around the corner. Friendly staff, excellent breakfast. Bad internet connection though.
Stayed 1 night in Aug 2023

8/10 Good

Mayra

Business traveller
Liked: Staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incroyable
Stayed 2 nights in Jul 2023

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Rooms could be more modernized
Stayed 3 nights in Jun 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Location, friendly service, good advice provided
Stayed 6 nights in Jun 2023

8/10 Good

KI HO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the transportation was convenient. only the room was a bit small
Stayed 2 nights in Jun 2023

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was friendly. The room was very small but clean. We called about a clogged shower drain which was never fixed. The house keeping didnt empty our trash.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sheilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Well located hotel, close to cafes, restaurants, shops. Welcoming staff and comfortable room. Excellent breakfast. Convenient to tram stop if going to airport.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel Florence was a great option for my daughter and I. It was quiet but very close to all the places we wanted to go. We added the breakfast option which had a lot of options and was super convenient.
Stayed 2 nights in Jun 2023

10/10 Excellent

ALEM

Travelled with group
Liked: Staff & service, property conditions & facilities
Kaoucar was very professional and friendly she welcomed us with a smile. The hotel needs more people like her. Please let her know our appreciation.
Stayed 4 nights in Jun 2023
Response from Katarina on 16 Jun 2023
Dear Alem,What a lovely comment. We will let Kaoutar know about your kind words.We look forward to your next visit.Best regardsLiliya MeynardGeneral Manager

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Nice
Overall stay was great. Location was central and close to everything and reception staff helpful and friendly. Quiet at night. Shower was protected by a glass panel covering 1/3 of the shower area. Needless to say the lower portion of bathroom door and it’s frame (both look to be MDF) which are right next to the shower have been soaked with water over time and are disintegrating. Should be replaced or redone altogether as it looks awful right now. Takes the upkeep of the hotel down a notch.
Stayed 3 nights in May 2023
Response from Katarina on 6 Jun 2023
Dear Betty,Thank you for reviewing your recent stay. We are happy you apreciated your stay and found our staff helpfull ans kind. We take note of all your suggestions as we continually want to upgrade our quality of service.Looking forward to your next visit.Best regardsLiliya MeynardGeneral Manager

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great Central Hotel
We had a great time in Nice and the hotel is in a great location. Unfortunately our room , 104 , was right next to the restaurant and from 7am we are awake due to noise of the other guests, so it was not a restful stay for us at all. Also there was hair and some dirt under the bed which was a tad concerning. More tea bags would have been nice and even the coffee making machine in the bar area was Out Of Order so we could not even use that. Small details but rememberable ones sorry to say. Shower head would not always stay in place if show on full.
Stayed 2 nights in Apr 2023
Response from Katarina on 16 May 2023
Dear Mark,It was a pleasure to welcome you to our hotel and we are absolutely sorry to hear about your disappointment. We sincerely apologize for this inconvenience as this is not our usual quality of service. We will share your comments with our staff and pay more attention to the details. Please be assured that your review is very important for us in order to improve your future experience.We sincerely thank you for your comment and we look forward to welcoming you back in the near future, please be assured that we will do our best to make your next stay in Nice memorable and provide you with top service.Best regardsLiliya MeynardGeneral Manager

6/10 Okay

James

Stayed 2 nights in Apr 2023
Response from Katarina on 16 May 2023
Dear James,Thank you for leaving a note. We would love to hear more specifically what you liked or disliked in your stay with us. This gives us opportunity to really capture what's important to the custommer.Untill your next Nice visit,Kind regardsLiliya MeynardGeneral Manager

8/10 Good

Philippa Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff at this really well located hotel!
Stayed 4 nights in Apr 2023
Response from Katarina on 12 May 2023
Dear Philippa Chloe,Thank you so much for your kind comment. We hope to see you back at Hotel Florence Nice.Best regardsLiliya MeynardGeneral Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Little Hotel
This place was perfect for our overnight stay. Check in was easy and simple, staff was very friendly and accommodating. The breakfast was just right, not to heavy or filling and many healthy options. Many restaurants right outside the lobby door. Would stay here again!
Stayed 1 night in Apr 2023
Response from Katarina on 12 May 2023
Dear Karen,What a nice comment. It is so heartwarming knowing that we made your stay enjoyable. I can't wait to share your kind words with our staff.We hope to be able to welcome you again soon at Hotel Florence NiceBest regardsLiliya MeynardGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Everything was amazing. People are so nice and helpful. We really had a good stay and breakfast was perfect too.
Stayed 4 nights in Mar 2023
Response from Katarina on 12 May 2023
Thank you for taking the time to share your feedback with us regarding your stay at the hotel Florence Nice.It is always pleasant to read such kind comments. We are very pleased to learn that you enjoyed your stay and that our efforts found reward.We can't wait to welcome you again in our hotelBest regardsLiliya MeynardGeneral Manager

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to transportation and a public parking garage. Staff was wonderful, room was clean, and breakfast every day was really good. Highly recommend staying here.
Stayed 5 nights in Mar 2023
Response from Katarina on 30 Mar 2023
Dear Mary,What a thrill to see your stay with us went great. Thank you so much for this wonderfull review. We are honored to be your hotel of choice.Best regardsLiliya MeynardGeneral Manager

10/10 Excellent

J

Liked: Cleanliness, staff & service, room comfort
Weekend in Nice.
Great little hotel in excellent location just off Ave Jean Medecin. Ideal for Tram line 2 to airport or the port and very clean. Beds were super comfortable and breakfast excellent. The breakfast room can get busy and a bit crowded at peak times,but if you go when it's not busy its fine. Staff were very friendly and room was correctly serviced every day...they didnt change the towels if you didn't need them to. Very eco friendly! Ive stayed in many hotels in the city and this is super convenient and easy to walk to Vieux Nice or the Promenade des Anglais. Safe area too. Would stay here again!
Stayed 3 nights in Mar 2023
Response from Katarina on 30 Mar 2023
Dear J,Many thanks for your wonderfull review. How nice to see you were pleased with our staff and service as well as our efforts as a Green Hotel.We would be happy to welcome y ou again soon.Best regardsLiliya MeynardGeneral Manager

8/10 Good

Wade

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly convenient location for visiting Nice without a vehicle. Ready access to two tram lines and an excellent bus system, as well as pedestrian-only streets with hundreds of shops and restaurants. Very engaging and helpful staff, and we were able to store our luggage for a few hours before our check-in time. No complaints!
Stayed 1 night in Feb 2023
Response from Katarina on 12 May 2023
What a lovely comment!We are delighted to read your kind words about the warm and efficient service, as we take pride in making our guests’ stay the most enjoyable and memorable one.Please be assured that your comment has been shared with all our teams as this is so rewarding for all of us.It will be a pleasure to welcome you back to the Hotel Florence Nice for your future stays in Nice.Best regards,Liliya MeynardGeneral Manager

8/10 Good

jun jie aaron

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best and friendliest reception staff I’ve experienced- thank you!
Stayed 1 night in Oct 2022

8/10 Good

Lubos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Saad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but very small rooms. Don’t try taking a hot shower because it might set off the fire alarms which it did in my case. Poor air ventilation in washroom and rooms.
Stayed 2 nights in Sep 2022

10/10 Excellent

don

Stayed 2 nights in Sep 2022

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel
Only complaint is no drawers or shelves to put clothes as we stayed for 4 days. But found the hotel staff friendly and very helpful.
Stayed 4 nights in Sep 2022

10/10 Excellent

Timothy

Stayed 4 nights in Sep 2022

10/10 Excellent

Timothy

Stayed 4 nights in Sep 2022

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
the hotel is located next to the tram station that brings you from the airport. only a few minutes walk. also, the tram #1 that is going around the city is just a couple of blocks away. the hotel itself was clean, nice, great location. the room was good. nothing wrong about the hotel.
Stayed 2 nights in Sep 2022
Response from Liliya MEYNARD - General Manager on 21 Sept 2022
Dear Marina, Thank you for your nice review !We are thrilled you fully enjoyed our location in the heart of Nice as well as the cleanliness.We would love to welcome you again.Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice in a central position breakfast was good staff was nice my bedroom was nice and plenty room but there was a smell of sewage in the room i told one of the staff about it but nothing was done about it .it was room 308 so anybody booking it .dont. we were out most of the time but when when we were in room.stinking had to open all windows. We seen a few reviews who mentioned the same about room 308 .paid good money for the room but we just had to ignore it..hotel was ok.apart from THAT ...
Stayed 5 nights in Sep 2022
Response from Liliya MEYNARD - General Manager on 21 Sept 2022
Dear Guest, Thank you for your kind review, we are glad you fully enjoyed our location in the heart of Nice, the service provided by our staff and the quality of the breakfast.We apologize for the bad smell in your room, the problem has since been fixed.We hope we'll have the pleasure of welcoming you again.Best regards,

4/10 Poor

Sarah, Sunnyvale

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly, easy check in. Location was not great for me, pretty far walk to old town and areas of interest for me. The hotel itself is very dated and dingy. The towels and bedding had a musty smell. The bathroom was SUPER SMALL - I am a small person and had a hard time moving around in the shower.
Stayed 2 nights in Aug 2022
Response from Liliya MEYNARD - General Manager on 15 Sept 2022
Thank you for taking the time to share your experience on Expedia.If, of course, we are delighted you enjoyed the warm welcome of our staff, we cannot hide our surprise regarding your comment about the location.Indeed, it is what our guest appreciate the most about the hotel, we are located in the heart of the city, less than 10 minutes away from the beaches and the old town, we are sorry to hear this was too far away from you.The hotel has been refurbished not a long time ago, we are sorry this is not your taste.We are also sorry the size of your bathroom was not good enough for you, next time do not hesitate to book a superior or deluxe room for more comfort.Nonetheless, we would love to have the chance to welcome you again in better conditions.Kind regards,

2/10 Terrible

Grant

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Travelers Beware! This hotel cancelled my reservation a few hours before I arrived. They said they tried to call me a day before to confirm and since I did not answer they went ahead and terminated the reservation. I have never experienced this before. Once a hotel sends a confirmation email the deal is done and there is no need for an additional confirmation step especially the night before! If you book this hotel be sure to have a backup reservation because you will likely need it.
Stayed 1 night in Sep 2022

8/10 Good

Colin Frederick

Travelled with family
Liked: Cleanliness, staff & service
Good location and very friendly and helpful staff
Stayed 6 nights in Aug 2022
Response from Liliya MEYNARD - General Manager on 8 Sept 2022
Dear Colin, Thank you for your feedback, we are thrilled you fully enjoyed our location in the heart of Nice as well as our kind and helpful staff.Looking forward to welcoming you again.Best regards,