The house and homeowner were absolutely lovely, it's a beautiful home! The space and location were very comfortable and convenient. The outdoor shower was dreamy, and the house had everything you could want including plenty of toys for activities (bikes, etc.) and a grill. There is only one indoor shower which may not be ideal in all seasons but was no problem for us in May. The upstairs shower was full of hair when we arrived, and it would have been nice if there had been towels in the bathrooms when we arrived rather than downstairs wrapped in plastic, but otherwise the house was spotless.
Unfortunately, the property management company called my cell phone 3 times as soon as my booking was confirmed through VRBO. They insisted on an additional $1000 deposit or an a additional non-refundable fee they had mistakenly left out of their listing and threatened to cancel my booking. I agreed to the deposit, but found the repeated calls very irritating and unprofessional as I was busy at work. They charged me $1000 and it took multiple emails and 3 phone calls over weeks following our checkout before anyone responded or initiated the return of my deposit.
Furthermore, I called to requested an early check in (which I'd discussed with whoever had called me insisting on the deposit), the Newport Beach Vacation Property staff were very rude and unpleasant and said that I would be charged $50 per hour for early check in. This is the first time I've heard of such a policy, and I explained that maybe they could be flexible given my willingness to provide the additional $1000 deposit and so we were allowed to check in 90 minutes early at 2:30. I later reviewed my contract which confirmed there had been no mention a fee for early check in / late check out (although many other fees are explained therein).
All in all, the house was lovely as was the homeowner. Based on my experience I would discourage anyone from dealing with Newport Beach Vacation Properties and I hope they have updated their listing and contract accordingly so that other vacationers don't encounter the same surprises and unprofessional conduct as I did.