Newlands Holidays from £120

Definitely recommend staying! 👌

Reception was nice, but very badly situated. Very limited free parking spaces. Rooms are very dated. Room was only accessible via stairs. Tea & coffee making facilities - spoons were dirty. Lack of toilet roll in room. Stairwell hand rail was sticky and dirty. Breakfast was lovely. But again cutlery was dirty, tea stains on teaspoon. Used packets of sugar left on the table. Bar staff were good. Not enough staff in breakfast restaurant.

I didn’t like the fact that the shower and wash basin were in the room and only the wc was separate. The music in the evening in the bar area was too loud but the guy refused to turn it down slightly despite a polite request and the fact that our group was the only one there and we couldn’t hear above the noise. My keycard didn’t work and I couldn’t get into my room at the end of the evening.

Phenomenally located iconic hotel, with very friendly and helpful staff

Having an aparthotel worked well for a week's stay, it gave more room than a hotel room and the option to self cater, access to a washing machine and dryer were also helpful. Despite it being on a main road there wasn't traffic noise in the room I was in however the air con and heat recovery unit on the external wall by the bed head were loud all night. Staff said they would look into this when I reported the issue on departure. Staff were very friendly and helpful

Good service and location.