Kensington House Aparthotel

Photo gallery for Kensington House Aparthotel

Primary image
Flat-screen TV
Flat-screen TV
Flat-screen TV
Egyptian cotton sheets, premium bedding, laptop workspace, soundproofing

Overview of Kensington House Aparthotel

Entire apartment

Kensington House Aparthotel

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Parking available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Contactless check-out
Map
5 Osbourne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AA

Explore the area

  • Popular LocationUniversity of Newcastle-upon-Tyne5 min walk
  • Popular LocationNorthumbria University6 min walk
  • Popular LocationSt. James' Park20 min walk
  • AirportNewcastle (NCL-Newcastle Intl.)12 min drive

Choose dates to view prices

Double Room

  • 667 sq ft
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Double Room

  • 613 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

About this area

Newcastle-upon-Tyne

Kensington House Aparthotel is located in Jesmond, a neighbourhood in Newcastle-upon-Tyne, and is near a metro station. Sage Gateshead and Utilita Arena Newcastle are cultural highlights, and some of the area's notable landmarks include St. James' Park and Beamish Open Air Museum. Looking to enjoy an event or a game while in town? See what's happening at Stadium of Light or Gateshead International Stadium.

What's nearby

  • University of Newcastle-upon-Tyne - 5 min walk
  • Northumbria University - 6 min walk
  • Newcastle-upon-Tyne Civic Centre - 7 min walk
  • Exhibition Park - 10 min walk
  • St. James' Park - 20 min walk

Getting around

  • Central Station - 3 min drive
  • Manors Station - 16 min walk
  • Newcastle (NCL-Newcastle Intl.) - 12 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Kensington House Aparthotel

4-star Newcastle-upon-Tyne apartments in Jesmond, walk to University of Newcastle-upon-Tyne
This smoke-free apartment building features self parking and free WiFi in public areas. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. Guests can appreciate conveniences, such as a living room and a coffee/tea maker, and other amenities include free WiFi and a flat-screen TV. Housekeeping is available on request.
Kensington House Aparthotel offers 23 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (GBP 15 per day)

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Egyptian cotton sheets
  • Rollaway/extra beds (surcharge)

Bathrooms

  • Towels provided
  • Designer toiletries
  • Hairdryer

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • No lifts
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Free bottled water

Location highlights

  • Near a metro station

General

  • 23 rooms
  • 4 floors

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: GBP 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 15 per day
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 35.00 (subject to availability)
  • Cleaning/housekeeping/linen fee: GBP 25
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's security deposit applies to all weekend stays. The deposit is returned if there are no damages.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kensington House Aparthotel
Kensington House Aparthotel Newcastle-upon-Tyne
Kensington House Newcastle-upon-Tyne
Kensington House Aparthotel Apartment Newcastle-upon-Tyne
Kensington House Aparthotel Apartment
Kensington House Aparthotel Apartment
Kensington House Aparthotel Newcastle-upon-Tyne
Kensington House Aparthotel Apartment Newcastle-upon-Tyne

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 66 out of 100 reviews
5 - Excellent 66%
Rating 4 - Good. 23 out of 100 reviews
4 - Good 23%
Rating 3 - Okay. 4 out of 100 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 100 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 100 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay with family
The apartment was scrupulously clean. We've stayed here three times over the last couple years and they have always been really clean. The deco is modem and still in excellent order. Parking is great..right on the front door and it's only a short walk into the city..a fantastic place to stay when visiting the city
Stayed 3 nights in Aug 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019

3/5 Okay

Travelled with partner
Liked: Cleanliness
Good location in leafy suburb of Jesmond. 10-15 minute walk to several excellent restaurants, 15-20 minute walk to central city, Metro Station nearby. Parking on-site. Check in was stressful - all done by phone and codes. Very little information on Newcastle in room regarding where to find restaurants, shops, transport options, etc. Receptionist/security available only 8pm-8am so no-one to ask. No instructions for washing machine/dryer.
Stayed 5 nights in Jun 2019

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No longer a great place to stay :(
We have stayed here many times before and have been very happy on each occasion - hence returning - but after our recent stay, we will not be visiting again. The ownership of the apartments had changed a few weeks prior to our stay and so on arrival we found that there was no-one to welcome us and check us in, no 24 hour reception, no complimentary breakfast service (as there always had been), no sky TV (as there always had been), no free parking (as there always had been) and no servicing of the apartment, so our tea, coffee, toiletries, loo roll etc were not replenished. We could however, have a breakfast hamper for £19 and have the room serviced for £25! Worst of all we weren't advised of any of this in advance to be able to change our booking, so all the free services we expected, we didn't receive. The owners claim that you have all the convenience and service of a hotel but this simply isn't true - there is actually no service at all! I complained to Hotels.com and they fobbed me off saying I should contact Dream Apartments direct, but on doing this, I have been ignored and they have even had the grace to reply to me about our experience. Do beware when reading Tripadvisor or hotels.com reviews that anything posted before May 2019 is not an accurate reflection of the service you will now receive and the experience you will have when staying here. We are really sorry about this change of service as we have always loved staying here, but won't do so again.
Stayed 2 nights in May 2019