We arived at 2:20pm, and was told the room wasn't ready. Understandable as it was a 3pm checkin and so was asked to come back.
We returned at 3pm, and reception called housekeeping to find out no one was even cleaning my room. We weren't offered anything other than, "sorry room isn't ready". I asked if I could be put into a different room. Took her 5 mins to sort it out and she gave me keys to another room. We drove to the villa, only to walk into a chained door and someone else already staying there. She had given me keys to an occupied room.
Had to drive all the way back to get it sorted. Finally 40 mins later, we got it sorted, only to enter a room that looked dark, uninviting and definitely not like the photos.
The beach access is also a long winding walk on sand, which on a hot day, was unbearably hot to walk on.
Very disappointed, wouldn't stay again.